1 Hitachi Sustainability Report 2017 . Fiscal 2016 Results Hitachi Sustainability Report 2017 . 1. Contents Introduction Management Approach Activities Performance Data Contents Contents Introduction 02 Activities 32. How to Use This Report 02 Corporate Governance 33 44 Customers (Consumer Issues) 76 84. Editorial Policy 02 Pursuing Management Efficiency and Transparency 35 Pursuing Customer Satisfaction 78. Hitachi Group Profile 04 Sharing the Hitachi Group Identity 39 Ensuring Accessibility to Products and Services 80. Hitachi and Society 05 Advancing Risk Management on Multiple Fronts 41 Ensuring Thorough Management of Quality and Safety 82.
2 Management Approach 09 Human Rights 45 50 Community Involvement and Development 85 88. Respect for Human Rights Throughout the Value Chain 47 Promoting Sustainable Community Involvement Leadership 10 11 Respect for Workers' Rights 50 and Development 87. CEO's Message 10. Executive Officer's Message: CSR and the Environment 11 Labor Practices 51 66 Environment 89 121. Achieving a Fair and Equitable Work Environment 54 Promoting Environmental Management 90. Recognition of Social Responsibility 12 26 Promoting Diversity and Inclusion 55 Enhancing Environmental Management on Realizing Sustainable, Innovative Management 14 Promoting Occupational Health and Safety 61 an Ongoing Basis 93.
3 Understanding Issues Through Dialogue and A Strategy for Growing Together with Responding to Environmental Risks and Opportunities 105. Taking Part in Initiatives 22 Our Global Human Capital 64 Achieving a Low-Carbon Society 107. Achieving a Resource Efficient Society 112. Review and Improvement of CSR Activities 27 31 Fair Operating Practices 67 75 Achieving a Harmonized Society with Nature 117. Enhancing CSR Management 29 Promoting Work Practices in Line with International Ethics Codes 69 Performance Data 122. Engaging in Responsible Procurement 71. Key Indicators 123 124. Overview of Financial Results, Board Members, and Employee Data 125 127.
4 Main Assessments and Awards 128 129. Independent Assurance 130. Hitachi Sustainability Report 2017 . 2. Contents Introduction Management Approach Activities Performance Data Introduction How to Use This Report Use the category tabs, navigation icons, and link buttons to go directly to different sections of this Report . Link Buttons Click to go to corresponding website Click to go to corresponding page Navigation Icons 1. Click to go back Category Tabs one page Go to the beginning of the Contents Introduction Management Approach Activities Performance Data Click to go forward corresponding section one page Contents Introduction Management Approach Activities Performance Data Editorial Policy Basic Concept What This Report Covers (Boundary of Reporting).
5 We are continuously improving our CSR activities and have Period: The main period covered is fiscal 2016 (April 1, 2016, to March 31, 2017 ). identified nine key themes for our CSR management framework: Companies: 1,253 companies, namely, Hitachi , Ltd. and 1,252 consolidated subsidiaries (including 388 equity-method associates (1) recognition of social responsibility, (2) corporate governance, and joint ventures). (3) human rights, (4) labor practices, (5) environment, (6) fair Boundary of Data: Financial data: 1,253 companies, namely, Hitachi , Ltd. and 1,252 consolidated subsidiaries (including 388. operating practices, (7) customers (consumer issues), (8) equity-method associates and joint ventures).
6 Community involvement and development, and (9) review and Social data: Boundary of data indicated under each indicator improvement of CSR activities. Environmental data: 865 companies, namely, Hitachi , Ltd. and 864 consolidated subsidiaries. However, for With reference to these nine key themes, the Hitachi environmental performance data associated with Hitachi 's business operations, Hitachi , Ltd. Sustainability Report 2017 details the social and environmental and consolidated subsidiaries whose environmental load comprises 90% of the total (based issues that are vital to the Sustainability of our operations and on Hitachi calculations) are included.
7 Society, presenting our stance and the activities undertaken in Reporting Cycle: Published every year as an annual Report fiscal 2016. Date Published: September 2017 . Inasmuch as the Report is a tool with which we engage with Notes: our stakeholders through honest and transparent disclosures of The data for each fiscal year are the results according to the boundary of data in that fiscal year. The base fiscal year data has been revised to match the boundary of data for fiscal 2016. information, it contains our basic policies, promotion systems, key performance indicators, and specific measures for our CSR initiatives in line with the disclosure requirements of the GRI Sustainability Reporting Standards (GRI Standards).
8 Hitachi Sustainability Report 2017 . 3. Contents Introduction Management Approach Activities Performance Data Introduction [Symbol Marks Used in This Report ] Independent Assurance * Technical terms, proper nouns, tables, diagrams, etc. To enhance the credibility of this Report , we have engaged the Practical Guidelines for the Assurance of Sustainability requiring explanation KPMG AZSA Sustainability Co., Ltd. to provide assurance on Information of the Japanese Association of Assurance environmental and social performance indicators. This assurance Organizations for Sustainability Information. [ Hitachi References in This Report ] was carried out in accordance with the International Standard Performance indicators for fiscal 2016 that have been Hitachi , Ltd.
9 : Information on or initiatives of Hitachi , Ltd. on Assurance Engagement (ISAE) 3000 and 3410, as well as assured are marked with in the Report . Hitachi and the Hitachi Group: Information on or initiatives of all Financial and Non-Financial Information Reports on Hitachi 's Value Creation Financial Information Reports Group companies in and outside Japan [Key Guidelines Referred to in Preparing This Report ]. GRI Standards, Global Reporting Initiative Environmental Reporting Guidelines (2012 version), Ministry of the Environment, Japan Environmental Reporting Guidelines 2001 With Focus on Web Investor Relations Stakeholders, Ministry of Economy, Trade, and Industry, Japan Note: I nformation about Hitachi , Ltd.
10 Is also disclosed in the Annual Securities Report and the Report on the 148th Business Term. Hitachi Integrated Report 2017 . Disclosure of Financial and Non-Financial Information Non-Financial Information Reports Hitachi , following closely the deliberations of the European The Hitachi Sustainability Report 2017 provides non-financial information to investors, auditors, and CSR experts in an easily searchable, interactive PDF format Union (EU) and the International Integrated Reporting Council (A4, 132 pages). The CSR website contains not only the contents of this Report but also news releases to provide up-to-date information to our diverse stakeholders.