GUIDEMAP MOBILITY Disabilities VISUAL HEARING Disabilities

1 TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY . Restrooms and Companion Restrooms Auxiliary Entrance Limitations Some attractions GUIDEMAP MOBILITY . Disabilities VISUAL . Disabilities HEARING . Disabilities Restrooms at the Theme Parks, designated have auxiliary entrances for Guests with Guest Amenities Wheelchairs and Electric Conveyance Vehicles Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney's Handheld COVID-19 WARNING Available for Rent (ECVs) available for rent. Available on a first-come, to provide an overview of the Theme Park. Device to amplify sound through headphones or induction neck by , offer facilities designed for access by MOBILITY Disabilities or with service animals.

2 First-served basis. Audio Description Utilizes Disney's Handheld loop at specific attractions. Guests with MOBILITY Disabilities . Companion- These entrances are not intended to bypass or Deposit Device to provide supplemental audio information assisted restroom facilities, designated by waiting lines. Guests with Disabilities and up to Handheld Captioning Utilizes Disney's Handheld Device to and narration at specific attractions and outdoor display text at select attractions. , are also available at various locations five members of their party may enter through locations via an interactive audio menu. in each Theme Park. Theme Park First Aid these entrances.

3 The rest of the party should Video Captioning Caption-ready monitors designated with We have taken enhanced health and safety measures for you, our other locations, designated by , have facilities use the standard queue. Portable Tactile Maps Provides a tactile a CC symbol can be activated by remote control. guests, and cast members. You must follow all posted instructions while representation of building boundaries, walkways, with additional space and privacy for Dining and Shopping Locations and landmarks for each area of the Theme Parks. Amenities available for $25 refundable deposit. visiting Disneyland Resort. individuals who may need assistance Some counter-service and merchandise Presented in a booklet format.

4 From a member of their party with their locations have narrow queues formed by Amenities available for $25 refundable deposit. An inherent risk of exposure to COVID-19 exists in any public place personal care needs. Companion Restrooms railings that may be difficult for Guests using are located at: wheelchairs. At these locations, we suggest where people are present. COVID-19 is an extremely contagious disease Rental Locations Disneyland Resort Stroller Shop located in the main Guest Relations See map inside for location. Guest Relations See map inside for location. Buena Vista Street - First Aid that a member of your party order and transport entrance plaza adjacent to the Disneyland Kennel.

5 That can lead to severe illness and death. According to the Centers the food, or contact a Cast Member for for Disease Control and Prevention, senior citizens and guests with Cars Land - Flo's V8 Caf . assistance. underlying medical conditions are especially vulnerable. Avengers Campus - near Pym Test Accessible Transportation Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Braille Written Aids Packets containing dialogue, narrations, flashlights, Kitchen Amenities and See map inside for locations indicated with . overlay and some additional raised graphics to pen and paper are available at or near performance areas or Please check with a Cast Member on options Paradise Gardens Park Across Services for use highlight key landmarks and attractions.

6 Located next entrances for most shows and attractions. By visiting Disneyland Resort, you voluntarily assume all risks related for Guests in wheelchairs or ECVs: to Oswald's Filling Station on Buena Vista Street and from The Little Mermaid~Ariel's at the Park to exposure to COVID-19. Buses can accommodate various near the Guest Information Board in Carthay Circle. Undersea Adventure types of wheelchairs and ECVs. The Help keep each other healthy. Pacific Wharf - near Lucky Fortune standard lift size is 30" x 48". The wheelchair Cookery or ECV must fit the lift without being forced and be securely fastened in the restraints. We recommend that Guests using ECVs transfer to a bus seat while onboard.

7 More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park Hosts with basic abilities in Sign Language can be identified Limited number available on a first-come, first- services and options, please visit Guest with the appropriate language pin on their nametag. served basis at the rental location. Relations. You may also obtain information, Sign Language Interpretation including parade & show times and details Available at Disneyland Park on Mondays and Saturdays and Disney Check Look for this symbol at various locations on kids' meals and Must be 18 years of age or older to rent ECVs. about restaurant menus, by calling 407-827- other items that meet Disney Nutrition Guidelines.

8 visit at Disney California Adventure Park on Sundays and Mondays. Payment Options Package Check Service RESERVATIONS MAY NOT BE MADE IN 7935. for more information. Schedules are available at Guest Relations and the Disney The Disneyland Resort accepts Shop and check your purchases for ADVANCE. Available on a same-day basis. Website that list specific offerings and times. Disney Visa Card, Disney pickup later in the day at Elias & Co. (Buena Vista Special Dietary Requests We offer menu selections for all of our Guests Rental fee and refundable deposit required. For future visits to request confirmation of our interpreted Rewards Redemption Card, Disney Gift Card, Street).

9 Certain restrictions apply. seeking well-balanced meals, snacks and beverages, as well as those with performance schedule OR to request interpretation for other Visa , Mastercard , Discover , American lifestyle dining requests or food allergies and intolerances. Please ask to special events and shows, call a minimum of 14 days in Express , Diners Club , JCB , travelers checks, Look for the Plant-based symbol at speak with a chef upon arrival at the restaurant. advance at 714-781-4636 Option 1, Option 0. and cash. various locations featuring food items made without animal meat, dairy, eggs or honey. Safety in the Park MOBILITY Scooters/ECVs SERVICE ANIMALS.

10 We accept contactless payments. BEYOND DISNEY CALIFORNIA ADVENTURE PARK Please keep your speed to the walking speed of those around you. Service animals, defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an Sundries Available at Elias & Co. on Be Green! Recycling containers Adjust and lower speed while maneuvering through individual with a disability, must be under the control of the owner at all times and should remain on a leash or in a throughout the parks now accept Buena Vista Street. Hotels/Reservations Disneyland Hotels offer special equipment and facilities for Guests with enclosed spaces like restrooms, merchandise and food harness.