Human Resource Management Applications - GBV

1 Human ResourceManagementApplications7th EditionStella M. NkomoUniversity of PretoriaMyron D. FottlerUniversity of Central FloridaR. Bruce McAfeeOld Dominion University* ,> SOUTH-WESTERNQe> CENGAGE Learning-Australia Brazil Japan Korea Mexico Singapore Spain United Kingdom United StatesPART i Human Resource Management in Perspective: Environment and Legal Issues 1 THE HRM FUNCTION/ENVIRONMENTI . CASE The New Director of Human Resources 32. CASE The Human Resource Function of Harrison Brothers Corporation 93. EXERCISE Developing Environmentally Friendly HR Policies at City University 144. EXERCISE Human Resource Challenges during Mergers 17s. EXERCISE Scanning the Contemporary Work Environment: Shifting Demographics 206. EXERCISE Evaluating the Financial Impact of Human Resource Management Activities:Reducing the Cost of Turnover 217.

2 INCIDENT Human Resource Information Systems Data Breach 26 DIVERSITY ISSUES8. CASE Managing Diversity: Johnson Chemical International 279. INCIDENT TOO Much Diversity? 3510. INCIDENT The Cultural Diversity Training Program 36 THE LEGAL AND REGULATORY ENVIRONMENT11. CASE Investigating a Sexual Harassment Case 3812. CASE Analyzing Promotion Data: Applying the 80% Rule 4113. CASE Blowing the Whistle: Accounting Practices at Glenfair Electronics 4514. CASE LGA Industries: Employing Undocumented Immigrants 46is. CASE The Broken Employment Contract? 5016. EXERCISE The Older Worker Questionnaire 5417. EXERCISE IS This Unlawful Discrimination? 5618. EXERCISE What Is Sexual Harassment? 6019. EXERCISE Understanding the Americans with Disabilities Act 6220. EXERCISE Group Debate Project 6421. INCIDENT Giving Up Seniority to Accommodate a Disabled Colleague 6822.

3 INCIDENT "Beautyism" in the Workplace 6923. INCIDENT Sexual Orientation Incidents: Bootstrapping Discrimination 7124. SKILL BUILDER Data Analysis for Affirmative Action Plans 73 PART 2 Meeting Human Resource Requirements: Job Analysis/Design, Planning,Recruitment, and Selection 81 ANALYSIS/PLANN ING/OUTSOURCING/MERGERS/LAYOFFS25. CASE Employee Layoffs at St. Mary's Hospital 8326. CASE Strategic Human Resource Management 8627. CASE The Alternative Work Schedule 89 Contents28. EXERCISE Which Employee Should Be Terminated? 9129. EXERCISE Outsourcing the Human Resource Management Functions 9330. EXERCISE Job Analysis: Writing Job Descriptions 9731. EXERCISE Work and Family Issues 10032. SKILL BUILDER Human Resource Forecasting Assignment 10333. SKILL BUILDER Phased Retirement Options 106 RECRUITMENT AND SELECTION34. CASE Recruiting Recreational Vehicle Surveyors 10935.

4 CASE Recruiting and Selecting High-Level Managers through the Internet 11236. CASE Recruiting and Selecting Low-Level Workers among Seniors 11437. CASE Selecting Patient Escorts 11538. CASE A Solution for Adverse Impact 11839. CASE The Use of Social Media for Employee Recruitment and Selection 12240. EXERCISE Evaluating the Recruiting Function 12341. EXERCISE Selection Decisions 12742. EXERCISE Selection Interview Role Play 13543. EXERCISE Which Selection Procedure Is Most Effective? 13944. EXERCISE Selecting from Imperfect Applicants 14045. INCIDENT The Ethical Selection Dilemma at Integrity Motors 14346. INCIDENT The Exit Interviews and Employee Retention 14547. INCIDENT Nepotism 14648. SKILL BUILDER Evaluating Job Application Forms 14749. SKILL BUILDER Staffing for a Telecommuting Job 150so. SKILL BUILDER Test/Interview Validation 152 PART 3 Developing Effectiveness in Human Resources: Training, Career Development,and Performance Appraisal 155 ORIENTATION/TRAINING/CAREER DEVELOPMENTSI.

5 CASE Career Development at Electronic Applications 15752. CASE The Safety Training Program 15953. CASE The Mentoring Problem at Walnut Insurance 16154. CASE Management Development: The I-MBA Request 16455. EXERCISE Design and Evaluation of Training Programs 16656. EXERCISE On-the-Job Training 17057. INCIDENT The Orientation Problem 17258. SKILL BUILDER Identifying Training Needs through Task Analysis 174 PERFORMANCE APPRAISAL59. CASE The Self-Appraisal Problem 176eo. CASE Mills Paper Company: Performance Management or Age Discrimination? 18061. EXERCISE EvalSim A Performance Evaluation Exercise 18362. EXERCISE Performance Appraisal Interview Role Play 18763. EXERCISE Which Performance Appraisal Format Is Most Effective? 19164. EXERCISE Ethical Performance Appraisal Issues 192( ContentsPART 4 Implementing Compensation and Security: Compensation, Incentives,Benefits, and Safety and Health 195 COMPENSATION65.)

6 CASE The Overpaid Bank Tellers 19766. CASE Rewarding Volunteers 19967. CASE Evaluating Nontraditional Incentive Systems: Howe 2 Ski Stores 20268. EXERCISE Executive Bonuses and Incentives 20569. EXERCISE Allocating Merit Raises 21170. EXERCISE WageSim A Compensation Administration Exercise 21371. EXERCISE Ethical and Practical Compensation Dilemmas 21872. EXERCISE Pay Inversion: Is It Practical and Ethical? 22173. INCIDENT Merit Increases 22374. SKILL BUILDER YOU Be the Judge: Is This Job Exempt? 22575. SKILL BUILDER Developing a Wage Structure 22976. CASE Managing Nonmonetary Compensation 231 BENEFITS77. CASE Controlling Employee Benefit Costs 23478. CASE Domestic Partner Benefits 23779. EXERCISE Flexible Benefit Plan Choices 239so. EXERCISE Executive Perks 24281. INCIDENT Retiree Health and Pension Benefits 24482.

7 INCIDENT The Educational Leave Problem 24583. INCIDENT The Lost Vacation Days 24784. INCIDENT The Medical Leave Problem (FMLA) 249 SAFETY ISSUES85. CASE Disaster Preparedness 25186. EXERCISE Safety and Health Programs 25387. INCIDENT The Safety Problem 254 PART s Enhancing Employee Relations: Discipline, Motivation, andLabor Relations 257 DISCIPLINE88. CASE The Drug Testing Problem at Standard Chemical 25989. CASE Violence at Work 26390. CASE Surfing the Internet on Company Time 26591. EXERCISE Developing an Employee Dress Code 26692. INCIDENT Facebook Posting: I Hate My Stupid Boss 26893. INCIDENT Can He Wear an Earring at Work? 26994. INCIDENT Spiked Milk 27095. INCIDENT Caught in the Act: Immoral Behavior at Work 272 ContentsMOTIVATION96. INCIDENT Motivating and Maintaining Morale during Downsizing 27397.

8 INCIDENT Motivating Employees during a Buyout 274 LABOR RELATIONS98. CASE Union Organizing at SGA Industries 27699. CASE The Give Back: A Case of Union Busting 280100. EXERCISE Applying the NLRA 281101. EXERCISE Labor Arbitration 283102. SKILL BUILDER Employee Communications during Union Campaigns 286 PART 6 International HR and Term Project 287 INTERNATIONAL HR ISSUES103. CASE Selecting a Manager for a Nigerian Facility 289104. CASE Outsourcing Jobs to India 291105. CASE Fred Bailey: An Innocent Abroad 293106. CASE A Clash of Cultures in the Workplace: German Managers in South Africa 297 TERM PROJECT107. TERM PROJECT Human Resource System or Subsystem Evaluation 302xii Contents