HP EliteBook 8440p Notebook PC and HP EliteBook …

1 HP EliteBook 8440p Notebook PC and HP EliteBook 8440w Mobile Workstation Maintenance and Service Guide Document Part Number: 592258-002. March 2011. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures. Copyright 2010, 2011 Hewlett-Packard Development Company, Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the and other countries. Java is a trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.

2 The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: March 2011. First Edition: January 2010. Document Part Number: 592258-002. Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.

3 The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). 1. Contents 1 Product description 2 External component identification Identifying hardware .. 2 1. Top components .. 2 2. Display components .. 2 2. Wireless antennas (select models only) .. 2 3. Buttons, switches, and fingerprint reader .. 2 4. Keys .. 2 6. Pointing devices .. 2 7. Lights .. 2 8. Front components.. 2 10. Rear components .. 2 11. Right-side components.. 2 12. Left-side components .. 2 12. Bottom components .. 2 13. 3 Illustrated parts catalog Serial number location .. 3 1. Computer major components .. 3 2. Display assembly subcomponents .. 3 8. Cable kit .. 3 10. Plastics kit .. 3 11. Mass storage devices .. 3 12. Miscellaneous parts .. 3 13. Sequential part number listing.

4 3 14. 4 Removal and replacement procedures Preliminary replacement requirements .. 4 1. Tools required .. 4 1. Service considerations.. 4 1. Grounding guidelines .. 4 2. Component replacement procedures .. 4 5. Service tag.. 4 5. Computer feet .. 4 6. Battery.. 4 7. SIM .. 4 8. Hard drive .. 4 9. WLAN module .. 4 11. WWAN module .. 4 14. Memory module .. 4 16. Maintenance and Service Guide iv Optical drive .. 4 20. Keyboard and switch cover.. 4 22. Power button board .. 4 26. Display assembly .. 4 27. Fan and heat sink.. 4 35. RTC battery.. 4 39. Processor .. 4 40. Top cover .. 4 42. Audio/ExpressCard board .. 4 44. Speakers .. 4 45. Bluetooth module and cable .. 4 46. Modem module .. 4 49. System board.. 4 50. Modem module cable .. 4 52. 5 Computer Setup Computer Setup in Windows 7 .. 5 1. Starting Computer Setup.. 5 1. Using Computer Setup .. 5 1. Computer Setup menus.

5 5 2. Computer Setup in Windows Vista .. 5 8. Starting Computer Setup.. 5 8. Using Computer Setup .. 5 8. Computer Setup menus .. 5 9. Computer Setup in Windows XP .. 5 14. Starting Computer Setup.. 5 14. Using Computer Setup .. 5 14. Computer Setup menus .. 5 15. 6 Specifications Computer specifications.. 6 1. SVA eDP display specifications .. 6 2. Hard drive specifications .. 6 3. Solid state drive specifications.. 6 4. Blu-ray R/RE DVD RW SuperMulti Drive specifications .. 6 5. Blu-ray ROM with LightScribe DVD RW SuperMulti DL Drive specifications .. 6 6. DVD RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe .. 6 7. DVD-ROM Drive specifications .. 6 8. System resource specifications .. 6 9. 7 Backup and recovery Backup and recovery in Windows 7 .. 7 1. Overview.. 7 1. Backing up your information .. 7 1. Performing a recovery.. 7 2. Backup and recovery in Windows Vista.

6 7 5. Overview.. 7 5. Backing up your information .. 7 5. Performing a recovery.. 7 6. Backup and recovery in Windows XP .. 7 9. Maintenance and Service Guide v Overview.. 7 9. Backing up your information .. 7 9. Performing a recovery.. 7 10. 8 Connector pin assignments Audio-out (headphone) .. 8 1. Audio-in (microphone).. 8 1. 1394a .. 8 2. External monitor.. 8 2. DisplayPort.. 8 3. RJ-11 (modem).. 8 4. RJ-45 (network) .. 8 4. Universal Serial Bus.. 8 5. eSATA/USB.. 8 6. 9 Power cord set requirements Requirements for all countries and regions .. 9 1. Requirements for specific countries and regions .. 9 2. 10 Recycling Battery .. 10 1. Display .. 10 1. Index Maintenance and Service Guide vi vii Maintenance and Service Guide 1. Product description HP EliteBook HP EliteBook HP EliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Product Name HP EliteBook 8440p Notebook PC 3 3.

7 HP EliteBook 8440w Mobile Workstation 3. Processors Intel Core i5 dual-core processors: i5-520M, processor (Turbo up to 3 3 3. GHz), 3-MB L3 cache, 4 threads (35W). i5-540M, processor (Turbo up to 3 3 3. GHz), 3-MB L3 cache, 4 threads (35W). Intel Core i7 dual-core processors: i7-620M, processor (Turbo up to 3 3 3. ), 4-MB L3 cache, 4 threads (35W). Intel Core i7 quad-core, processors: i7-720QM, processor (Turbo up to 3 3. GHz), i7-820QM, processor (Turbo up to 3. GHz), 8-MB L3 cache, 8 threads (45W). Chipset Intel PCH QM57 - Enhanced 3 3 3. Graphics Intel Unified Memory Architecture (UMA) 3. graphics subsystem integrated with shared system memory (dynamically allocated; Intel Graphics Media Accelerator HD). Nvidia N10M-NS discrete graphics card with 3. 512 MB of GDDR3 800 MHz graphics subsystem memory Nvidia N10M-GLM NS discrete graphics card with 3. 512 MB GDDR3 800 MHz (64 MB x 16 x 4).

8 Graphics subsystem memory Panel All display assemblies include three wireless local 3 3 3. area network (WLAN) antennas and two wide-area network antennas (WWAN). 16:9 HD (1366 x 768) AntiGlare LED 3 3 3. display 16:9 HD (1366 x 768) AntiGlare LED 3 3 3. display with webcam 16:9 HD+ (1600 x 900) AntiGlare LED 3 3 3. display (Continued). Maintenance and Service Guide 1 1. Product description HP EliteBook HP EliteBook HP EliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation 16:9 HD+ (1600 x 900) AntiGlare LED 3 3 3. display with webcam Support privacy filter 3 3 3. Memory Two customer-accessible/upgradable memory 3 3 3. module slots Supports dual-channel memory 3 3 3. DDR3 PC3-10600 1333-MHz memory Supports the following configurations: 3 3 3. 8192-MB total system memory (4096 x 2). 4096-MB total system memory (4096 x 1).

9 4096-MB total system memory (2048 x 2)*. 3072-MB total system memory (2048 + 1024)*. 2048-MB total system memory (2048 x 1)*. 2048-MB total system memory (1024 x 2)*. 1024-MB total system memory (1024 x 1)*. *Brazil 1333-MHz memory configuration Hard drives Supports , ( ) hard drives 3 3 3. Customer-accessible 3 3 3. Serial ATA 3 3 3. Supports the following drives: 3 3 3. 500 GB, 7200 rpm 320 GB, 7200 rpm 250 GB, 7200 rpm Supports the following solid-state drives: 3 3 3. 256 GB. 160 GB. HP 3D DriveGuard 3 3 3. RAID 0/1 Support 3 3 3. Optical drives Fixed (removal of 1 screw required) 3 3 3. Customer-accessible 3 3 3. Serial ATA 3 3 3. ( ) drive tray 3 3 3. Supports the following drives: 3 3 3. Blu-ray R/RE DVD RW SuperMulti Drive Blu-ray ROM with LightScribe DVD RW. SuperMulti DL Drive DVD RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD-ROM Drive (Continued).

10 1 2 Maintenance and Service Guide Product description HP EliteBook HP EliteBook HP EliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Upgrade drive bay , ( ) HDDs 3 3 3. 500 GB 7200 rpm 3 3 3. Supports "No Drive" option 3 3 3. Diskette drive Supports external USB diskette drive only 3 3 3. Microphone Integrated dual-array microphone 3 3 3. Audio HD audio 3 3 3. Two stereo speakers 3 3 3. Webcam Integrated webcam 3 3 3. Modem High-speed 56k modem 3 3 3. Modem cable not included 3 3 3. Support for No-Modem option in the Asia Pacific, 3 3 3. Japan, and Latin America regions Ethernet Intel 10/100/1000 network interface card (NIC) with 3 3 3. iAMT. S3/S4/S5 wake on LAN 3 3 3. NIC power down technology 3 3 3. Ethernet cable not included 3 3 3. Wireless Integrated wireless local-area network (WLAN). options by way of WLAN module: Three WLAN antennas built into display assembly 3 3 3.