Food Service Operations - USPS

1 food Service Operations handbook EL-602 August 2010 Transmittal EL-602, food Service Operations , is a complete revision of the November 1994 edition (updated with Postal Bulletin articles through October 17, 2002). All previous editions of handbook EL-602 are handbook has been reorganized and rewritten for clarity and to reflect changes in regulations, policies, and procedures. This handbook is available on the Postal Service PolicyNet Web site: questions and suggestions about the content of this document in writing to: MANAGER CORPORATE PERSONNEL MANAGEMENTUS POSTAL SERVICE475 L'ENFANT PLAZA SW RM 1813 WASHINGTON DC 20260-0004D. Effective DateThis handbook is effective August Giannoni-JacksonVice PresidentEmployee Resource ManagementAugust 2010iiiContents1 Introduction..111 About This handbook .. 1111 Purpose .. 1112 Audience .. 1113 How to Use .. 112 References and Resources.. 1121 Directives.. 1122 Glossary .. 12 food services Program.

2 521 Postal Service Policy .. 5211 Operation.. 5212 Control.. 5213 Basic Clearance for Contractors .. 522 Randolph-Sheppard Act .. 5221 Priority for Blind Persons .. 5222 Objective .. 623 State Licensing Agencies .. 624 Statewide Agreements .. 6241 Description .. 6242 Preparing a Statewide Agreement .. 6243 Submitting the Application .. 625 Postal Service Cafeteria Committee.. 7251 Purpose .. 7252 Members .. 726 Roles and Responsibilities .. 73 Planning..931 Existing Facilities .. 932 New Facilities .. 9321 Coordination .. 9322 Facility Design .. 9323 Establishing food services .. and Criteria.. Local Conditions .. services .. 10 August services .. 1033 Developing a Requirements Package.. 10331 Components .. 10332 Submittal Time Frames .. 104 Vending Operations ..1141 Policy .. 1142 Blind Licensees.. 11421 Priorities .. 11422 Products Sold .. 1143 State Licensing Agency.

3 1244 Notification and Permit Process .. 12441 Randolph-Sheppard Act Requirements .. Licensing Agency .. 12442 Permit Application .. Licensing Agency .. Service .. 14443 Permit Approval and Disapproval .. for Disapproval .. 15444 Exceptions.. 15445 Complaints and Arbitration .. 165 Cafeteria Operations ..1751 Obtaining Contracts for Cafeteria Operations .. 1752 The No-Commissions Rule .. 1753 Arrangements Not Covered by SLA Contract or Permit.. 176 Equipment and Maintenance ..1961 Building services .. 19611 Access.. 19612 Utilities.. 1962 Cleaning .. 19621 Facilities Covered by the Randolph-Sheppard Act.. 19622 Facilities Operated by Commercial Contractors .. 2063 Telephones .. 20 August 2010v64 Building Structure .. 2065 Equipment.. 20651 State Licensing Agency Equipment .. 20652 Postal Service Equipment .. 21653 Contractor Equipment.. 2166 Reimbursement.. 21661 services .

4 21662 Operating Fee .. 217 Service Animals and Recycling ..2371 Service Animals .. 23711 Policy.. 23712 Conditions .. 2372 Recycling .. 24721 Postal Service Commitment .. 24722 Responsibilities .. 248 Income Sharing and Annual Report ..2581 State Licensing Agency Criteria .. 25811 Building Parameters .. 25812 Vending Income .. 26813 Determining Share.. Competition.. Share .. Direct Competition .. 2782 Income Sharing Payment to the State Licensing Agency .. 27821 Scope .. 27 August 2010vi822 Responsibility .. 27823 Undetermined Obligation to Share .. Estimate .. 2883 Annual Reports .. 30831 Requirements .. Licensing Agency Data.. 30832 Audits .. 30833 Requirements .. Management Center Data .. 32834 Audits .. 32 Appendix A Sample Statewide Agreement ..33 Appendix B Sample Notice Letter to State Licensing Agency ..39 Appendix C Sample Application and Permit..41 ExhibitsExhibit 441 Randolph-Sheppard Permit Process.

5 14 Exhibit 821 Randolph-Sheppard Income Sharing Process .. 29 Exhibit Department of Education Report Process .. 31 food Service OperationsviiHandbook EL-602 August 201011 Introduction11 About This handbook111 PurposeThis handbook establishes Postal Service policy and procedures for managing food Service Operations . 112 AudienceThe audience for this handbook is all Postal Service facilities nationwide that have food Service Operations ranging from automatic vending machines to large manual ( , staffed) cafeterias. 113 How to UseAccess the handbook online and search any topic by clicking a title in the table of contents or by using the automated search feature. You can print out a page, several pages, or the entire handbook . 12 References and Resources121 Directives The Administrative Support Manual (ASM), available at F-101, Field Accounting Procedures, available at Act. The Randolph-Sheppard Vending Stand Act, Public Law (PL) 83-565 and PL 93-516, 20 United States Code ( ), Ch.

6 6A, Sec. A food -dispensing facility capable of providing a broad variety of prepared foods and beverages (including hot meals) primarily through the use of a line where customers serve themselves from displayed selections; may be fully automatic or may provide limited waiter or waitress Service ; table and seating always Includes bake sales and the sale of like products, such Coca-Cola or Pepsi, breakfast foods, and sandwiches; considered direct competition as defined in the Randolph-Sheppard Act. Any monetary 122 food Service Operations2 handbook EL-602collection for coffee is considered direct competition. See 34 Code of Federal Regulations (CFR) (f).Commissions. See Vending Machine Competition. The presence and operation of a vending machine or vending facility on the same premises as a vending facility operated by a blind Web-based electronic Money Order Voucher Entry System developed to aid in the processing of (1) PS Form 12, Daily Financial Report; (2) Account Identifier Code (AIC) entries; and (3) Money Order Vouchers.

7 Federal Property. Any building, land, or real property owned, leased, or occupied by any department, agency, or instrumentality of the United States (including the United States Postal Service ). Installation or Facility Location. A single building or a self-contained group of buildings. In order for two or more buildings to be considered a self-contained group of buildings, the buildings must be located in close proximity to each other, and a majority of the federal employees housed in such buildings must regularly move from one building to another in the course of official business during normal working days. License. A written instrument issued by a State Licensing Agency (SLA) to a blind person, authorizing such person to operate a vending facility on federal or other Vending Opportunity. A new Postal Service facility and an expired contract with a commercial vendor. Normal Working Hours. An 8-hour work period between the approximate hours of 8:00 , to 6:00 , Monday through Hours.

8 Shift or tour with the highest number of The official approval given to an SLA by the department, agency, or instrumentality in control of the maintenance, operation, and protection of federal Site. An area fully accessible to vending facility patrons and having: (1) a minimum of 250 square feet available for the vending and storage of articles necessary for the operation of a vending facility; and (2) sufficient electrical plumbing, heating, and ventilation outlets for the location and operation of a vending facility in accordance with applicable health laws and building codes. Note: The SLA has the right of first refusal for any food Service or vending operation on Postal Service property, whether or not the operation meets satisfactory site Facility. Automatic vending machines, cafeterias, snack bars, cart services , shelters, counters, and such other appropriate auxiliary equipment which may be operated by blind licensees and which is necessary for the sale of newspapers, periodicals, confections, tobacco products, foods, beverages, and other articles or services dispensed automatically or manually and prepared on or off the premises in accordance with all applicable health laws.

9 This includes the vending or exchange of chances for any lottery authorized by state law and conducted by an agency of a state within a 20103 Vending Machine. For purposes of assigning vending machine income under this handbook , vending machine means a coin- or currency-operated machine that dispenses articles or services . Exception: Machines operated by the United States Postal Service for the sale of postage stamps or other postal products and services , machines providing services of a recreational nature, and telephones shall not be considered vending Machine Income: Either of the following (except income received by a blind vendor): Receipts from vending machine Operations on federal property, after deducting the cost of goods sold (including reasonable Service and maintenance costs in accordance with the customary business practices of commercial vending concerns), where the machines are operated, serviced, or maintained by, or with the approval of, a department, agency, or instrumentality of the United States.

10 Commissions paid by a commercial vending concern that operates, services , and maintains vending machines on federal property for, or with the approval of, a department, agency, or instrumentality of the United Service Operations4 handbook EL-602 This page intentionally left blankAugust 201052 food services Program21 Postal Service Policy211 OperationIt is Postal Service policy to provide employees with quality food at reasonable cost when equal Service is not conveniently available from commercial sources. Because minimal time and effort is to be expended by Postal Service personnel in managing food Operations , this Service is contracted out to professional in-plant food management firms and concessionaires whenever the size of the facility permits. Such concessionaires include qualified vending Operations established by SLAs for blind vendors. 212 ControlAll food Service facilities are under the management control of the Postal Service installation head.