HP Web Jetadmin - User Guide

1 HP Web Jetadmin - User Guide SUMMARY. This Guide contains information on how to install, set up, and use HP Web Jetadmin . Legal Information Copyright and License Trademark Credits Copyright 2022 HP Development Company, Adobe , Acrobat , and PostScript are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without AirPrint is a trademark of Apple Inc., registered in prior written permission is prohibited, except as the and other countries. allowed under the copyright laws. iPad is a trademark of Apple Inc., registered in The information contained herein is subject to the and other countries. change without notice. iPod is a trademark of Apple Inc., registered in The only warranties for HP products and the and other countries. services are set forth in the express warranty statements accompanying such products and iPhone is a trademark of Apple Inc.

2 , registered in services. Nothing herein should be construed the and other countries. as constituting an additional warranty. HP shall not be liable for technical or editorial errors or Microsoft and Windows are either registered omissions contained herein. trademarks or trademarks of Microsoft Corporation in the United States and/or other Publication Date: 08/2022 countries. VMware is a registered trademark of VMware, Inc. Table of contents 1 Install and Set Up HP Web System HP Web Jetadmin Server HP Web Jetadmin Client Application ..2. Virtual Machine (Optional Platform)..3. Server Hardware ..3. Client Hardware ..4. Database ..4. Network ..4. Installations and Client Application ..5. Supported Devices ..5. Host Access ..6. Client/Server Install HP Web Jetadmin ..6. Install HP Web Jetadmin from the Command Install HP Web Jetadmin in Blocking Mode.

3 10. Post-installation Tasks .. 10. Recommended Initial Configuration 11. Configure the HP Web Jetadmin Service to Restart Automatically .. 11. Configure HP Web Jetadmin and the HPWSProAdapter Service to Bind to a Specific 11. Configure the HP Web Jetadmin Client Connection and HPWSProAdapter to Use the Correct IP Address .. 12. HP Web Jetadmin Alerts and SNMP Traps 13. HP Web Jetadmin Web Service .. 14. 15. Implement SSL .. 17. Enable 18. Important Points to Remember When Implementing 18. Install a Certificate and Enable HTTPS on the 19. Use a Separate Instance of Microsoft SQL 19. Deploy the Smart Client .. 20. Change the Default HTTP or HTTPS Port for the HP Web Jetadmin Smart Client 20. Run the Smart Client Application in a 21. Start an HP Web Jetadmin Client Session .. 21.

4 Configure the Port for Event Notifications .. 22. iii Configure the Firewall Software .. 23. Restart the HP Web Jetadmin Service Manually .. 23. Back Up and Restore HP Web Jetadmin .. 24. Upgrade HP Web Jetadmin When the HPWJA Service Runs as a Network Service (Default).. 24. Upgrade HP Web Jetadmin When the HPWJA Service Runs as a User 25. Import Feature Packs .. 26. Enable FIPS on the HP Web Jetadmin Server .. 28. Uninstall HP Web Jetadmin .. 34. Manage Licenses .. 34. Install a Zebra 34. 2 Introduction to HP Web Jetadmin .. 36. Product Support .. 36. Print the HP Web Jetadmin 36. Online 36. Technical 36. Getting Around in HP Web Jetadmin .. 37. Application Views in HP Web 37. Top Menu Bar .. 37. Preferences .. 38. Device 38. Device 38. Application 38. Features on the Status 39.

5 Page Layout in HP Web 40. Left Navigation Pane .. 40. 40. Task Modules .. 40. Docking Task Modules and 41. Wizards .. 41. Need Info 41. General Features for Working in HP Web 42. HP Web Jetadmin Server .. 43. HP Web Jetadmin and Distributed 43. How the HP Web Jetadmin Service Works .. 44. Overview of Directories and Files .. 45. Microsoft SQL Database Overview .. 46. Low-privilege Service Account .. 47. HTTP 48. Localization .. 49. HP Web Jetadmin Network Traffic and Behavior .. 49. HP Web Jetadmin Client .. 50. ClickOnce Software Installation and 50. Notification that Microsoft .NET Framework Is 51. HP Web Jetadmin Client's Sleep State .. 51. iv Shared Configuration Options for all Views .. 51. General Shared Configuration Options .. 51. Configure the Database 51. Configure the Data Collection 51.

6 Shared Configuration Options for 52. Configure the SNMP Settings .. 52. Configure the HTTP Settings .. 52. Configure the HTTPS 53. Configure the DNS Settings .. 53. Shared Configuration Options for Email .. 53. Configure the SMTP Gateway Settings .. 54. Manage the Shared Email Addresses .. 54. Shared Configuration Options for 55. Configure Large Subnets for IP Range 55. Manage the IP Ranges for Discoveries .. 55. Manage the Address Lists for Specified Address Discoveries .. 56. Configure HP Web Jetadmin to Accept Instant On Listen Announcements from HP Security Manager .. 57. Shared Configuration Options for Server 57. Configure the Schedule for Server 57. Manage the Discovery History .. 58. Configure the Retention Period for the Device Configuration History .. 58. Configure the Retention Period for the Alert History.

7 59. Manage the Report 59. Shared Configuration Options for 59. Credentials 60. Credentials Delegation .. 60. Credentials Needed .. 61. HP Jetdirect Device Password .. 61. Restricting Configuration by Device 61. Clear the Global and Device-Specific Credentials in HP Web Jetadmin .. 62. Manage the Global SNMPv1 Get Community 62. Manage the Global SNMPv1 Set Community Names .. 63. Manage the Global SNMPv3 Credentials .. 63. Manage the Global HP Embedded Web Server and Domain Passwords .. 65. Manage the Global File System Passwords .. 65. Manage the Domain Credentials .. 65. Configuration Options for the Application Management 66. Configure the Settings for the Application Log .. 66. Restore the Default 67. Configuration Options for the Device Management 67. Device Polling Configuration 67.

8 Configure the Background Polling Options .. 67. Configure the Polling Options for Device Lists .. 68. Configure the Polling Options for Device Tabs .. 69. Configure the Polling Options for Device Alerts and Supplies Alerts .. 69. Configure the Polling Options for Supplies .. 70. Devices Configuration Options .. 70. Manage Hidden Devices .. 71. v Manage Blocked 71. Device Discovery Configuration 71. Configure the General Settings for Device 71. Device Filters Configuration Options .. 72. Configure the Number of Days that Devices are Considered New .. 72. Device Tabs Configuration 72. Configure the General Options for Device 72. Configuration Options for Fleet 73. Configure the Retry Settings for Device Configuration Schedules .. 73. Restore the Default Configuration Templates.

9 73. Manage the User-defined Device Configuration 73. Manage the PJL Repository .. 76. Manage the Certificate Repository .. 76. Manage the OXPd Device Function Repository .. 77. Manage the OXPd Accessory Record Repository .. 77. Manage the OXPd Authentication Agent 78. Manage the OXPd Authorization Proxy Configuration Repository .. 79. Manage the OXPd Statistics Agents 81. Manage the OXPd Quota Record Repository .. 83. Alerts Configuration Options .. 86. Attach the Supplies Report to the Email Notifications for Supply Alerts .. 86. Manage the Custom Email Templates .. 86. Manage the Templates for Alert Subscriptions .. 87. Configure the Settings for the Alerts 87. Configure the Format for SNMP 87. Configuration Options for Firmware Upgrades .. 88. Configure the Settings for Firmware 88.

10 Reports Configuration Options .. 89. Manage the General Settings for 89. Configure the Data Collection Times for 90. Supplies Configuration Options .. 90. Configure the Threshold for Low 90. Configure the Shop for Supplies Link in Reports .. 90. 3 Device Management View .. 91. Devices - Common Tasks Task 91. Devices - Summary Task 91. Devices - Active Tasks Task Module .. 91. Devices - Scheduled Tasks Task Module .. 91. Device Management Options .. 92. Device Tabs .. 92. Showing and Hiding Device Tabs .. 92. Status 92. Config 94. Alerts 95. Troubleshoot Tab .. 96. Groups Tab .. 98. vi Reports 99. Supplies 99. Storage Tab ..100. Solutions Tab ..102. Editing Solutions ..103. Install Application Manager and Solution Manager on Capabilities Firmware Tab ..104. Copy Template Export and Import Device Configuration Templates.