1 EXCELLENCE IN HOT WATER TECHNOLOGY . CYLINDER. PRODUCT. GUIDE. CONTENTS. 2 ThermaQ - Exellence in Hot WATER TECHNOLOGY INTRODUCING Trouble Free ThermaQ. Installer Friendly Design 20. Our Quest 5. Preplumbed MANUFACTURING. Product Features 21. Investing in Quality 6. The Pre-Plumbed Package 22. Environment Standard Super Eco Working towards a Slimline Sustainable Future 7. Solar Twin System 23. Evocyl Specification 23. The New Standard 8. Delivering Quality 9 Installation Installation Guidance 24-25. Standard Technical Specification 26-27. Product Features 10. Selection Guide 28. Direct Indirect Twin Coil Copper Vented Solar Direct 11. ThermaQuick Our Next-Day Slimline Delivery Service 29. Product Features 12 Product Features 30. Direct Direct Indirect Indirect Twin Coil Economy 7 Solar direct 13 Combination 30. SUper ECO Stainless vented Product Features 14 Product Features 31. Direct Direct Indirect 15 Indirect 31.
2 Horizontal Thermal Stores Product Features 16 Product Features 32. Direct Electric 33. Indirect 16 Sealed System 34. Vented/Electric backup 35. Calorifiers ( LARGE WATER STORAGE) Design Services Product Features 17 System Design 36. Direct SAP 37. Indirect 17. Stockists & Suppliers Heatpumps Our Partnerships 38. Product Features 18. Twin Coil CUSTOMER Support Direct Slim Direct 19 Customer Care 39. ThermaQ Specification Hotline 01924 270847 3. 4 ThermaQ - Exellence in Hot WATER TECHNOLOGY THERMAQ. Introducing ThermaQ. Our Quest in Hot WATER TECHNOLOGY . | Introducing ThermaQ. We are a world class United Kingdom manufacturing company. We are focused on our relationships with our customers in the delivery of the highest quality hot WATER products, utilising the latest innovative technologies while providing EXCELLENCE in customer service. Quality Everything we do at ThermaQ is about being committed to We also aim to set a high standard with our logistical partners by holding enough stock EXCELLENCE providing the very best quality that will be available for next day delivery as products and customer service.
3 We have standard*. As a distributor this means you are invested significantly in the latest able to supply the full range of ThermaQ. manufacturing TECHNOLOGY and systems to products promptly and as an engineer you develop robust and automated processes can quickly respond to your customer's that ensure we produce the best product at requirements. the best value. Quick In today's challenging Quest Our customer focused policies have set us on a quest to achieving and consumer driven market place we aim to maintaining world class service. We appreciate respond rapidly to all the demands asked of that in today's society consumer demands and our business, anything from customer care expectations are very high so we will continually support, quotations or a technical or delivery strive to improve our service to meet these query, we have a same day reply policy. If we demands. In choosing to work with ThermaQ, cannot provide a full response on the day of you can be satisfied and confident that you are the enquiry, we will contact you to let you investing in a brand that will deliver on its know that your query is being dealt with and promises.
4 A time that we will come back to you. MANUFACTURED IN THE. UICK. UNITED KINGDOM NEXT DAY DELIVERY. * Next day delivery is available for an agreed range of products with approved stockists across most of mainland GB. For full details please contact your local representative. ThermaQ Specification Hotline 01924 270847 5. MANUFACTURING. |. Investing in our Products Our Products Ongoing Investment in Quality. ThermaQ constantly invests in the latest manufacturing TECHNOLOGY and systems to develop robust and automated processes. This ensures we produce the best product at the best value and consistently set the standards others aspire too. The key to our success has been our ability to produce the All our stainless steel products are manufactured from a high majority of components in house giving us 100% control over a specification grade of Duplex stainless steel to resist all forms of wide range of products we are able to manufacture all under corrosion, including crevice and stress, whilst its high mechanical one roof.
5 This flexibility allows us to meet customers needs and strength gives it fantastic durability. deadlines even if there is a change in specification requirements. Apart from our significant capability to produce large volumes of You may have a need for a Horizontal, Slimilne, Pre Plumbed or standard products, we have also developed a reputation as the Calorifier and we pride ourselves on using experienced local skills go-to business when our customer needs a bespoke or special to operate the machinery to offer prompt and flexible service to product. satisfy these requirements. All the component parts we supply are from the leading Our range of copper cylinders are manufactured in accordance manufacturers and fully CE compliant or BEAB approved. with British Standards. We offer a vast selection, including made to order, bespoke types using our Therma Quick service. See We aim to set the bench mark when it comes to quality, from page 29.
6 Performance and endurance. Our products are fully tested and compliant with the latest standards and regulations aand supplied with a field service engineer backed manufacturers guarantee. 6 ThermaQ - Investing in our Products ENVIRONMENT. |. Towards a Sustainable Future Our Environment Working towards a Sustainable Future. We operate an effective environmental management system that makes the best use of resources and promotes the efficient manufacture of our products, to minimise any negative impact on the environment. ThermaQ have a robust Environmental Management System that Objectives meets as a minimum standard the requirements as set in BS EN. ISO 14001. The system has been adopted to minimise potential Manage all processes in a responsible manner. environmental and health impacts and fully considers relevant Comply with all relevant environmental standards, laws, legislation, regulations and legal requirements with regard to and guidelines.
7 Government policies, ethical trading, sustainability and customer Prevention of pollution or waste at source with the use of expectations. Our products are also designed to be as efficient as an effective management system. possible to reduce the use of fossil fuels and minimise any Involvement of all our people in support of our negative environmental effects. Environmental Policy. Continual improvement of environmental performance. What is the ErP directive? Continual product development through design to reduce The EU have introduced the ERP environmental impact of our products. (Energy related products) directive Aim to comply with the environmental and ethical policies to help reduce energy consumption of our customers. and set minimum standards for product performance. The ERP. energy labelling system is now applicable to hot WATER storage products and ThermaQ products are supplied with an appropriate ENERGY EFFICEN T LAB EL S label as the example shown.
8 ThermaQ Specification Hotline 01924 270847 7. ThermaQ Evocyl The New Standard in Hot WATER Generation. ThermaQ continue to drive new manufacturing technologies and design practices. Always leading the way in the UK WATER heating market we're committed to fulfilling our customers'. requirements and with our wide product range we offer the very best in both domestic and commercial products. 8 ThermaQ - Delivering Quality Delivering Quality UNVENTED. Ensuring EXCELLENCE through our process. | Delivering Quality ThermaQ Evocyl range is the first choice for Installer friendly design. value while providing superior performance. Standard units available from 60 - 600 litres. How do we guarantee our customers the best possible performance, quality and reliability, whilst ensuring our products provide powerful mains pressure showers Bespoke units manufactured to your own design. and faster-filling baths, with maximum reliability and efficiency?
9 The answer is in our process. When developing the ThermaQ range of products Full range of slim units available, 60L to 210L, featuring a diameter we set about using the most advanced WATER heating TECHNOLOGY available. When of only 475mm one of the slimmest this doesn't meet the high standards of performance, efficiency and reliability we on the market. insist upon, we develop innovative new TECHNOLOGY of our own. A range of horizontal cased units. These advances come in many forms; Sophisticated Duplex stainless steel cylinder construction for maximum strength and corrosion resistance, High performance coil-in-coil manufacturing the cylinder by robots for efficiency and technical accuracy, CFC heat exchanger manufactured by and HCFC free injected foam, encasing the entire system for the best possible ThermaQ. heat retention. To prove our confidence in this process, we provide every new Evocyl cylinder with a 25 year guarantee* against manufacturing defects.
10 External expansion for reliability and flexible locations. Manufacturing our Cylinders Full NSF-WRc product approval. ThermaQ manufacture all our domestic cylinders using Duplex stainless steel. Duplex has been selected against other materials such as copper, glass lined mild Vessel constructed from Duplex steel and lesser grades of stainless steel due to its substantially higher tensile stainless steel for maximum strength and fully pressure tested. strength and because it is a low carbon, high chromium content alloy. It allows units to be produced using thinner walls resulting in a lighter unit and offers a Totally insulated with HCFC & CFC. superior resistance to all forms of corrosion including, pitting, crevice corrosion free foam. and stress corrosion cracking. Comprehensive controls and fixing When welding our cylinders a backing gas is used to ensure deep welding kit from leading brands penetration and a clean internal weld surface.