https://www.nhsgrampian.org/files/FullVisualWalkthroughofPatientJourneyWayfindingProject.pdf

1 15 Aberdeen Royal Infi rmary9 Main Entrance17 Accident & Emergency18 Emergency Care Centre19 RACH Children s HospitalClinics Yellow Zone Inpatient X-Ray Pink Zone Allan Downie Unit Cardiac Department Clinic D (1st Floor) Peter Brunt Centre Outpatient Clinic (2nd Floor) Clinic E (3rd Floor) Haematology Clinic Plastic Surgery Dressings Clinic Purple Zone Women s Day Clinic Clinic A & B Orange Zone Clinic C Infection Unit (1st Floor) Maxillo Facial Unit (3rd Floor) Nuclear Medicine Outpatient X-Ray Radiotherapy Dermatology Clinic Eye Clinic25 Aberdeen Maternity Hospital28 Argyll House6 Ashgrove House10 Auditorium13 Blood Transfusion Centre21 Breast Screening Centre32 Burnside House14 Central Stores5 David Anderson Building29 Dental Institute24 Eye outpatient dept31 Facilities / Estates20 Foresterhill Health Centre7 Foresterhill House3 Forestgrove House1 Hyperbaric Centre30 IM & T8 IMS2 Medical Research Facility12 Medical School4 Liberty27 Pfi zer Building19 RACH Children s Hospital26 Rosehill house11 Suttie Centre22 Westburn House23 Westburn CentreWelcome to Foresterhill Health CampusWestburn RoadCornhill RoadMain Car ParkMain Car ParkTo

2 Anderson DriveTo City CentreAshgrove Road WestForesterhill Road363941352923343824404522528332634473 732214442223027 Disabled Parking Entrance Directional Parking barrier One way road system Car Park Bus stop Bus stop (showing service number)3,1014235373845394741434640424421 2923312533273522302432263428361213191417 2015151618191417132015161879108799991086 11111546 You arehere61223,40,215103,5914/14a toBus Port only14/14a3,1010,59323215403,10,593 Welcome to Aberdeen Royal InfirmaryWelcome to Aberdeen Royal InfirmaryMain EntranceEntrance sign applied above main to Yellow ZoneZone DirectoryMain Entrance (front door)Generic directional signage. At this point, visitors to all zones will be entering the building. A generic directional sign would avoid to Yellow ZoneZone DirectoryWelcome to Yellow ZoneZone DirectoryArt GalleryAdmission EnquiriesAmbulance Enquiries Cairngorm Coffee ShopDischarge LoungeHealth Point / Carers CentreIn-patient X-rayMain ReceptionMedical Records DepartmentPre-admission Assessment ClinicRobotic PharmacyShops and Cash MachineWards 31 36 Chiropody / Podiatry SurgeryANCHOR UnitCatering Department Clinics A, B, C, D, EMRI CentreNuclear Medicine / Medical PhysicsOccupational TherapyPhysiotherapy Department (Reception)

3 Out-patient X-rayBiochemistryMedical Microbiology DepartmentImmunopathologyMaxillofacial UnitPathologyRadiotherapySocial WorkSpeech and Language TherapyOrange 1 7, 11 17 Communications CentreAllan Downie UnitCardiology Department / Coronary Care UnitGeneral Office / Car Park OfficeMedical Lecture TheatrePatient HotelPolice OfficePulmonary FunctionWards 8, 9c, 18 21, 23 29 ChapelAnaesthesia Department Accident & Emergency Emergency Care CentreLiaison Psychiatry DepartmentDining RoomDomestic RoomMain Theatre SuiteNutrition and Dietetics DepartmentPharmacy DepartmentPhysiotherapy DepartmentResearch Suite APurple 30, 37 51 Women's Day ClinicYellow ZonePurple ZonePink ZoneGreen ZoneOrange ZoneJohn Mallard PET CentreLilian Sutton BuildingArt GalleryAdmission EnquiriesAmbulance Enquiries Cairngorm Coffee ShopDischarge LoungeHealth Point / Carers CentreIn-patient X-rayMain ReceptionMedical Records DepartmentPre-admission Assessment ClinicRobotic PharmacyShops and Cash MachineWards 31 36 Chiropody / Podiatry SurgeryANCHOR UnitCatering Department Clinics A, B, C, D, EMRI CentreNuclear Medicine / Medical PhysicsOccupational TherapyPhysiotherapy Department (Reception)

4 Out-patient X-rayBiochemistryMedical Microbiology DepartmentImmunopathologyMaxillofacial UnitPathologyRadiotherapySocial WorkSpeech and Language TherapyOrange 1 7, 11 17 Communications CentreAllan Downie UnitCardiology Department / Coronary Care UnitGeneral Office / Car Park OfficeMedical Lecture TheatrePatient HotelPolice OfficePulmonary FunctionWards 8, 9c, 18 21, 23 29 ChapelAnaesthesia Department Accident & Emergency Emergency Care CentreLiaison Psychiatry DepartmentDining RoomDomestic RoomMain Theatre SuiteNutrition and Dietetics DepartmentPharmacy DepartmentPhysiotherapy DepartmentResearch Suite APurple 30, 37 51 Women's Day ClinicYellow ZonePurple ZonePink ZoneGreen ZoneOrange ZoneJohn Mallard PET CentreLilian Sutton BuildingYellow Zone (top of stairs)Colour coded main directory.

5 This allows visitors to quickly find the destination by looking first at colour, then the destination s name. Locations are grouped into alphabetical direction lists so only one large arrow is required. Extra signage spaces are available below each GalleryYou are inYellow Zone0In-patient X-rayYellow 33, 34 and 35 Yellow 31, 32 Yellow 36X-ray Reception- 1- 1213- 1To the Pink ZoneTo the Purple ZoneTo the Orange ZoneLevelArt GalleryYou are inYellow Zone0In-patient X-rayYellow 33, 34 and 35 Yellow 31, 32 Yellow 36X-ray Reception-1-1213-1To the Pink ZoneTo the Purple ZoneTo the Orange ZoneLevelYellow Zone (lifts)Secondary directories are more specific. This shows a directory at a lift point in the Yellow zone Zone, directional signage to other zones is colour coded and added below the are inYellow Zone0 LevelBlood Transfusion Service (access for staff only)Accident & EmergencyTo the Purple ZoneAnaesthesia Department ChapelChildren s Hospital access via bridge linkLiaison Psychiatry DepartmentDining RoomDomestic OfficeKitchenLoading DocksMain Theatre SuiteNutrition and Dietetics DepartmentPharmacy DepartmentPhysiotherapy DepartmentPre-admission Assessment ClinicResearch Suite AWard 30, 37 51 Women s Day ClinicWorkshopsYou are inYellow Zone0 LevelBlood Transfusion Service (access for staff only)

6 Accident & EmergencyTo the Purple ZoneAnaesthesia Department ChapelChildren s Hospital access via bridge linkLiaison Psychiatry DepartmentDining RoomDomestic OfficeKitchenLoading DocksMain Theatre SuiteNutrition and Dietetics DepartmentPharmacy DepartmentPhysiotherapy DepartmentPre-admission Assessment ClinicResearch Suite AWard 30, 37 51 Women s Day ClinicWorkshopsYellow Zone (approaching entrance to Purple Zone)This directional sign is in Yellow Zone but is directing visitors to Purple are inYellow Zone0 LevelBlood Transfusion Service (access for staff only)Accident & EmergencyTo the Purple ZoneAnaesthesia Department ChapelChildren s Hospital access via bridge linkLiaison Psychiatry DepartmentDining RoomDomestic OfficeKitchenLoading DocksMain Theatre SuiteNutrition and Dietetics DepartmentPharmacy DepartmentPhysiotherapy DepartmentPre-admission Assessment ClinicResearch Suite AWard 30, 37 51 Women s Day ClinicWorkshopsYou are entering Purple ZoneWelcome to Yellow ZoneWay OutYellow Zone (approaching entrance to Purple Zone)Entering a corridor to the Purple Zone, although not actually there.

7 The reverse is arriving in the Yellow Zone and shows a generic exit sign. A coloured ring around the doorway shows the visitor they are about to change are entering Purple ZoneWelcome to Yellow ZoneWay OutYou are entering Purple ZoneWelcome to Yellow ZoneWay OutYou are inPurple Zone0 LevelBlood Transfusion Service (access for staff only)Accident & EmergencyChildren s Hospital access via bridge linkLiaison Psychiatry DepartmentDining RoomDomestic OfficeKitchenLoading DocksMain Theatre SuitePharmacy DepartmentPhysiotherapy DepartmentPre-admission Assessment ClinicResearch Suite APurple 37 and 38 Purple 39 and 40 Purple 41, 41a, 41b, 42 and 43 Purple 44 and 45 Purple 46, 47 and 48 Purple 49, 50 and 51 Women s Day Clinic -2-31- 13- 2- 2- 2- 1- 2-332- 112345- 1- 2 WorkshopsPurple Zone (lifts)

8 A secondary directory at a lift point in the Purple are inPurple Zone0 LevelBlood Transfusion Service (access for staff only)Accident & EmergencyChildren s Hospital access via bridge linkLiaison Psychiatry DepartmentDining RoomDomestic OfficeKitchenLoading DocksMain Theatre SuitePharmacy DepartmentPhysiotherapy DepartmentPre-admission Assessment ClinicResearch Suite APurple 37 and 38 Purple 39 and 40 Purple 41, 41a, 41b, 42 and 43 Purple 44 and 45 Purple 46, 47 and 48 Purple 49, 50 and 51 Women s Day Clinic -2-31-13-2-2-2-1-2-332-112345-1-2 WorkshopsDoor holdPress and holdin emergencyWards 49, 50, 51 Wards 46, 47, 48 Wards 44, 45 Wards 42, 43 Wards 39, 40, 41 Main EntranceWards 37, 38 Accident and EmergencyPhysiotherapyLOAD 3,500lb (1,587kg)23 PERSONS5!4210- 1- 2-33 You are in Purple ZoneDoor holdPress and holdin emergencyWards 49, 50, 51 Wards 46, 47, 48 Wards 44, 45 Wards 42, 43 Wards 39, 40, 41 Main EntranceWards 37, 38 Accident and EmergencyPhysiotherapyLOAD 3,500lb (1,587kg)23 PERSONS5!

9 4210-1- 2-33 You are in Purple ZoneInside liftsIf lift buttons can be changed, they should also be colour are in Purple Zone, Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 You are in Purple Zone, Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 Arriving at a levelWhen arriving at levels, numbers are applied directly to facing lift doors and are colour coded. The example shows level are in Purple Zone, Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 You are in Purple Zone, Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 You are in Purple Zone, Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 You are in Purple Zone, Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 You are in Purple Zone, Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 You are in Purple Zone.

10 Level 1 Purple 41 Purple 42 Purple 43 Rooms 201 206 Rooms 189 194 Rooms 219 244 Purple 41 You are inPurple Zone1 Purple 42 Rooms 189 194 Rooms 210 206 LevelWelcome to Purple 42 Rooms 201 206 Directional signageDirectional signage also reminds visitors where they 41 You are inPurple Zone1 Purple 42 Rooms 189 194 Rooms 210 206 LevelOn arrivalAberdeen Royal InfirmaryEmergency Care CentreFacilities Directorate / Estates DepartmentEye Out-patients ClinicMaternity Hospital / ClinicsPharmacy / Phase 2 Loading BayAdditional ParkingPAccident and EmergencyRoyal Aberdeen Children s HospitalPurpleZoneYellowZoneOrangeZoneGr eenZonePinkZoneExternal SignageExternal signs can be colour coded where appropriate and should have consistent typography and layout. The colour coding in this example is for visual purposes Royal InfirmaryEmergency Care CentreFacilities Directorate / Estates DepartmentEye Out-patients ClinicMaternity Hospital / ClinicsPharmacy / Phase 2 Loading BayAdditional ParkingPAccident and EmergencyRoyal Aberdeen Children s HospitalPurpleZoneYellowZoneOrangeZoneGr eenZonePinkZoneWall protectionExamples of using colour coordinated wall coloursExamples of using colour coordinated zone GalleryAdmission EnquiriesAmbulance Enquiries Cairngorm Coffee ShopDischarge LoungeHealth Point / Carers CentreIn-patient X-rayMain ReceptionMedical Records DepartmentPre-admission Assessment ClinicRobotic PharmacyShops and Cash MachineWards 31 36 Chiropody / Podiatry SurgeryANCHOR UnitCatering Department Clinics A.