HP ProLiant BL460c Server Blade Maintenance and Service …

1 HP ProLiant BL460c Server Blade Maintenance and Service Guide June 2006 (First Edition). Part Number 405778-001. Copyright 2006 Hewlett-Packard Development Company, The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services . Nothing herein should be construed as constituting an additional warranty. HP. shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

2 Linux is a registered trademark of Linus Torvalds. June 2006 (First Edition). Part Number 405778-001. Audience assumptions This guide is for an experienced Service technician. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations. Contents Customer self repair .. 5. Parts only warranty Service .. 5. Illustrated parts catalog .. 15. Server Blade components .. 15. Removal and replacement procedures .. 20. Required 20. Safety considerations .. 20. Preventing electrostatic discharge .. 20. Server Blade warnings and cautions.

3 21. Symbols on equipment .. 21. Server Blade preparation .. 22. Power down the Server Blade .. 22. Remove the Server Blade .. 22. Access panel .. 23. Hard drive blank .. 23. Hard 24. FBDIMM .. 25. Hard drive backplane .. 26. Front panel/hard drive cage 27. Mezzanine 28. HP Smart Array E200i Controller cache module .. 29. HP Smart Array E200i Controller battery pack .. 30. Server Blade handle .. 31. Release button .. 32. 33. Processor .. 35. System board .. 39. System battery .. 44. Cabling .. 47. Using the local I/O 47. Connecting locally to a Server Blade with video and USB 47. Accessing a Server Blade with local KVM .. 47. Accessing a Server Blade with local media devices.

4 48. Diagnostic tools .. 50. Troubleshooting resources .. 50. HP Insight 50. Survey Utility .. 51. Integrated Management Log .. 51. Array Diagnostic Utility .. 51. HP Systems Insight Manager .. 51. HP Instant Support Enterprise 52. Web-Based Enterprise Service .. 52. Open services Event 52. Component identification .. 53. Front panel components .. 53. Front panel LEDs .. 54. SAS and SATA hard drive 55. Contents 3. SAS and SATA hard drive LED combinations .. 55. System board 56. Mezzanine connector definitions .. 57. FBDIMM slot numbering .. 57. System Maintenance 57. Hard drive backplane components .. 58. Local I/O cable .. 58. Specifications .. 60. Environmental specifications.

5 60. Server Blade specifications .. 60. Acronyms and 61. 63. Contents 4. Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP. Service providers or Service partners) identifies that the repair can be accomplished by the use of a CSR. part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: Mandatory Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this Service .

6 Optional Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty Service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized Service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits.

7 If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

8 For more information about HP's Customer Self Repair program, contact your local Service provider. For the North American program, refer to the HP website ( ). Parts only warranty Service Your HP Limited Warranty may include a parts only warranty Service . Under the terms of parts only warranty Service , HP will provide replacement parts free of charge. For parts only warranty Service , CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this Service . R paration par le client (CSR). Les produits HP comportent de nombreuses pi ces CSR (Customer Self Repair = r paration par le client). afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses.

9 Si pendant la p riode de diagnostic, HP (ou ses partenaires ou mainteneurs agr s) d termine que la r paration peut tre effectu e l'aide d'une pi ce CSR, HP vous l'envoie directement. Il existe deux cat gories de pi ces CSR: Customer self repair 5. Obligatoire - Pi ces pour lesquelles la r paration par le client est obligatoire. Si vous demandez . HP de remplacer ces pi ces, les co ts de d placement et main d' uvre du Service vous seront factur s. Facultatif - Pi ces pour lesquelles la r paration par le client est facultative. Ces pi ces sont galement con ues pour permettre au client d'effectuer lui-m me la r paration. Toutefois, si vous demandez HP de remplacer ces pi ces, l'intervention peut ou non vous tre factur e, selon le type de garantie applicable votre produit.

10 REMARQUE: Certaines pi ces HP ne sont pas con ues pour permettre au client d'effectuer lui-m me la r paration. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr . Ces pi ces sont identifi es par la mention "Non" dans le Catalogue illustr . Les pi ces CSR sont livr es le jour ouvr suivant, dans la limite des stocks disponibles et selon votre situation g ographique. Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures, celle-ci vous sera factur e. Pour b n ficier d'une assistance t l phonique, appelez le Centre d'assistance technique HP. Dans les documents envoy s avec la pi ce de rechange CSR, HP pr cise s'il est n cessaire de lui retourner la pi ce d fectueuse.