Immobilizer and Smart Key Reset - Fixed-Ops

1 T-SB-0043-14 Rev2 July7,2014 ImmobilizerandSmartKeyResetServiceCatego ryVehicleInteriorSectionTheftDeterrent/K eylessEntryMarketUSAA pplicabilityYEAR(S)MODEL(S)ADDITIONALINF ORMATION1998 20164 Runner,Avalon,AvalonHV,Camry,CamryHV,Cor olla,CorollaBR-Prod,FJCruiser,Highlander ,HighlanderHV,LandCruiser,MR2 Spyder,Matrix,Prius,PriusC,PriusPHV,Priu sV,RAV4,RAV4EV,Sequoia,Sienna,Solara,Tac oma,Tundra,Venza,YarisREVISIONNOTICEJuly 23,2015 Rev2: Theapplicabilityhasbeenupdatedtoinclude2 016applicablemodelyearvehicles. ,2014 Rev1: Sections1,2, Applicabilityhasbeenupdatedtoinclude1998 2015 ToyotaMotorSales,USAPage1of23T-SB-0043-1 4 Rev2 July7, , RequiredTools& *TS2 UNITT echstreamLiteADETSLITEPDLR011* OnlyONEoftheTechstreamunitslistedaboveis required. AdditionalTechstreamunitsmaybeorderedbyc allingApprovedDealerEquipment(ADE)at1-80 0-368-6787.

2 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7, (TIS) ,underDiagnostics ImmobilizerReset ,dothefollowing: IdentifythevehicleusingtheToyota/ScionVe hicleSupportnotedabove. RefertothemostrecentPANT bulletinforinstructions. 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page4of23 ImmobilizerandSmartKeyResetPreparationfo r2001 ModelYearMR2andRAV4 BeforebeginningtheKeyCodeResetfunctionon 2001 ModelyearMR2andRAV4vehicles,itisnecessar ytoshortterminalsTCtoE1attheECMconnector , ,back probeandshortterminalsTCtoE1(pin17topin5 ). 01MR2&RAV4 NOTE WiththekeyONandtheengineOFF,theSRS,Cruis eandABSlightswillflashontheinstrumentpan elwhenterminalsTCtoE1areshortedtogetherc orrectly. 18020inplacefortheentireKeyCodeResetproc edure. 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page5of23 ImmobilizerandSmartKeyResetSection1 Approving Managers Login to TIS and Access Approved Inbox Message Confirm detail and select Immobilizer Reset link Re-enter TIS password into Immobilizer Reset portlet Login to TIS and Navigate to TIS > Diagnostics > Immobilizer Reset Re-enter TIS password into Immobilizer Reset portlet Complete Immobilizer Reset form and acknowledge Positive Identification PolicyComplete Remaining TIS and Techstream Smart Code Reset procedures as usual StartREQUESTORREQUESTORAPPROVING MANAGERS teps introduced July 5, 2014 Confirm Request details, acknowledge Request Approval Policy, and Approve Request APPROVING MANAGERL ogin to TIS and Access Approval Request Inbox Message 2015 ToyotaMotorSales.

3 USAT-SB-0043-14 Rev2 July7,2014 Page6of23 ImmobilizerandSmartKeyResetSection1:Secu rityAuthorizationfortheResetPass-Code(Co ntinued)KeyPoints: TheResetrequestcanbesubmittedfromtheTech streaminthevehicle,oronTISbeforethevehic leisavailable. Asinglemanagementapprovalcanbeusedmultip letimesforthesameVINasneededuntilthevehi clerepairiscompleted. EachResetattemptforthesameVINwillgenerat eanewSeedNumberandauniquePass-Code. Therequestandapprovalhand-offbetweentech nicianandmanagementisdoneontheTIShomepag einboxaccessedateachindividual slocation(Techstream,office,etc.). (asperaboveMainSteps) Staffmaster ,GeneralManager,ServiceManager,ServiceDi rector,Service/PartsDirector,PartsManage r,PartsDirector,CustomerRelationsManager ,CustomerSatisfactionManager,ShopForeman ,DiagnosticSpecialist, 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page7of23 ImmobilizerandSmartKeyResetSection1:Secu rityAuthorizationfortheResetPass-Code(Co ntinued)NOTEO nceaResetiscompleted,itmaybenecessarytoe nteran ImmobilizerKeyRegistration ora SmartKeyCodeRegistration (suchas21or22).

4 :ResetApprovalRequest(TISPre-Approval) 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page8of23 ImmobilizerandSmartKeyResetSection2:Rese tApprovalRequest(TISPre-Approval)(Contin ued) ,checkall4boxesbelowPositiveIdentificati onPolicy, , ,continuetoSection5, ReceiptofPass-Code. Figure5. 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page9of23 ImmobilizerandSmartKeyResetSection3:Tech streamResetUtility(WithRequest) 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page10of23 ImmobilizerandSmartKeyResetSection3:Tech streamResetUtility(WithRequest)(Continue d) 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page11of23 ImmobilizerandSmartKeyResetSection3:Tech streamResetUtility(WithRequest)(Continue d) 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page12of23 ImmobilizerandSmartKeyResetSection3:Tech streamResetUtility(WithRequest)(Continue d) 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page13of23 ImmobilizerandSmartKeyResetSection3.

5 TechstreamResetUtility(WithRequest)(Cont inued)NOTE Ifthereisalreadyamanagementapprovalfilef orthisVIN, (asoutlinedinSection5, ReceiptofPass-Code ).ThengotoSection6, TechstreamResetUtility(ResetInitiated). ForrepeatedResetattemptsaftertheapproval iscompleted,followSection3, TechstreamResetUtility(WithRequest), andSection6, TechstreamResetUtility(ResetInitiated), , 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page14of23 ImmobilizerandSmartKeyResetSection3:Tech streamResetUtility(WithRequest)(Continue d) , ,continuetoSection5, ReceiptofPass-Code. Figure15. 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page15of23 ImmobilizerandSmartKeyResetSection4:Mana gerApproval(TIS) ,oneoftheauthorizeddealermanagerswillloc atethetechnician 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page16of23 ImmobilizerandSmartKeyResetSection4:Mana gerApproval(TIS)(Continued) , 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page17of23 ImmobilizerandSmartKeyResetSection5:Rece iptofPass-Code(TIS) , ItisrecommendedtoretrievethePass-Codefro mtheTechstreamconnectedtothevehicleasthe SeedNumberandPass-Codeworktogether.

6 Onceapprovedbymanagement, 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page18of23 ImmobilizerandSmartKeyResetSection5:Rece iptofPass-Code(TIS)(Continued) , , 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page19of23 ImmobilizerandSmartKeyResetSection5:Rece iptofPass-Code(TIS)(Continued) , 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page20of23 ImmobilizerandSmartKeyResetSection5:Rece iptofPass-Code(TIS)(Continued) , TechstreamResetUtility(ResetInitiated), 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page21of23 ImmobilizerandSmartKeyResetSection6:Tech streamResetUtility(ResetInitiated) , , ( ManagerApproval )andSection5( ReceiptofPass-Code ), 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page22of23 ImmobilizerandSmartKeyResetSection6:Tech streamResetUtility(ResetInitiated)(Conti nued) 2015 ToyotaMotorSales,USAT-SB-0043-14 Rev2 July7,2014 Page23of23 ImmobilizerandSmartKeyResetSection6:Tech streamResetUtility(ResetInitiated)(Conti nued) , 2015 ToyotaMotorSales,USA