HP Pavilion 15 Notebook PC HP Pavilion TouchSmart 15 ...

1 HP Pavilion 15 Notebook PCHP Pavilion TouchSmart 15 Notebook PCMaintenance and Service Guide Copyright 2013, 2014 Hewlett-PackardDevelopment Company, is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under license. Intel, Core, andPentium are registered trademarks ofIntel Corporation. Microsoft, and Windowsare registered trademarks of MicrosoftCorporation. AMD is a trademark ofAdvanced Micro Devices, information contained herein is subjectto change without notice. The onlywarranties for HP products and services areset forth in the express warranty statementsaccompanying such products and herein should be construed asconstituting an additional warranty. HP shallnot be liable for technical or editorial errorsor omissions contained Edition: August 2014 First Edition: July 2013 Document part Number: 730444-002 Important Notice about Customer Self-Repair PartsCAUTION:Your computer includes Customer Self-Repair parts and parts that should only beaccessed by an authorized service provider.

2 See Chapter 5, "Removal and replacement procedures forCustomer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal andreplacement procedures for Authorized Service Provider only parts," can damage the computer or voidyour Important Notice about Customer Self-Repair PartsSafety warning noticeWARNING!To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact theskin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the ACadapter comply with the user-accessible surface temperature limits defined by the InternationalStandard for Safety of Information Technology Equipment (IEC 60950).

3 Vvi Safety warning noticeTable of contents1 Product description .. 12 External component identification .. 6 Finding your hardware and software information .. 6 Locating hardware .. 6 Locating software .. 6 Right side .. 7 Left side .. 8 Display .. 9 Top .. 10 TouchPad .. 10 Lights .. 11 Buttons and speakers .. 12 Keys .. 13 Bottom .. 14 Labels .. 163 Illustrated parts catalog .. 18 Computer major components .. 18 Display assembly subcomponents .. 27 Miscellaneous parts .. 28 Mass storage devices .. 30 Sequential part number listing .. 314 Removal and replacement procedures preliminary requirements .. 39 Tools required .. 39 Service considerations .. 39 Plastic parts .. 39 Cables and connectors .. 40 Drive handling .. 40 Grounding guidelines .. 41viiElectrostatic discharge damage .. 41 Packaging and transporting guidelines .. 42 Workstation guidelines.

4 42 Equipment guidelines .. 435 Removal and replacement procedures for Customer Self-Repair parts .. 44 Component replacement procedures .. 44 Battery .. 45 Service door .. 47 Memory module .. 47 WLAN module .. 49 Optical drive .. 506 Removal and replacement procedures for Authorized Service Provider parts .. 53 Component replacement procedures .. 53 Display panel .. 54 Keyboard .. 57 Top cover .. 63 Hard drive .. 67 Power button board .. 71 TouchPad button board .. 73 Optical drive connector cable .. 75 System board .. 77 RTC battery .. 85 Fan .. 87 Heat sink assembly .. 89 Power connector cable .. 93 Speakers .. 95 Display assembly .. 967 Windows 8 Using Setup Utility (BIOS) and System Diagnostics .. 103 Starting Setup Utility (BIOS) .. 103 Updating the BIOS .. 103 Determining the BIOS version .. 103 Downloading a BIOS update .. 104 Using System Diagnostics.

5 1058 Ubuntu Linux Using Setup Utility (BIOS) and System Diagnostics .. 106 Starting Setup Utility .. 106 Using Setup Utility .. 106viiiChanging the language of Setup Utility .. 106 Navigating and selecting in Setup Utility .. 107 Displaying system information .. 107 Restoring factory default settings in Setup Utility .. 107 Exiting Setup Utility .. 107 Updating the BIOS .. 108 Determining the BIOS version .. 108 Downloading a BIOS update .. 108 Using Advanced System Diagnostics .. 1099 Specifications .. 110 Computer specifications .. display specifications .. 111 Hard drive specifications .. 11210 Windows 8 Backing up, restoring, and recovering .. 113 Creating recovery media and backups .. 114 Creating HP Recovery media .. 114 Restore and recovery .. 116 Using Windows Refresh for quick and easy recovery .. 118 Remove everything and reinstall Windows.

6 118 Recovering using HP Recovery Manager .. 119 What you need to know .. 119 Using the HP Recovery partition to recover a minimized image .. 120 Using HP Recovery media to recover .. 120 Changing the computer boot order .. 120 Removing the HP Recovery partition .. 12111 Ubuntu Linux Backing up, restoring, and recovering .. 122 Performing a system recovery .. 122 Creating the restore DVDs .. 122 Creating a restore image on a USB device .. 123 Performing recovery using the restore DVD .. 123 Backing up your information .. 12412 Power cord set requirements .. 125 Requirements for all countries .. 125 Requirements for specific countries and regions .. 12613 Recycling .. 127ixIndex .. 128x1 Product descriptionCategoryDescriptionProduct NameHP Pavilion 15 Notebook PCHP Pavilion TouchSmart 15 Notebook PCProcessorsProcessors are attached to the system board.

7 Intel Core i7-4500U GHz processor ( MB L3 cache, 15 W) Intel Core i5-4200U GHz processor ( MB L3 cache, 15 W) Intel Core i3-4005U GHz processor ( MB L3 cache, 15 W) Intel Core i3-3217U GHz processor ( MB L3 cache, 17 W) Intel Pentium 2117U DC GHz processor ( MB L3 cache, 17 W) Intel Celeron 1007U DC GHz processor ( MB L3 cache, 17 W) AMD A10-5745M GHz processor (4 MB L2, 1333 MHz DDR3L) Quad25 W AMD A8-5545M GHz (4 MB L2, 1333 MHz DDR3L) Quad 19 W AMD A10-4655M GHz (4 MB L2, 1333 MHz DDR3L) Quad 25 W AMD A8-4555M ( GHz, 4 MB L2, 1333 MHz DDR3L) Quad 19 W AMD A6-5200 GHz (2 MB L2, 1600 MHz DDR3L), Quad 25 W AMD A4-5000 GHz (2 MB L2, 1600 MHz DDR3L), Quad 15 W AMD E2-3000 GHz (1 MB L2, 1600 MHz DDR3L), Dual 15 W AMD E1-2500 GHz (1 MB L2, 1600 MHz DDR3L), Dual 15 WChipsetIntel Lynx Point-LP PCH (Integrated in MCP), (ULT one chip solution)Intel Panther Point PCH, Intel HM76 Express Chipset, (ULV two chip solution)AMD A76M FCHAMD Integrated SoC FCH1 CategoryDescriptionGraphicsInternal graphics:Intel graphics:Intel HD Graphics 4400 (Intel Haswell)Intel HD Graphics 4000 (Intel Ivy Bridge), (on computer models equipped with an Intel Corei7/i5/i3 3000-series processor)Intel HD Graphics (for use with Intel Pentium and Celeron processorsAMD graphics: AMD Radeon HD 8610G AMD Radeon HD 8510G AMD Radeon HD 8400G AMD Radeon HD 8330 AMD Radeon HD 8280 AMD Radeo HD 8240 AMD Radeon HD 7620G AMD Radeon HD 7600 GSwitchable discrete graphics.)

8 NVIDIA N14P-GV2 GeForce GT R 740M with 2 GB of dedicated video memory (258MB 16 DDR3 900-MHz 4 PCs) AMD Sun XT Radeon HD with 1024 MB of dedicated video memory (128Mx16 DDR31 GHz x AMD Sun XT (Radeon HD 8670M) with 1 GB of dedicated video memory (256Mx16 DDR3 1 GHz x 4 pcs) AMD Sun XT (Radeon HD 8670M) with 2 GB of dedicated video memory (256Mx16 DDR3 1 GHz x 4 pcs)Support HD decode, DX11 , HDMI, and Optimus. Supports Start Now (AMD IOIC) and AMD Start Now (AMD IOIC) Graphics: AMD Radeon HD 8610G + HD 8670M AMD Radeon HD 8510G + HD 8670M AMD Radeon HD 7620G + HD 8670M AMD Radeon HD 7600G + HD 8670M2 Chapter 1 Product in, light-emitting diode (LED), SVA, high-definition (HD), BrightView (1366 768)display, ; typical brightness: 200 in, SVA, high-definition (HD), BrightView (1366 768) display, ; typicalbrightness: 200 nits SVA + eTP touch + Mutto G1F/GIS OGS (Multitouch)All display assemblies include 2 wireless local area network (WLAN) antenna cables16:9 Ultra Wide Aspect RatioMemoryTwo SODIMM customer-accessible/upgradable memory module slotsDDR3L-1600-MHz dual channel supportDDR3L-1600-MHz single channel supportSupports up to 12 GB max system memory (DDR3L-1600 MHz module), (select models only)Supports the following system RAM configurations: 12288 MB (8192 MB x 1+ 4096 MB x 1) 8192 MB (8192 MB 1 or 4096 MB 2; not supported on computer models equippedwith a 32-bit operating system) 6144 MB (4096 MB 1 + 2048 MB 1; not supported on computer models equippedwith a 32-bit operating system) 4096 MB (4096 MB 1 or 2048 MB 2) 2048 MB (2048 MB 1)Hard driveSupports ( ) hard drives in (.))

9 37-in) and (.28-in)thicknesses (all hard drives use the same bracket)Customer-accessibleSerial ATAA ccelerometer protection supportSupports the following hard drives: 1 TB, 5400 rpm, mm 750 GB, 5400 rpm, mm 500 GB, 5400 rpm, mm and mmSupports 24 GB mSATA solid-state drive with system memory up to 8 GB (for use with selectcomputer models with Intel processors and switchable discrete graphics)Optical driveFixedSerial mm tray load DVD RW Double-Layer SuperMulti DriveZero power Optical and videoHD audioDual speakersSupports Nuance Voice RecognitionHP TrueVision HD webcam (fixed, no tilt with activity LED; 1280 720 by 30 framesper second)Two dual array, digital microphones with appropriate beam-forming, echo-cancellation,noise-reduction softwareUSB , M-jpegEthernetIntegrated 10/100 NICW irelessIntegrated wireless local area network (WLAN) options by way of wireless moduleOne half-size mini card WLAN antennas built into display assembly Support for the following WLAN formats: Realtek RTL8188EE 1x1 Wi-Fi Adapter Ralink RT3290LE 1x1 Wi-Fi + BT Combo Adapter Mediatek MT7630E 1x1 Wi-Fi + Combo Adapter Intel-N 7260BN bgn 2x2 WiFi + BT combo adapter WLAN module WIDI support Qualcomm Atheros AR9485 1x1 Wi-Fi AdapterIntel Smart Connect Technology display support (WiFi direct)External media cardsHP Multi-Format Memory Card Reader slot with push-push technology, supporting thefollowing digital card formats.

10 Secure Digital (SD) Memory Card Secure Digital High Capacity (SDHC) Memory CardPorts AC Smart Pin adapter plug ( mm barrel) Combination audio-out (stereo headphone)/audio-in (mono microphone) HDMI output supporting 1920x1200 @ 60Hz Hot Plug / Unplug and auto detectfor correct output to wide-aspect vs. standard aspect video RJ-45 (Ethernet) USB (2 ports), USB (1 port)4 Chapter 1 Product descriptionCategoryDescriptionKeyboard/p ointingdevicesFull-size ( ), black textured Island-style, with numeric keypad with black ( ), white painted Island-style, with numeric keypad with white gestures Windows 8 Modern TrackPad GesturesSupport PS/2 interfacePower requirements65 W HP Smart AC adapter (RC, V, EM, 3-wire)65 W Slim Travel Adapter (Smart-Pin)90 W Smart AC adapter90 W Smart AC adapter1M length power cordSupports battery fast charge Supports the following batteries (battery is user-removable) 4 Cell battery - 41 Whr ( AH)SecuritySecurity cable lockIntel IPT supportIntel AT-p Ready supportOperating systemPreinstalled: Windows 8 Standard 64-bit Windows 8 Professional 64-bitFreeDOS LinuxServiceabilityEnd user replaceable parts.