ExprESS SHIppING wItH tHE INtErNatIoNal SpEcIalIStS - DHL

1 DHL ExprESS . ExprESS SHIppING with the INtErNatIoNal SpEcIalIStS National und INtErNatIoNal versenden . die wichtigsten Informationen f r Sie im berblick ExprESS SHIppING : IN 4 EASY STEPS. DHL ExprESS TAKES YOU AROUND THE WORLD Select a product Process your shipment 1. Select products and 3. You can choose from a For over 40 years, we have pioneered the ExprESS business, services based on your number of eSolutions to providing a reliable service our customers can count on. And desired delivery time and easily process your shipment requirements. online. with our global network of 100,000 INtErNatIoNal SpEcIalIStS and 4 air hubs, we now connect more than 120,000 destinations in over 220 countries and territories on all continents. Prepare your shipment Get support/. with dedicated people, state-of-the-art transport systems and 2. The right packaging and 4. Find out more by continuously improving our services, we support you to documentation means Our DHL ExprESS customer help make your domestic and INtErNatIoNal business a success.

2 Your shipment arrives service is happy to help with Join us and let's take your business around the world! safely and on time. bookings, inquiries or special requests. formation Find detailed in oducts and services 1. SELECT A PRODUCT on all pr ExprESS 1. at EXPORT Import DOMESTIC Same Day Services From Germany to the world From the world to Germany or a SHIppING inside Germany Domestic and worldwide, third country 24 hours per day, 365 days a year DHL ExprESS 9:00 DHL IMPORT ExprESS 9:00 DHL DOMESTIC ExprESS 9:00 DHL SECURELINE. For maximum security DHL ExprESS 10:30 (to the USA) DHL IMPORT ExprESS 12:00 DHL DOMESTIC ExprESS 10:00. DHL ExprESS 12:00 DHL IMPORT ExprESS DHL DOMESTIC ExprESS 12:00 DHL JETLINE. with the next optimal flight or DHL ExprESS WORLDWIDE WORLDWIDE DHL DOMESTIC ExprESS train connection Delivery before close of business Delivery before close of business Delivery before close of business DHL SPRINTLINE. DHL ExprESS ENVELOPE DHL IMPORT ECONOMY. Fast direct door-to-door courier Urgent documents up to 300 g SELECT service Day definite delivery DHL ECONOMY SELECT.

3 Day definite delivery + We also offer a number of optional services. Find worldwide transit times at SHIppING AND BEYOND IT'S ALL Online GOOD TO KNOW. INCLUDED SERVICES: IT'S IN THERE! 2. PREPARE YOUR SHIPMENT 3. PROCESS YOUR SHIPMENT 4. GET SUPPORT / FIND OUT MORE. Benefit from the many services DHL ExprESS automatically includes, such as: Packaging eSolutions DHL ExprESS offers even more SHIppING solutions for special needs. Our DHL COLLECT & RETURN service can handle your Pick-up Choose the right packaging to ensure your contents arrive MyDHL is your free online DHL ExprESS portal repair order processing. DHL MEDICAL ExprESS specializes Online track & trace undamaged. We can also offer you the right SHIppING materials to all of our ExprESS eSolutions. in the transport of medical supplies. And DHL BREAK BULK. Standard customs processing that are easy to use, extremely robust and come in all shapes and INtErNatIoNal exports made easy ExprESS is a transport solution designed to group together many Standard SHIppING materials sizes.

4 Each DHL ExprESS SHIppING solution has defined size and DHL OnlineShipping is available for the occasional shipper. It's individual shipments in one country or one customs area to form Up to three delivery attempts weight specifications. For example, INtErNatIoNal shipments up the quick and easy way to book your INtErNatIoNal shipment online a single shipment package for customs. Find out more about it at to 30 kg may have a maximum size of 120 x 80 x 80 cm (length x Storage up to 7 days in destination country and includes the option to pay by credit card if you don't have a width x height). Optional delivery to Packstation for domestic ExprESS shipments DHL ExprESS account number. Contact us we'd be happy to assist you! Money back guarantee 2 DHL Intraship is the online solution for regular shipments, Find all the information you need at Online billing via DHL e-Billing DHL ExprESS customer service 1 walking you through each step of the SHIppING process. DHL ExprESS ENVELOPE: documents up to 300 g incl.

5 GOGREEN Domestic ExprESS SHIppING Tel.: 0180 6 345 300-1*. DHL Import ExprESS Online allows you to process your world- INtErNatIoNal ExprESS SHIppING Tel.: 0180 6 345 300-3*. wide imports DHL ExprESS account number is not Customs made easy displayed in order to prevent possible abuse. Same Day Customer Service MORE SERVICES UPON REQUEST 24 hours a day, 365 days a year Tel.: 0180 5 80 85 800**. DHL ExprESS provides customs support when you ship dutiable Track & Trace Take advantage of our optional services for special SHIppING requirements, which are available in addition to our standard goods. We work closely with authorities around the world to DHL ProView gives you a complete overview of all of your Useful links DHL ExprESS service offering. For example: provide you with comprehensive import and export services shipments from the last 90 days, regardless of whether they are Our customer service online from transit clearance/NCTS registration to advice and ATLAS exports, imports or third country shipments.

6 Pick-up and delivery outside normal business hours, More customs information 1. registration. such as late pick-up or Saturday delivery e-Billing makes it easy yDHL. formation on M Download info sheets and guides Transport insurance Important documents for dutiable goods DHL e-Billing offers you the Find further in ns at s eSolutio formation option of receiving your bills and DHL Expres 1 Online price calculator 1. Delivery notification Find detailed in Proforma or commercial invoices as well as export accompanying .de/expr ess/esolutions se rvices at Various customs services on all optional documents for goods worth 1,000 and up are required for all online, free of charge. And you MyDHL e/expr ess/. dutiable goods both inside and outside the EU. always have access to your bills from the last 12 months in the DHL e-Billing Dangerous goods le-service s 1. optiona e-Billing portal, including direct links to the associated waybills. GOGREEN climate-neutral SHIppING Find further information along with our customs clearance *.

7 M - F: 7:00am to 8:00pm, S: 7:00am to 4:00pm. Closed on German national public holidays. support brochure at 1 If you have special requirements or would like to integrate 20 euro cents per call from a German fixed line network; max. 60 cents per call from a German mobile phone network. our services into another system, our sales representatives **. 14 euro cents per minute or part thereof from a German fixed line network; max. 42 cents Find detailed transport conditions at 1. 2 will be happy to assist you. per minute or part thereof from a German mobile phone network. DHL ExprESS customer service Domestic ExprESS SHIppING : 0180 6 345 300-1*. INtErNatIoNal ExprESS SHIppING : 0180 6 345 300-3*. * 20 euro cents per call from a German fixed line network;. max. 60 cents per call from a German mobile phone network. DHL ExprESS Germany GmbH. Marketing Services Postfach 20 12 61 53142 Bonn Status as of: 10/2014. Mat. no.: 675-601-405. Subject to change without notice; errors excepted.

8 Printed on unbleached 100% recycling paper. 1. For english content please switch the webpage language on the upper right side of