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HOTEL INSPECTION CHECKLIST - National Center …

HOTEL INSPECTION CHECKLIST . HOTEL : Address: City/State/Zip: Phone: Fax: Web Site: HOTEL Contact: Email: HOTEL . Check-In time?_____ Check-Out time?_____. What is the policy for late check-out?_____. _____. Room guarantee policy?_____. Room cancellation policy?_____. Extended rate (night before)?_____ (night after)? _____. If the HOTEL is sold out, what arrangements are made for confirmed HOTEL guest? _____. _____. Is luggage storage available for early arrivals and late departures? Yes _____. No _____ Cost _____. TRANSPORTATION. What is the closest airport?_____. How many miles from airport to HOTEL ?

Page 1 of 4 HOTEL INSPECTION CHECKLIST Hotel: Address: City/State/Zip: Phone: Fax: Web Site: Hotel Contact: Email: HOTEL Check-In time?_____

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Transcription of HOTEL INSPECTION CHECKLIST - National Center …

1 HOTEL INSPECTION CHECKLIST . HOTEL : Address: City/State/Zip: Phone: Fax: Web Site: HOTEL Contact: Email: HOTEL . Check-In time?_____ Check-Out time?_____. What is the policy for late check-out?_____. _____. Room guarantee policy?_____. Room cancellation policy?_____. Extended rate (night before)?_____ (night after)? _____. If the HOTEL is sold out, what arrangements are made for confirmed HOTEL guest? _____. _____. Is luggage storage available for early arrivals and late departures? Yes _____. No _____ Cost _____. TRANSPORTATION. What is the closest airport?_____. How many miles from airport to HOTEL ?

2 _____. Travel time to HOTEL ? (rush hour) _____ (non-rush hour)_____. Does the HOTEL offer complimentary shuttle service to and from the airport? Yes No Estimated taxi fare to HOTEL from airport: _____. Estimated shuttle fare to the HOTEL from airport: _____. Does the HOTEL offer self-service parking? _____ Valet parking? _____. What are the rates: self-service parking? _____ Valet parking? _____. What are the In/Out privileges?_____. Closet LS/Metro? _____ EL/Subway? _____. Other:_____. Page 1 of 4. ACCOMMODATIONS. HOTEL occupancy tax? _____ City tax? _____ Other? _____. Number of handicap accessible rooms: ___ Smoking:____ Non-Smoking: ____.

3 Number of regular non-smoking rooms:_____ Specific floors available?_____. In-room HOTEL amenities (check all that apply): refrigerator/mini-bar irons/ironing board hair dryer PC dataport complimentary newspaper voice mail coffee maker/coffee dry cleaning/laundry other, specify: _____. HOTEL SERVICES. Does the HOTEL have a business Center ?_____ Hours of Operation:_____. Does the HOTEL offer room service? _____ Hours of Operation:_____. What recreational facilities are available to HOTEL guest? (check all that apply): swimming pool fitness Center jogging path Cost for guest to use recreational facilities?

4 _____. Does the HOTEL have a Concierge? _____ Hours of Operation: _____. Are there shops located on-site? _____. How many restaurants are on-site? _____. Hours of operation: (breakfast)_____ (lunch)_____ (dinner)_____. Other:_____. FACILITIES AND DESIGN. When was the property built? _____ When was the last renovation? _____. Will there be any renovation projects durning our stay? _____. (month and dates)_____. If so what type:_____. Is the HOTEL equipped with fire sprinklers?_____ Fire alarm system (ADA. compliant)? _____ Fire exists are clearly displayed?_____. Last Fire INSPECTION : _____ Results:_____.

5 Is there more than one guest registration area for HOTEL check-in/check-out?____. If so, where? _____. Is smoking permitted in public areas? _____. Where are restrooms located? _____. Are all public areas handicap accessible? _____ If not, what alternatives are offered? _____. Are there vending machines/ice machines? _____ If so, where are they located:_____. Can you hang meeting banners or signs in public areas?_____. If so, in what manner?_____. Other:_____. Page 2 of 4. MEETING ROOMS. **Request a diagram of all meeting spaces in the HOTEL . This diagram should include square footage, room dimensions, ceiling height and maximum capacity for various meeting room set-ups.

6 After identifying the most suitable meeting space, ask the following questions for each room that you will be using: Is there individual temperature controls in the meeting room? Yes No If so, where are they located? _____. Is there an extra charge for re-setting the room if set-up is changed? Yes No If so, what is the cost? _____. What items are complimentary (included in meeting room set-up)? (check all that apply). whiteboard/markers notepads for participants pens/pencils in-room water station flip charts/markers speaker's podium Is there a charge for bringing your own supplies? _____.

7 Does the HOTEL provide complimentary meeting signage? _____. If so, where? _____. Are the meeting rooms carpeted? _____. Do the meeting rooms have pillars? _____. Do the meeting rooms have natural lighting? _____. Is there a extra charge for audio-visual equipment? _____. Is there a charge for bringing your own audio-visual equipment? Yes No If so, what is the charge? _____. Request menus and pricing. Other: _____. OTHER CONSIDERATIONS. What is the complimentary room policy? _____. _____. What type of security does your HOTEL offer? _____. Is there free transportation to local attractions?

8 Yes No If yes, what are the parameters? _____. Are there any service charges, gratuities or sales taxes that have not been included in the prices? Yes No If so, what are they? _____. Are there insurance requirements? Yes No If so, what are they? _____. What is the meeting cancellation policy? _____. Do you participate in any benefit membership programs? Yes No If so, what are they? _____. Is there a minimum requirement for catering functions? _____. Property location: suburban airport downtown resort Parking fees? Yes No If so, what are they?_____. Request copies of brochures of the HOTEL .

9 Page 3 of 4. REFERENCES. Please provide names of two clients who have held meetings at your HOTEL in the last six months: _____ _____ _____. Contact Name/Phone Number Company Name Meeting Dates _____ _____ _____. Contact Name/Phone Number Company Name Meeting Dates COMMENTS. _____. _____. _____. _____. _____. _____. Produced and Distributed by: Page 4 of 4.


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