IATA Annual Review 2021

1 Annual Review 2021 Willie WalshDirector General International Air Transport Association Annual Review 202177th Annual General Meeting, Boston, USA, October 2021 Note: Unless otherwise specified, all dollar ($) figures refer to US dollars (US$).Lorem ipsum dolor title on two lines probably04 Summary chapter title04 IATA Annual Review 2020 Members listDirector General s forewordChair s remarks and Board membersThe industry storySafetySecurityRelief measures in 2021 Sustainability and environmentHealth and passenger experienceCargoFinancial servicesDiversity and inclusion NDC and One OrderProducts and services02040610182022263034363840420101 IATA Annual Review 2021 ContentsMembers list02 AABX AirAegean AirlinesAer LingusAero RepublicaAeroflotAerolineas ArgentinasAeromarAeromexicoAfrica World AirlinesAir AlgerieAir ArabiaAir AstanaAir AustralAir BalticAir BotswanaAir BurkinaAir CairoAir CaledonieAir CanadaAir

2 CaraibesAir China Air CorsicaAir DolomitiAir EuropaAir FranceAir GuilinAir IndiaAir KoryoAir MacauAir MadagascarAir Malta Air MauritiusAir MoldovaAir New ZealandAir NiuginiAir NostrumAir PeaceAir SerbiaAir SeychellesAir TahitiAir Tahiti NuiAir TanzaniaAir TransatAir VanuatuAirBridgeCargo AirlinesAircalinAirlinkAlaska AirlinesAlbastarAlitaliaAllied AirAlMasria Universal AirlinesAmerican AirlinesANA APG AirlinesArik AirArkia Israeli Airlines Asiana AirlinesASKYASL Airlines FranceAtlantic AirwaysAtlas AirAustrianAviancaAvianca Costa RicaAvianca EcuadorAzerbaijan AirlinesAzores AirlinesAzul Brazilian AirlinesBBahamasairBamboo AirwaysBangkok AirwaysBatik AirBelavia Belarusian AirlinesBiman Bangladesh AirlinesBinter CanariasBlue AirBlue PanoramaBoA Boliviana de AviacionBraathens Regional AirwaysBritish AirwaysBrussels AirlinesBulgaria AirCCabo Verde AirlinesCAL Cargo AirlinesCamair-CoCambodia Angkor AirCapital AirlinesCargojet Airways Cargolux Caribbean AirlinesCarpatairCathay PacificCebu PacificChina AirlinesChina Cargo Airlines China EasternChina Express AirlinesChina Postal AirlinesChina Southern AirlinesCityJetCondorCongo AirwaysCopa AirlinesCorendon AirlinesCorsair InternationalCroatia AirlinesCubanaCyprus AirwaysCzech AirlinesDDelta Air LinesDHL Air DHL AviationEEastern AirwaysEgyptairEL ALEmiratesEthiopian AirlinesEtihad AirwaysEuroAtlantic

3 AirwaysEuropean Air TransportEurowingsEVA AirEvelop AirlinesFFedEx ExpressFiji AirwaysFinnairflydubaiFlyEgyptFlynasFree bird AirlinesFrench BeeFuzhou AirlinesGGaruda IndonesiaGeorgian AirwaysGerman AirwaysGOL Linhas AereasGulf AirGX AirlinesHHahn AirHainan AirlinesHawaiian AirlinesHebei AirlinesHi FlyHong Kong Air CargoHong Kong AirlinesHong Kong Express Airways IIberiaIcelandairIndiGoIran AirIran Airtour AirlineIran Aseman AirlinesIsrairJJapan AirlinesJapan Transocean AirJazeera Airways Members list02 IATA Annual Review 202103 Jeju AirJetBlueJin AirJordan AviationJuneyao AirlinesKKam AirKenya AirwaysKLMK orean AirKunming AirlinesKuwait AirwaysLLAMLao AirlinesLATAM Airlines BrasilLATAM Airlines Colombia LATAM Airlines EcuadorLATAM Airlines GroupLATAM Airlines ParaguayLATAM Airlines PeruLATAM Cargo BrasilLATAM Cargo ChileLoong AirLOT Polish AirlinesLucky AirLufthansaLufthansa CargoLufthansa CityLineLuxairMMahan AirMalaysia AirlinesMalindo AirMandarin AirlinesMartinair CargoMas AirMauritania Airlines InternationalMEAMIAT Mongolian AirlinesMNG AirlinesMontenegro AirlinesMyanmar Airways InternationalNNational AirlinesNCA Nippon Cargo Airlines NeosNesma AirlinesNile AirNordStarNordwind AirlinesNouvelairOOkay AirwaysOlympic AirOman AirOnur AirOverland AirwaysPParanairPegas FlyPegasus AirlinesPGA Portugalia AirlinesPhilippine AirlinesPIA Pakistan

4 International AirlinesPolar Air CargoPoste Air CargoPrecision AirPrivilege StyleQQantasQatar AirwaysQazaq AirRRavn AlaskaRossiya AirlinesRoyal Air MarocRoyal BruneiRoyal JordanianRuili AirlinesRusLineRwandAirSS7 AirlinesSafairSASSATA Air AcoresSaudi Arabian AirlinesSCAT AirlinesSF AirlinesShandong Airlines Shanghai AirlinesShenzhen Airlines Sichuan Airlines Silk Way West AirlinesSingapore AirlinesSKY AirlineSmartaviaSolomon AirlinesSomon AirSouth African AirwaysSpiceJetSriLankan AirlinesSunExpressSuparna AirlinesSurinam AirwaysSWISSS yrianairTTAAG Angola AirlinesTAC ATAP PortugalTAROM Tassili AirlinesThai Airways InternationalThai Lion AirThai SmileTianjin AirlinesTUIflyTunisairTurkish AirlinesT way AirUUkraine International AirlinesUNI AIRU nited AirlinesUPS AirlinesUral AirlinesUrumqi AirUTairUzbekistan AirwaysVVietjetVietnam AirlinesVirgin AtlanticVirgin AustraliaVistaraVolarisVoloteaVuelingWWa mos AirWest AirWestJetWhite AirwaysWideroeXXiamen AirlinesYYTO Cargo AirlinesAs at October 2021 Members list03 IATA Annual Review 2021 Always resilient, aviation is looking beyond COVID-19 Willie Walsh, Director General04 The COVID-19 pandemic has divided the industry into three realities.

5 Cargo markets have gained ground on precrisis volumes. This attests to the vital role of air cargo in trans-porting lifesaving medical equip-ment, PPE, and vaccines along with delivery of e-commerce during the lockdown periods. Domestic passenger markets have recovered to within 20% of precrisis levels. This shows that the appe-tite to fly has not been lost. When restrictions are removed, people want and need to connect. And they do it by travel, however, stands at just about a quarter of 2019 levels. Demand will not come back until borders reopen and govern-ment-imposed travel restrictions are the worldWe are well past the deepest point of the crisis. Serious issues remain.

6 But the path to recovery is coming into view as COVID-19 vaccination rates rise and governments gradu-ally reinstate the freedom to advocate for a set of simple and clear principles to drive the rees-tablishment of global connectivity: Vaccinated travelers should not face any barriers to travel. Vaccines should be available to all who want them. Testing should enable travel without quarantine for the few who are unable to be vaccinated and for those in regions where vaccines are not yet widely available. Costs for testing should be borne by governments, relying on efficient antigen tests. Digitalized solutions should smartly manage health of this is under the control of governments.

7 And it is critical that they work together. A common list of WHO-approved vaccines and a united approach to the treatment of minors are the baseline essentials. On top of that, simplicity should be the guide. And a continuous Review of pandemic-related measures should be an embedded procedure to ensure that measures do not remain in place any longer than IATA Travel Pass is also a part of the solution. It has now proven its capability to manage travel creden-tials digitally. This is critical for an efficient scaling up of operations and return to the use of automated and digital processes. This includes a solution for governments to incor-porate COVID-19 document checks with efficient partners Industry losses in the crisis are enormous, across the value chain.

8 Airlines have survived by reducing operating costs 35%; by tapping shareholders; and by borrowing enormously. Government aid was an essential lifeline for some. But this was not an accumulation of cash. Of the $230 billion that was made available to airlines, $101 was in the form of loans and $81 billion was in direct employment and pay-roll support. So it is wholly unacceptable that some airport and air navigation ser-vice provider (ANSP) partners want to recover lost revenues from their airline customers. Many have proposed charges increases. We will resist. These partners need to cut costs, improve efficiency. And their shareholders, who have benefited from reliable returns for many years, need to step up and play their part in the recovery.

9 SustainabilityThe COVID-19 crisis has intensified aviation s resolve to be 2009, we set a target to address our climate change impact with a commitment to cut emissions to half 2005 levels by 2050. Since then, airlines have invested hun-dreds of billions of dollars in more fuel-efficient aircraft, and fleet fuel efficiency has improved over 20% in a decade. Sustainable aviation fuel (SAF) use grew from 8 million liters in 2016 to over 100 million liters in 2021. And the world s only sector-wide offsetting scheme CORSIA has stabilized emissions at 2019 science tells us that the situation is even more urgent than previously thought. The world is now focused on achieving net zero emissions, largely by 2050.

10 Our 77th Annual General Meeting will consider a resolution of equal ambition. Over the past months, our Board of Governors has worked intensively to define a path to net zero car-bon emissions by 2050. It can be achieved through a combination of sustainable aviation fuels, radical airframes and propulsion methods, efficiency gains, carbon capture technology, and offsetting. Success will require the entire value chain to commit and deliver. Aircraft and engine manufacturers, fuel-producing companies, airports, and ANSPs must address the envi-ronmental impact of their policies, products, and activities. Director General s foreword04 IATA Annual Review 202105 And the role of governments is essential.