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Health and Safety Executive Investigating accidents and ...

Page 1 of 88 Health and Safety ExecutiveInvestigating accidents and incidents A workbook for employers, unions, Safety representatives and Safety professionalsAworkbookforemployers,union s,safetyrepresentativesandsafetyprofessi onalsInvestigatingaccidentsandincidentsE very year people are killed or injured at work. Over 40 million working days are lost annually through work-related accidents and workbook gives organisations an opportunity to find out what went wrong. Learning the lessons and taking action may reduce, or even prevent, accidents in the a step-by-step guide, it will help all organisations, particularly smaller businesses, to carry out their own Health and Safety investigations.

Investigating accidents and incidents Page 2 of 88 Health and Safety Executive Contents Reducing risks and protecting people 3 Understanding the language of investigation 4 The causes of adverse events 6 Why investigate? 7 A step by step guide to health and safety investigations 12 Gathering the information 13 Analysing the information 19 Identifying risk control measures 23

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1 Page 1 of 88 Health and Safety ExecutiveInvestigating accidents and incidents A workbook for employers, unions, Safety representatives and Safety professionalsAworkbookforemployers,union s,safetyrepresentativesandsafetyprofessi onalsInvestigatingaccidentsandincidentsE very year people are killed or injured at work. Over 40 million working days are lost annually through work-related accidents and workbook gives organisations an opportunity to find out what went wrong. Learning the lessons and taking action may reduce, or even prevent, accidents in the a step-by-step guide, it will help all organisations, particularly smaller businesses, to carry out their own Health and Safety investigations.

2 Investigating accidents and incidents explains why you need to carry out investigations and takes you through each step of the process:Step one: Gathering the informationStep two: Analysing the informationStep three: Identifying risk control measures Step four: The action plan and its implementationHSE BooksHSG245, published 2004 Investigating accidents and incidents Page 2 of 88 Health and Safety ExecutiveContentsReducing risks and protecting people 3 Understanding the language of investigation 4 The causes of adverse events 6 Why investigate?

3 7A step by step guide to Health and Safety investigations 12 Gathering the information 13 Analysing the information 19 Identifying risk control measures 23 The action plan and its implementation 24 References and further reading 26 Adverse event report and investigation form: Worked examples 28 Adverse event report and investigation form: Blank form 56 Adverse event analysis: Rooting out risk 66 Adverse event analysis: Worked examples 73 Adverse event analysis: Blank form 83 Investigating accidents and incidents Page 3 of 88 Health and Safety ExecutiveReducing risk and protecting peopleRecent figures show that an average of 250 employees and self-employed people are killed each year as a result of accidents in the A further 150 000 sustain major injuries or injuries that mean they are absent from work for more than three days.

4 Over million cases of ill Health are caused or made worse by to the Labour Force Survey,3 over 40 million working days are lost through work-related injuries and ill Health , at a cost to business of If you think Safety is expensive, try an accident Chairman of Easy GroupClearly, there are good financial reasons for reducing accidents and ill Health . Costings show that for every 1 a business spends on insurance, it can be losing between 8 and 36 in uninsured same accidents happen again and again, causing suffering and distress to an ever-widening circle of workers and their families.

5 The investigation and analysis of work-related accidents and incidents forms an essential part of managing Health and Safety . However, learning the lessons from what you uncover is at the heart of preventing accidents and incidents . Identify what is wrong and take positive steps to put it right. This guide will show you out your own Health and Safety investigations will provide you with a deeper understanding of the risks associated with your work activities. Blaming individuals is ultimately fruitless and sustains the myth that accidents and cases of ill Health are unavoidable when the opposite is true.

6 Well thought-out risk control measures, combined with adequate supervision, monitoring and effective management (ie your risk management system) will ensure that your work activities are safe. Health and Safety investigations are an important tool in developing and refining your risk management effective investigation requires a methodical, structured approach to information gathering, collation and analysis. The findings of the investigation will form the basis of an action plan to prevent the accident or incident from happening again and for improving your overall management of risk.

7 Your findings will also point to areas of your risk assessments that need to be reviewed. This link with risk assessment(s) is a legal guide will help you to adopt a systematic approach to determining why an accident or incident has occurred and the steps you need to take to make sure it does not happen accidents and incidents Page 4 of 88 Health and Safety ExecutiveUnderstanding the language of investigationCertain key words and phrases will be used regularly throughout this guide. Adverse event includes: n accident: an event that results in injury or ill Health ; n incident : near miss: an event that, while not causing harm, has the potential to cause injury or ill Health .

8 (In this guidance, the term near miss will be taken to include dangerous occurrences); undesired circumstance: a set of conditions or circumstances that have the potential to cause injury or ill Health , eg untrained nurses handling heavy occurrence: one of a number of specific, reportable adverse events, as defined in the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR).Hazard: the potential to cause harm, including ill Health and injury; damage to property, plant, products or the environment, production losses or increased cause: the most obvious reason why an adverse event happens, eg the guard is missing; the employee slips etc.

9 There may be several immediate causes identified in any one adverse : fatal: work-related death;major injury/ill Health : (as defined in RIDDOR, Schedule 1), including fractures (other than fingers or toes), amputations, loss of sight, a burn or penetrating injury to the eye, any injury or acute illness resulting in unconsciousness, requiring resuscitation or requiring admittance to hospital for more than 24 hours;serious injury/ill Health : where the person affected is unfit to carry out his or her normal work for more than three consecutive days;minor injury: all other injuries, where the injured person is unfit for his or her normal work for less than three days;damage only: damage to property, equipment, the environment or production losses.

10 (This guidance only deals with events that have the potential to cause harm to people.)Likelihood that an adverse event will happen again:certain: it will happen again and soon;likely: it will reoccur, but not as an everyday event;possible: it may occur from time to time;unlikely: it is not expected to happen again in the foreseeable future;rare: so unlikely that it is not expected to happen again. Figure 1 AccidentFigure 2 Near missFigure 3 Undesired circumstanceInvestigating accidents and incidents Page 5 of 88 Health and Safety ExecutiveRisk: The level of risk is determined from a combination of the likelihood of a specific undesirable event occurring and the severity of the consequences(ie how often is it likely to happen, how many people could be affected and how bad would the likely injuries or ill Health effects be?)


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