1 How to Setup Hik-Connect P2P Sevivce P2P Peer to Peer is a communication protocol used between electronic devices where either device can initiate the communication path. P2P does NOT require users to forward the HTTP, server and RTSP ports Hik-Connect P2P service, requires the NVR or DVR network settings to be configured with a correct IP address, subnet mask, default gateway and DNS server. NOTE: Please see the quick start guide on how to set the NVR or DVR network settings. How to Setup Hik-Connect P2P Service Using the console of the NVR or DVR, select System Configuration from the Main Menu. The system configuration menu is where to set the date and time, configure the network setting, change port numbers, enable Hik-Connect P2P service, Setup email, users accounts and more. How to Setup Hik-Connect P2P Service Select the Network Menu from the left, click on the Platform Access tab along the top.
2 1 2 How to Setup Hik-Connect P2P Sevivce Enable the Hik-Connect P2P Service by placing a check in the Enable checkbox.. If the address listed is not , check the Custom checkbox to manually change the address to 3 4 How to Setup Hik-Connect P2P Sevivce Click the Apply Button in lower right corner.  With the correct network settings, the Status will change to Online. 5 6 How to Setup Hik-Connect P2P Sevivce You will use the Verification Code to register the NVR or DVR to your Hik-Connect account using the ivms4500 mobile app. The QR Code can also be used with the ivms4500 mobile app to add the NVR or DVR to the mobile device. 7 8 Troubleshooting Hik-Connect P2P Sevivce The NVR or DVR may require a public DNS server. Searching the internet for public DNS servers will be the best way to find one. For example, these addresses are public DNS servers: or or When using the Hik-Connect P2P service on the ivms4500 app, the Cloud P2P option must be used.
3 Hik-Connect P2P service requires an account. You can create an account using the ivms4500 mobile phone app. Note: Please refer to the ivms4500 user s manual for how to add device to the phone. a hik -onnect how to basic training guide is also available for reference. If you are still having issues, please contact the Hikvision USA, Technical Support team.