HOW TO ACTIVATE YOUR CARD - RI DLT

1 HOW TO ACTIVATE your card . Before you can use your card , you must call chase customer Service at 1-866-847-8586 to ACTIVATE it and select a 4-digit Personal Identification Number (PIN). CALL CUSTOMER SERVICE SELECT A PIN SIGN THE BACK. Creative Designation: Call the Customer Service Choose the main menu item Be sure to sign the back None phone number on the back for PIN Selection of your card of your card Enter a 4-digit number that You will not be able to Last Save Date: 6-19-2012 4:32 PM. in Enter the requested security is easy for you to remember use your card at merchant User Name: Essig, Lisa E. information and follow the but hard for others to guess locations if you do not sign Station Name: WWIL124133. instructions the back Job Info This guide provides information about your Rhode Island Department of Labor and Segment: Fulfillment Training Electronic Payment card . Campaign: RI UI. Cell: None For easy access to your balance, WR #: 110121.

2 Transaction history and other information, visit Partner: TSS. BRC11746 PremiumID: None RPC: None Creative HOW TO USE your card Format ID: CF30225. Once you have called Customer Service to ACTIVATE your card , you can use it to get cash and make purchases. Component BRC-S27007. Spec ID: GETTING CASH BACK USING your card online GETTING CASH AT A BANK. MAKING PURCHASES GETTING CASH AT AN ATM Campaign WITH A PURCHASE None Date: Select Credit on the Select Debit on the Pay your cellphone and other Insert your card and enter Visit any Visa bank or credit merchant's terminal and merchant's terminal and bills online with your card your 4-digit PIN union; you do not need to Document Size: sign the receipt enter your 4-digit PIN Make online purchases Select Withdraw from have an account at that bank Trim Width: in You do not need to enter Select Cash Back and with your card at merchant Checking Ask the teller for a cash Trim Height: 14 in your 4-digit PIN enter the amount of cash websites Enter the amount of cash advance from your card Fold Position: in, in, in in you want and the amount Folded Size: in x in Enter your card number, you want.

3 Most ATMs give expiration date and security only $20 bills ($20, $40, Get cash up to the balance Fonts & Images code (from the back of $100, etc.) available on your card Fonts: your card ) Times New Roman MT (Bold Condensed), Berthold Akzidenz Grotesk (Bold, Light, Regular, Medium, Italic, Bold Italic), Arial (Bold). + Images: ( ). HOW TO CHECK your BALANCE FREQUENTLY ASKED Before using your card , it's important to know how much money is on your card . You must have enough money to pay for your transaction plus any fees. QUESTIONS What is the difference between a transaction fee online ACCOUNT ALERTS BY PHONE and an ATM surcharge? (CMYK; 412 ppi, -412 ppi; , An ATM surcharge is a fee charged by the ATM owner and ). Check your balance and get Automatic alerts will let you Call the Customer Service the amount varies by owner. There is no surcharge at any all of your account information know when a deposit has phone number on the chase ATM in the chase may charge a transaction fee online for FREE at been made and your new back of your card for ATM withdrawals.

4 Please see the Fees for Using Inks: available balance You will hear your balance your card . Cyan in Login with a user name Visit after you have entered Magenta Are there any other fees for using your card ? Yellow and password your security information Black or call Customer Service to You can be charged other fees for using your card or FPO Tech Notes sign-up for FREE Automatic managing your account. Please refer to the letter your Account Alerts via text, email card was attached to for details. or voice message Notes: What if I enter the wrong PIN or forget my PIN? PID#: 99999938. Do not try to guess your PIN. For your security, your card may be locked after three incorrect PIN entries. If you forget your PIN, call chase Customer Service to select a new one. What should I do if I lose or damage my card ? If your card is lost, stolen or damaged, call chase Customer Service right away to protect your money and request a HOW TO PAY BILLS WITH your card new card .

5 There are several ways you can pay your cell phone, utilities and other bills with your card . BY PHONE online COMPANY WEBSITE online MY ACCOUNT SAFETY TIPS. At ATMs, be alert for lights not working, anyone loitering Call the company you are Visit the website of the Visit paying and ask to pay your company you are paying nearby or shadowed areas where someone might hide;. to enroll in online bill Pay and consider coming back later if you notice anything or bill with your card and pay your bill with set-up your list of companies your card anybody suspicious. You will be asked to provide to pay your card number, expiration Enter your card number, Schedule payments with just Avoid scams chase will never contact you via e-mail in date and the 3-digit security expiration date and the a few clicks or text message for personal information about your code (from the back of 3-digit security code (from account (PIN, social security number, etc.)))

6 If you ever get your card ) the back of your card ) a message asking for this information, do not reply. 1-866-847-8586. 2012 JPMorgan chase & Co. All rights reserved. JPMorgan chase Bank, Member FDIC. 1 6/19/12 4:32 PM. C MO ACTIVAR SU TARJETA. Antes de que usted puede utilizar su tarjeta, usted debe llamar a Servicio al Cliente de chase al 1-866-847-8586 para activarla y seleccione un N mero de Identificatio Personal de 4 - d gitos(PIN). LLAME A SERVICIO AL CLIENTE SELECCIONE UN PIN FIRME EL REVERSO. Creative Designation: Simplemente llame al Elija la opci n del men Aseg rese de firmar el None n mero de tel fono de principal para Seleccionar reverso de su tarjeta Servicio al Cliente indicado el PIN No podr utilizar su tarjeta Last Save Date: 6-19-2012 4:32 PM. en el reverso de su tarjeta in Ingrese un n mero de 4 en establecimientos User Name: Essig, Lisa E. Ingrese la informaci n de d gitos que sea f cil para Station Name: WWIL124133.

7 Comerciales si no firmar seguridad requerida y siga usted recordar pero dif cil el reverso Job Info Esta gu a proporciona informaci n sobre el uso las instrucciones para otros de adivinar de su Rhode Island Department of Labor and Segment: Fulfillment Training Electronic Payment card . Campaign: RI UI. Cell: None Para obtener f cil acceso a su saldo, historial WR #: 110121. de transacciones y otra informaci n, visite Partner: TSS. BRC11746. PremiumID: None RPC: None Creative C MO USAR SU TARJETA Format ID: CF30225. Una vez que ha llamado al Servicio de Atenci n al Cliente para activar su tarjeta, puede utilizarla para obtener efectivo y hacer compras. Component BRC-S27007. USO DE SU TARJETA OBTENGA DEVOLUCI N DE EFECTIVO OBTENGA DEVOLUCI N DE Spec ID: HACER COMPRAS EFECTIVO CON UNA COMPRA POR INTERNET DE UN CAJERO AUTOM TICO ATM EFECTIVO EN UN BANCO Campaign None Date: Seleccione Credit Seleccione Debit Pague su tel fono celular y Introduzca su tarjeta e Visita cualquier banco Visa o (cr dito) en el terminal (d bito) en el terminal del otras cuentas por Internet ingrese su PIN de 4 d gitos cooperativa de cr dito.

8 Usted del comerciante y firme el comerciante e ingrese su con su tarjeta Seleccione Withdraw no tiene que tener una cuenta Document Size: recibo PIN de 4 d gitos Haga compras por Internet (retiro) de Checking en ese banco Trim Width: in Trim Height: 14 in Usted no debe ingresar su Seleccione Cash Back con su tarjeta en los sitios (cuenta de cheques) P dale al cajero un adelanto Fold Position: in, in, in PIN de 4 d gitos (devoluci n de efectivo) Web del comerciante de efectivo de su tarjeta y in Ingrese la cantidad de Folded Size: in x in e ingrese la cantidad de Ingrese su n mero de tarjeta, dinero efectivo que desea; d gale la cantidad efectivo deseada la fecha de vencimiento y la mayor a de los cajeros Fonts & Images Obtenga efectivo por un el c digo de seguridad (del autom ticos ATM entregan m ximo de hasta el saldo Fonts: reverso de su tarjeta) s lo billetes de $20 ($20, disponible en su tarjeta Times New Roman MT (Bold Condensed), $40, $100, etc.)

9 Berthold Akzidenz Grotesk (Regular, Medium, Bold, Light, Italic, Bold Italic), Arial (Bold). Images: + ( ). C MO VERIFICAR SU SALDO PREGUNTAS FRECUENTES Antes de utilizar su tarjeta, es importante saber cu nto dinero tiene su tarjeta. Debe tener el Cu l es la diferencia entre un cargo por transacci n y un dinero suficiente para pagar por la transacci n, m s cualquier cargo. recargo de cajero autom tico ATM? Un recargo por uso del cajero autom tico ATM es un cargo POR INTERNET ALERTAS DE CUENTA POR TEL FONO cobrado por el propietario del cajero autom tico ATM y la (CMYK; 412 ppi, -412 ppi; , cantidad var a seg n el propietario. No hay recargo en cualquier ). Verifique su saldo y obtenga Las alertas autom ticas le Simplemente llame al cajero autom tico ATM de chase en los EE. UU. chase puede toda su informaci n de cuenta permitir n saber cu ndo se ha n mero de tel fono cobrar un cargo por transacci n para retiros en cajeros por Internet GRATIS en realizado un dep sito y cu l es de Servicio al Cliente autom ticos ATM.

10 Vea los Cargos por Utilizar su Tarjeta. Inks: su nuevo saldo disponible indicado en el reverso Cyan de su tarjeta Hay alg n otro cargo por usar la tarjeta? in Ingrese con un nombre de Visite Magenta Se le puede cobrar otros cargos por usar la tarjeta o administrar usuario y contrase a Escuchar su saldo Yellow o llame a Servicio al Cliente despu s de haber su cuenta. Por favor consulte la carta a la cual se adjunta su Black para inscribirse GRATIS en ingresado su informaci n tarjeta para m s detalles. FPO Tech Notes Alertas Autom ticas de Cuenta de seguridad Qu sucede si ingreso el PIN incorrecto o si olvido mi PIN? a trav s de texto, correo No trate de adivinar su PIN. Para su seguridad, su tarjeta se electr nico o mensaje de voz Notes: puede bloquear despu s de ingresar el PIN incorrecto tres PID#: 99999938. veces. Si olvida su PIN, llame al Servicio al Cliente de chase para seleccionar uno nuevo. Qu debo hacer si pierdo o da o mi tarjeta?