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Home Health Core Orientation Checklist - …

home Health core Orientation Checklist Employee Name: Title: Date of Hire: Location: Up-Line Manager: Completed Topic/Task Description Reference/Resource (Date & Initials). Welcome Aboard! Branch Discussion Points Kindred Healthcare-Our - Meet and Greet Organization - Office Tour (including fire exits) Rippled Lives Kindred at - Emergency Preparedness home ' video. KAH Mission Goals and Values Office Mgr Housekeeping Branch Discussion Points Employee Orientation Parking Checklist Office Hours Office Mgr Take Picture for ID Badge Verify Computer Access New Hire Welcome Virtual New hires are auto-enrolled in this Kindred at home Learning Course virtual course, but MUST register for a session to be marked as having attended. Review of Employee Branch Discussion Points Employee Handbook: home Handbook and Office Lunch and Breaks Care and Hospice Employee Logistics Expectation of Hours of Handbook Availability See your Up-Line Manager PTO Request Process for the PTO form.

- Your first check will be mailed to your home. You will need to complete the information on your Direct Deposit Form. Be sure to provide a voided check.

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Transcription of Home Health Core Orientation Checklist - …

1 home Health core Orientation Checklist Employee Name: Title: Date of Hire: Location: Up-Line Manager: Completed Topic/Task Description Reference/Resource (Date & Initials). Welcome Aboard! Branch Discussion Points Kindred Healthcare-Our - Meet and Greet Organization - Office Tour (including fire exits) Rippled Lives Kindred at - Emergency Preparedness home ' video. KAH Mission Goals and Values Office Mgr Housekeeping Branch Discussion Points Employee Orientation Parking Checklist Office Hours Office Mgr Take Picture for ID Badge Verify Computer Access New Hire Welcome Virtual New hires are auto-enrolled in this Kindred at home Learning Course virtual course, but MUST register for a session to be marked as having attended. Review of Employee Branch Discussion Points Employee Handbook: home Handbook and Office Lunch and Breaks Care and Hospice Employee Logistics Expectation of Hours of Handbook Availability See your Up-Line Manager PTO Request Process for the PTO form.

2 Benefits Overview You will need your 8 digit personnel Kindred HUB: number referenced on the Employee Help Understanding Orientation Checklist and your birth Benefits (HUB), Enrollment, date. Questions, etc. Must enroll in benefits within 31 o Payroll Overview Discussion Points: Employee Handbook Non-Visit Activity Paperless Pay Non-exempt guidelines for Email: Payroll working after hours Phone: Productivity requirements for Email: HR Help (non- PTO for per visit clinicians benefits related HR. questions) Phone: Legacy Gentiva Employees IS Help Desk: Employee Self-Service Portal Legacy Kindred at home Employees Phone: Office Mgr /Up-Line Manager KAH home Health Page 1 of 7 January 2017. Completed Topic/Task Description Reference/Resource (Date & Initials).

3 Review and Completion Branch Discussion Points: Hope Fund of HR Paperwork - Complete any remaining HR Office Mgr paperwork - Your first check will be mailed to your home . You will need to complete the information on your Direct Deposit Form. Be sure to provide a voided check. If you do not have a checking account, visit your bank to obtain the routing information. - New hire paperwork should have been entered into SAP. and will be kept in the branch in the employee file - The Hope Fund assists employees affected by traumatic family events or natural events. - The Touchstone program awards Touchstone coins to the employee who displays superior work ethics, commitment, care and compassion. Sign Job Sign two copies of the job description Office Mgr Description - one for employee to keep and one for employee's personnel file Job Descriptions are provided by the location Review of Travel & Travel Policy/Concur Legacy Gentiva Expense Reimbursement Clinical staff - you won't be signed up Employees: Gentivanet >.

4 Policy for Concur until the first time you need Travel to use it This is employee mileage only - it Legacy Kindred at home does not include patient mileage Employees: Knect > Global >Travel Policies and Procedures Every company has different policies Legacy Kindred: Knect >. and procedures. Kindred at home > Policies Kindred has two types of policies - and Procedures division-level (Kindred at home ) and Legacy Gentiva: Gentivanet enterprise-level (Kindred Health Care). > Departments > Policy Administration > Policies Policy Management System: Policy & Procedures > Hospice Manager ensures all company policies Knect>Global>Policy &. are store in a supported, centralized, Procedures>Policy&Procedure and easy to access location. All newly s>PolicyManager and created Enterprise policies, are available in Policy Manager.

5 Net Up-Line Manager KAH home Health Page 2 of 7 January 2017. Completed Topic/Task Description Reference/Resource (Date & Initials). Branch Overview Branch Discussion Points KAH Team Members Branch phone list Office Mgr/BD/MCP. Branch Org Charts Regional Org Chart/Contact List Communicating Patient Email is a convenient way to Document Information Through Email communicate with colleagues and Up line Manager partners, both inside and outside Kindred. You are responsible for protecting patient information and keeping it from being compromised. Scope of Branch Discussion Points Services Clinical Services Clinical Leadership (MCP, BD). Specialty programs Office Manager Area serviced Customer Service The Kindred Contact Center: Shaping Documents the Future of Care for an Aging America Up-Line Manager presentation describes the role Kindred plays in the continuum of care for the aging American population.

6 The Service Essential presentation covers key components of customer service which includes, but is not limited to, how to make a good first impression, proper communication, and how to wow' any new referral. IT Policies and Sign EMR Device Acknowledgment Office Manager Other Assigned Form Standard Kindred at home Equipment Two ways to leave a message for On Support Hours: call: Monday Friday 7:30am Non-Emergency voicemails will to 7:00pm EST. be returned the next business IT Phone Numbers day. Email: IS/IT Help Desk Emergency voicemails will be Kindred : returned within approximately 15 1-800-836-0376. minutes by an on call analyst. Gentiva: Kalliope: 1-800-944-4357. This self-service knowledge base Meet Kalliope Video Series system provides the employee the Meet Kalliope.

7 Opportunity to research and Knowledge Base and resolve a number of IT-related Security Requests issues without submitting a Meet Kalliope: request or calling the Help Desk. Submitting a Request Meet Kalliope: Chat KindredLink Each employee will complete training Kindred at home Learning modules - one discipline specific and Up-Line Manager one focused on the use of device. E-Learning (Courses are available through Kindred at home Learning). KAH home Health Page 3 of 7 January 2017. Completed Topic/Task Description Reference/Resource (Date & Initials). CAHPS home Health This is a home Health Survey Tool that Manager of Clinical Practice Care CAHPS Survey is sent to the patients that is designed /Branch Director to measure the experience of people receiving home Health care.

8 The results of this survey are publically reported on Review a copy of the survey with MCP/BD. Learning and Professional Kindred at home Learning (KAHL) Kindred at home Development ( ) contains Learning>Welcome to Kindred learning materials, including, but not at home Learning limited to Orientation resources, - Kindred at home Learning courses, job aids, resources, etc. Tour Resources are available on how to use - KAHL Learner Tips Kindred at home Learning. - KAHL Supervisor Tips Some of the items you will learn are: how to change your password, how to How to Download PDFs self-enroll for a course, how to start a from Kindred at home course and how to print a certificate. Learning to Your iPad This is where you will find your Orientation curriculum.

9 If you believe you should take a particular course and it is not showing on your required trainings or if you see training you do not believe you need to complete, please contact your supervisor for assistance. The following definitions will help you understand the types of resources available in Kindred at home Learning. E-LEARNING: Online courses that do not require face-to-face sessions or on-site activity for completion. VIRTUAL: Courses offered via web- based technologies to extend classroom lectures and other activities to students at remote sites in real time. IN PERSON: Instruction that is delivered on-site in a classroom setting. SELF-PACED: Courses and materials designed to allow students to complete on their own. All courses beginning with the prefix REL were developed by Relias (vendor).

10 All other courses beginning with the following prefixes were custom-built KAH home Health Page 4 of 7 January 2017. Completed Topic/Task Description Reference/Resource (Date & Initials). for Kindred at home employees. Courses are classified by course content: REL RELIAS. CC CORPORATE COMPLIANCE. CIA CORPORATE INTEGRITY. CLN CLINICAL. HOO HOSPICE OPERATIONS. HOS HOSPICE CLINICAL. HR HUMAN RESOURCES. IT INFORMATION TECHNOLOGY. PI PERFORMANCE IMPROVEMENT. REG REGULATORY. SLS SALES. UTY UNITY. Kindred Enterprise All Kindred employees participate in E-Learning: Required Training HIPAA training. This training should CC0051 CBT Privacy in (Learners will be auto- occur within the first 30 days of hire. the Workplace enrolled into these All employees should participate in CC0049 ACK Texas courses): one 30-minute HIPAA training, called Medical Records HIPAA "Privacy in the Workplace".


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