HN International Travel and Tourism Management - Edexcel

1 Pearson Higher Nationals in International Travel &. Tourism Management Specification First Teaching from September 2018. First Certification from 2019. Issue 1. Level BTEC. Higher National Certificate Level BTEC. Higher National Diploma Edexcel , BTEC and LCCI qualifications Edexcel , BTEC and LCCI qualifications are awarded by Pearson, the UK's largest awarding body offering academic and vocational qualifications that are globally recognised and benchmarked. For further information, please visit our qualifications website at Alternatively, you can get in touch with us using the details on our contact us page at About Pearson Pearson is the world's leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning.

2 We put the student at the centre of everything we do, because wherever learning flourishes, so do people. Find out more about how we can help you and your students at References to third-party material made in this specification are made in good faith. Pearson does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.). All information in this specification is correct at time of publication.

3 ISBN 978 1 446 94823 1. All the material in this publication is copyright Pearson Education Limited 2018. Original image by recklessstudios / Summary of changes in Pearson BTEC Higher Nationals in International Travel and Tourism Management Issue 1. Summary of changes made between previous issue and this Page current issue number Meeting local needs and centre devised units: Corrected language on 4th paragraph on mandatory units 47. Making assessment decisions using criteria: Corrected third bullet point under information and support in 70.

4 Reaching assessment decisions Update dealing with late completion of assignments 70. Continuing quality assurance and standards verification: Updated 3rd paragraph with information about our assignment 77. checking service Access to qualifications for students with disabilities or specific needs: Updated guidance on sign language 81. Unit 19: Research Project Update LO2 and LO3 209-214. Appendix 5: Transferable skills mapping Updated table 440-442. 6 Assessment Corrected EE and Pearson-set sampling Pearson-set Assignment 64. briefs If you need further information on these changes or what they mean, contact us via our website at: Contents 1 Introduction 1.

5 The Student Voice 1. Why choose Pearson BTEC Higher Nationals? 1. HN Global 2. Qualification Titles 2. Qualification codes 3. Awarding institution 3. Key features 3. Collaborative development 4. Professional Body consultation and approval 5. 2 Programming purpose and objectives 6. Purpose of the BTEC Higher Nationals in International Travel and Tourism Management 6. Objectives of the BTEC Higher Nationals in International Travel and Tourism Management 6. Aims of the Level 4 Higher National Certificate in International Travel and Tourism Management 8.

6 Aims of the Level 5 Higher National Diploma in International Travel and Tourism Management 9. What could these qualifications lead to? 9. Use of Maths and English within the curriculum 12. How Pearson BTEC Higher Nationals in International Travel and Tourism provide both transferable employability skills and academic study skills 12. 3 Planning your programme 14. Delivering the Higher Nationals in International Travel and Tourism Management 14. Entry requirements and admissions 14. Access to study 17. Student registration and entry 17.

7 Access to assessments 17. Administrative arrangements for internal assessment 18. Dealing with malpractice in assessment 19. 4 Programme structure 22. Units, credits, Total Qualification Time (TQT) and Guided Learning (GL) 22. Programme structures 23. Pearson-set Assignments 48. Unit descriptor example 49. 5 Teaching and learning 53. Delivering quality and depth 53. Engaging with employers 55. Engaging with students 55. Planning and structuring a programme 56. Sequencing units 56. Condensed and expanded delivery 57. Drawing on a wide range of delivery techniques 59.

8 Assessment considerations 61. Formative assessment 61. Summative assessment 61. Assessment feedback 62. Designing valid and reliable assessments 62. 6 Assessment 64. Principles of internal assessment 65. Setting effective assessments 67. Making valid assessment decisions 69. Planning and record keeping 72. Calculation of the final qualification grade 72. 7 Quality Assurance 75. The approval process 75. Monitoring of internal Centre systems 76. Independent assessment review 76. Annual Programme Monitoring Report (APMR) 76. Annual student survey 76.

9 Centre and qualification approval 77. Continuing Quality Assurance and standards verification 77. 8 Recognition of Prior Learning and attainment 79. 9 Equality and diversity 80. 10 Higher Nationals International Travel and Tourism Management Units 82. Unit 1: The Contemporary Travel and Tourism Industry 83. Unit 2: Managing the Customer Experience 90. Unit 3: Professional Identity and Practice 97. Unit 4: The Travel and Tourism Business Toolkit 104. Unit 5: Leadership and Management for Service Industries 111. Unit 6: Managing Aviation Services 118.

10 Unit 7: Managing Conference and Events 125. Unit 8: Visitor Attraction Management 133. Unit 9: Online Travel Management 140. Unit 10: Tour Operations Management 148. Unit 11: Corporate Travel Management 155. Unit 12: Passenger Transport Services 163. Unit 13: Global Tourism Destinations 170. Unit 14: Work Experience 176. Unit 15: Management Accounting 182. Unit 16: Marketing Essentials for Travel and Tourism 188. Unit 17: Human Resource Management 194. Unit 18: Entrepreneurship and Small Business Management 202. Unit 19: Research Project 209.