HMSHost Sustainability Overview - airportsgoinggreen.org

1 HMSHost Sustainability Overview AAAE Airports Going Green Conference November 15, 2010. Linda Dunn VP Supply Chain & Analysis HMSHost 1. Topics HMSHost Introduction Scope Of Sustainability HMSHost Sustainability Process & Areas Of Focus Key Initiatives Chicago O'Hare Example What's Next 2. HMSHost Snapshot A recognized industry leader who creates innovative dining and shopping at airports and on motorways worldwide. Operates in nearly 100. airports around the globe and at over 80 travel plazas in North America. Holds an unmatched portfolio of over 250. favorite local and locally inspired, regional, international and proprietary brands. 3. What's Sustainability ?

2 4. As Broad Or Narrow As You Want To Define It Fair And Reduction Responsibly Of Hazardous Renewable Sourced Waste Energy Smaller Employee Products Carbon Safety Responsible Footprint Protecting Fighting Reduced Composting Forestry Biodiverse Poverty Economic Habitats Subsidies Non-caustic Reduction Nutritional Chemicals Food Of Waste Well Being Organic Safety Products RecyclingReduction Of Local Reclaimed Non-hazardous Products Materials Water Development Reduced Waste Conservation Greenhouse Food Reduction Of Gases Security ozone Depleting Reuse Renewable Energy Substances Certificates 5. Sustainability Is The Next Great Innovation Arena Social Values Technology Regulation Sustainability Initiatives Community Needs 6.

3 HMSHost Sustainability Process & Areas Of Focus 7. HMSHost Sustainability Platform Process Sustainability Platform 1. Strategic Planning 2. Areas Of Focus 3. Corporate & Operations Driven Initiatives 4. Measurement 8. Integration With HMSHost Mission Making the traveler's day better . Creating a fresh, engaging sense of place at each airport with dynamic national, authentic local, and innovative proprietary restaurants and retail shops Providing unsurpassed customer service with genuine hospitality Reassuring guests that the company providing their dining and retail choices has a sustainable, responsible foundation 9. Areas Of Focus And also Making the day better for the future generation of travelers through focusing on: Reducing our environmental impact Providing food and beverage options that address nutritional wellness Partnering with the communities we serve to build a better future 10.

4 Our Sustainability Mission Engage all stakeholders to join the journey to become more sustainable even if their actions begin with smaller steps. 11. Opportunity Assessment Drives Initiatives Design &. Construction Operations Partnerships Offerings - Materials - Products &. - Waste - Authorities Supplies -Suppliers - Processes/ - Brands - Suppliers -Logistics Procedures - Charitable - Distributors &. - Conservation Organizations -Equipment Logistics - Education/ - Communities -Building Practices - Policies &. Procedures Training - Communications -Design - Communications - Events 12. HMSHost Key Initiatives 13. Design & Construction Initiatives Our designing and building practices are significantly altered with the increased focus on Sustainability .

5 Energy Efficient Equipment & Lighting LED Lighting Compact Fluorescent Lighting Energy Saving Kitchen Equipment Natural Lighting Recycled/Reclaimed Materials Counter Tops Glass Existing Materials In The Space Reclaimed lumber More Earth-Friendly Materials Soy Stained Concrete 14 Sustainably Harvested Wood State Of The Art Welcome Center Built Delaware Welcome Center to achieve Silver LEED. (Leadership in Energy and Environmental Design) Certification. 15. State Of The Art Welcome Center Green Building Materials Recycled content (ceiling tiles, countertops, concrete, steel, asphalt). Locally manufactured where possible (within 500 miles of the site). Half of the wood certified by the Forest Stewardship Council Daylight/Lighting Control Designed with Daylight Harvesting Equipped with a lighting control system & motion detectors in restrooms Hazardous Spill and Bio-Retention Basin Absorbs and removes pollutants from the water Indoor Air Quality Interior products have no volatile organic compounds (VOCs).

6 Geothermal Heat Pump (each well is 300 feet deep). Recycling Systems and Waste Management About 75 percent of the construction waste was recycled or reused 16. State Of The Art Welcome Center Fifty Anti-idling Stations Electric Vehicle Charging Stations - Infrastructure for car electrification accommodated within the site design 17. Offerings Initiatives HMSHost F&B and Retail bags have an additive to make them degradable HMSHost restaurant menus printed with 20%. recycled paper Added contract for cooking oil recycling, testing closed oil technology systems &. investigating composting technologies and equipment In Spring of 2011, HMSHost will move to a spring water bottle that uses a minimum 10%.

7 Of recycled PET. 18. Offerings Initiatives Reducing Paper Products Implemented SCA Tork Xpressnap 25% reduction in napkin usage Green Seal certified (100% recycled, non- bleached). Based on purchases, our environmental savings is the equivalent of M gallons of water saved and over 18,000 trees Reduced Thickness Of Back Of House Paper Moving Ahead With A State Of the Art Hand Dryer To Replace Towels In Bathrooms Slated for Q1 2011 at over 80 locations GreenSpec approved equipment qualifies for LEED points 19. Offerings Initiatives HMSHost Culinary R&D Group is focused on balanced nutritional offerings and special diet needs. Lower Sodium Options ( , Olive Oil & Balsamic Vinegar Decanter Set).

8 Transfat Free Cooking Oil More Vegetarian Options Better For You Snack Options 20. Offerings Product & Branded Partners Sustainability commitments of our dining & shopping partners are important and partnership opportunities are explored. California Pizza Kitchen Committed to reducing energy and carbon emissions Worked with HMSHost to reduce unnecessary waste Starbucks (Starbucks will share initiatives today). Shared Planet Platform Worked with HMSHost on more sustainable building Coca-Cola Live Positively Platform Worked with HMSHost on USO. 21 campaign Operations Initiatives ReBook Program Our Retail Bookstores collect and recycle books. 22. Operations Initiatives Awareness Over 70 in-store television displays in our Retail stores help us drive consumer awareness of Sustainability .

9 23. Operations Initiatives - Coffee Grounds Over half of HMSHost locations with Starbucks recycle coffee grounds (airport grounds, nurseries, wineries, etc ). 24. Operations Initiatives HMSHost benchmarks our units regarding sustainable initiatives & implemented an operation conservation checklist Recycled items have a big impact (annual figures). Cooking Oil - Nearly M gallons of cooking oil Cardboard - Over three quarters of our locations recycle 5 M. pounds of cardboard Milk jugs Over 1 M milk jugs Bottles/Cans Over 6 M bottles Printer cartridges Nearly 50 K cartridges 25. Partnerships Feeding America Local Foodbanks Our Trash Bins May Not Be As Full As They Used to Be Fortunately Many Members of Our Community Are!

10 !! 1 in 4 children lives in a food-insecure household 26. Partnerships Local HMSHost participates in local clean up efforts . 27. Partnerships Local and local and national initiatives and events. 28. HMSHost Chicago O'Hare Example 29. Chicago Example Wicker Park Low VOC Paint Utilize Natural Light LED Lighting LED Signage Reuse Existing Terrazzo Flooring Solid Surface Countertops with Recycled Material 30. Chicago Example Tortas Frontera LED Signage &. Lighting Low VOC Paint Reclaimed Oak Barn Solid Surface Wood Countertops with 31 Recycled Material Chicago Example Recycling/Reuse Our recycling efforts at Chicago O'Hare make a large impact and continue to grow: HMSHost installed a specially designed container to allow for recycling of cooking oil we recycle over 100,000 gallons per year We reuse over 20,000 pallets per year at the branch The cardboard we store and recycle at the branch amounts to over 200,000 pounds of cardboard per year.