Transcription of GRI Standards - Bpost
1 GRI Standards Materiality and DMA s April, 2017 2 Content. 1. INTRODUCTION .. 3 GENERAL .. 3 2. Bpost GRI Standards - GENERAL STANDARD DISCLOSURE .. 4 IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES (GRI DISCLOSURES 102-46 102-47) INCL. STAKEHOLDER ENGAGEMENT (GRI DISCLOSURES 102-40 102-44) .. 4 3. Bpost GRI Standards MANAGEMENT APPROACH GRI 103 .. 7 ECONOMIC ASPECTS .. 7 DMA Economic performance GRI 201 / Material topic: Continuity of our business .. 7 DMA s Procurement practices incl supplier assessments GRI 204, 308 & 414 / Material topic: Responsible and sustainable procurement.
2 8 ENVIRONMENT ASPECTS .. 10 DMA Energy, Emissions and Transport GRI 302 & 305 / Material topic: Green fleet & Green buildings .. 10 DMA Effluents and waste GRI 306 / Material topic: Waste management & effluents .. 11 SOCIAL ASPECTS .. 12 DMA s Employment GRI 401 / Material topic: Employee Satisfaction .. 12 DMA s Employment (1) and labor management relations GRI 402 / Material topic: Social dialogue .. 13 DMA Occupational Health and Safety GRI 403 / Material topic: Employee health and safety . 13 DMA s Training and education GRI 401 & 404 / Material topic: Employee training and talent development.
3 15 DMA Diversity and equal opportunity GRI 405 / Material topic: Ethics and diversity .. 15 DMA Local communities GRI 413 / Material topic: Community involvement .. 16 DMA Biodiversity GRI 304 - / Material topic: Responsible products & services .. 17 DMA Local communities GRI 102 / Material topic: Customer satisfaction .. 18 3 1. Introduction General Bpost reports for several years on the efforts it is making in the area of CSR (Corporate Social Responsibility). For the annual report of 2016, the transition of GRI G4 guidelines to GRI Standards is made. This implies relocations in the GRI Content Index and additional and deleted requirements for some disclosures.
4 This report elaborates on the materiality assessment, describes the stakeholder engagement process and the management approach. In section " Material aspects and boundaries (GRI Disclosures 102-46 - 102-49) incl. Stakeholder engagement (GRI Disclosures 102-40 102-44)", the materiality assessment and the stakeholder engagement process are described. As of Chapter 3 - the DMAs for all material aspects are included. The management approach consists of three elements: a) Report why the aspect is material. Report the impacts that make this aspect material. b) Report how the organization manages the material aspect or its impacts.
5 C) Report the evaluation of the management approach, including: The mechanisms for evaluating the effectiveness of the management approach The results of the evaluation of the management approach Any related adjustments to the management approach 4 2. Bpost GRI Standards - General Standard disclosure Identified material aspects and boundaries (GRI Disclosures 102-46 102-47) incl. stakeholder engagement (GRI Disclosures 102-40 102-44) Identified material aspects and boundaries GRI Disclosures 102-46 102-47 Stakeholder engagement GRI Disclosures 102-40 102-44 The Corporate Social Responsibility of Bpost (GRI 102-46) The complete report on Corporate Social Responsibility (CSR) of Bpost has been prepared in accordance with the GRI (Global Reporting Initiative) Standards : Core option.
6 Bpost s vision and overall strategic objective is to embed sustainability in the corporate culture and processes in order to achieve the mission statement of sustainable growth and become recognized by the internal and external stakeholders (customers, shareholders, government, employees) as being a committed corporate responsible company. The themes identified within the CSR program were the result of a stakeholder consultation. Three main subjects are addressed: People, Planet and Proximity. Other aspects that are an integral part of CSR connected with operating and financial results, corporate governance and customer satisfaction are handled in a cross-disciplinary way.
7 All the actions Bpost takes in these fields can be read on the website of Bpost via the following link. The information, material for this report and aligned with the GRI Standards for sustainability reporting, was gathered from internal departments and is mainly based on information available through internal reporting. The information is limited to the activities of Bpost , excluding its subsidiaries. Materiality of the CSR program (GRI 102-47) and (GRI 102-44) Over the last couple of years Bpost invested in a CSR program and made considerable efforts to achieve its ambitions in terms of "sustainable growth".
8 These commitments have led to the achievement of excellent results in several international sustainability and environmental rankings. In order to orient these CSR efforts even better towards 2020, internal and external stakeholders have been involved in the strategic reflection to define the future CSR practices. The internal and external stakeholder consultations were organized in 2015 and have been updated in 2016: External stakeholders: Employees, knowledge centers, NGO s & partners, trade unions, suppliers and clients Internal stakeholders: CEO, Exco and business unit and department representatives The two stakeholder groups were consulted separately.
9 During these sessions a direct conversation was held related to identified strengths and weaknesses of Bpost regarding CSR. The stakeholder 5 consultation resulted in Bpost s materiality matrix reflecting the importance of the topics as assessed by the stakeholders. These stakeholder consultations resulted in the following materiality matrix. The following areas were omitted compared to the 2015 materiality matrix: green activation, mobility, biodiversity, employee engagement, prevention and innovations. The following additional areas are determined in 2016: Customer Satisfaction, Continuity of Business, Green Fleet and Buildings, Employee Satisfaction and Engagement, Employee Health and Safety, Social Dialogue, Employee Training and Talent.
10 The 3 Ps of Bpost Bpost is a semi-public company and deeply embedded in Belgian society. Bpost has a significant commitment related to social responsibility. This resulted in the development of a program to integrate CSR in the culture and business operations of the company. This program is based upon three pillars: People, Planet, Proximity. People The postal market is constantly evolving. The biggest challenge is to retain a strong presence in the daily lives of our customers. To do so, we need to harness the natural enthusiasm and commitment of each and every employee.
