INSTRUCTION MANUAL Neo Coolcam IP Camera

1 Thank you for purchasing from ! We appreciate your made this simple MANUAL to help you enjoy your new product as quickly and easily as sure to check the TECH SUPPORT tab on your product page at for the latest available MANUALR evised: June 28, 2013 Neo Coolcam IP CameraPage 2 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 PRODUCT REFERENCEIR BULBSPOWER CONNECTORFOCUS RINGCAMERALENSEEXTERNAL SPEAKER CONNECTORLIGHT SENSOREXTERNAL ALARM CONNECTORSWIFI ANTENNA CONNECTORETHERNET CONNECTIONPage 3 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Thank you for purchase this IP Camera . With it, you will be able to check in on the area it is monitoring using the Internet and your instructions cover the basic setup and use of this product and should be followed note: setting up and IP Camera does require some basic knowledge of your router and home network for proper operation. This MANUAL will cover the basics, but there are many different router and network setups, so your particular setup may differ from the examples in this PROCESSTo set up your Camera , we will do the following;1.

2 Gather information about your Connect the Camera with an ethernet cable for Adjust settings on the Test your settings5. Make the Camera wireless6. Accessing the Camera through the internet7. Accessing the Camera with a smartphone appPREPARATIONTo properly set up your IP Camera , you will need access to your WIFI network and your router. A secure WIFI network requires the proper settings and password to allow a device to work on it. You will need your password to make your Camera to your router may be required to let you access your Camera from the internet. You will need your router user name and password to make some basic changes to your router to allow access. We will show some general steps in this MANUAL on router Camera set up requires some software that you will find on our website. Go to the product page, and to the TECH SUPPORT area. Please download any files located RINGINTRODUCTIONPage 4 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Please write down the info you gather on this page for your Name:2 Router Password:3 Router Address:4 Subnet Mask5 DNS Server6 Camera Address7 Http Port8 Network Name9 Network Security Type10 Network Password11My IP Address( )12 Camera Admin Name13 Camera AdminPasswordSET UP INFORMATIONPage 5 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Each device on your network has a unique address, called an IP Address.

3 These addresses allow the devices to talk to the network. Your PC has an IP Address, your router has one, and your Camera will have one. Each address must be unique. They can look like this: It is possible that your IP address uses different numbers than what is shown. That s okay. Just keep notes on the page , we re going to get the address of your network. Just look, don t make any your Windows PC, go to start . Then CONTROL on VIEW NETWORK : YOUR IP ADDRESSPage 6 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Your screen may look a little different, depending on your network setup and your version of Windows. Click on your CONNECTION. This will bring up information about your : YOUR IP ADDRESSPage 7 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Now, click on DETAILS. This is where we ll get the information we : YOUR IP ADDRESSPage 8 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 You can see your PC s IP address.

4 In this case, The first 3 numbers are the same for all your devices on your network. Remember: your numbers may be different from what is shown in the examples. Use YOUR Router is called the Default Gateway. Copy this address into Slot 3 on your the IPv4 Subnet Mask into Slot DNS server is needed for your PC and other devices to talk to the internet. Your Camera will need 1 DNS address. Copy the first DNS address into Slot you are done, you can hit the RED X on these Windows to make them go PC IP3 - Router4 - Subnet Mask5 - DNSINFO : YOUR IP ADDRESSPage 9 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 POWER CONNECTORWIFI ANTENNA CONNECTORETHERNET CONNECTIONA ttach the WIFI antenna to the connector and screw on THE CAMERAPage 10 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Plug the ethernet cable into the port on the THE CAMERAPage 11 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Plug the the other end of the ethernet cable into a free port on your : your Router may look different from the example are usually called LAN 1, LAN 2, and so THE CAMERAPage 12 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Now plug in your power allow 30 seconds for your Camera to start .

5 It will move around during the start up this time, your Camera will try to find a free IP address on your network. CONNECTING THE CAMERAPage 13 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 You are now going to use the software you downloaded from our site. This is called IP Camera To o l .IP Camera Tool will do one thing - it will locate your Camera on your network and let you access it for the first time. Double-click IP Camera Tool and let it run. It may take a minute, but it should locate your Camera on your Camera will appear as ANONYMOUS and it will have a new IP Address that will look similar to other Addresses on your network. The last set of numbers will be unique to the Camera . Remember, the numbers shown here are only examples. Your network could look quite your Camera appears in IP Camera Tool, double-click web browser should open and a login screen should appear. Note: Your Camera works best with Internet Explorer.

6 While it will work with other browsers, only Internet Explorer will show you ALL the options for your Camera SOFTWAREThe location on your network the cam-era found. This location may change if you do not make it permanant, as noted later in this 14 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Your login screen should appear in Internet Explorer or your main the name admin in the User area. All lower Sign INPage 15 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Internet Explorer uses software called ACTIVE X to run some of the features of your Camera . You should ALLOW ActiveX to run if you want all the features. After you ALLOW, you will need to LOGIN EXPLORERPage 16 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Your Camera should now be working using the initial re going to make some quick changes to the settings. First, let s change the resolution of the Camera to a higher setting.

7 THE MAIN INTERFACEPage 17 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Click and choose RESOLUTIONPage 18 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Now change the MODE of your Camera to suit your needs. In the US, this is usually 60 HZ, or , click on FOR ADMINISTRATOR, on the bottom right of the MODEPage 19 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524On the right-hand side, there are several options for different features. We re going to cover the basics in this s name your Camera . Click on ALIAS SETTINGSPage 20 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Enter a name for your Camera , such as MyCamera. Click , click on DATE AND TIME. NAME YOUR CAMERAPage 21 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Choose the correct time Camera can automatically sync the proper time with the United States time the box for SYNC to activate time sync.

8 Leave the server set to may also choose to set the time based on your PC time. Either will the next step, make a note of the IP Address that is appearing in your browser. In this example, it s Your Camera s address will be this down in slot 6 of your info on BASIC NETWORK a note of your Camera s Address. In this example, it Your address will be different. SET THE TIMEPage 22 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524 Your Camera has been working on a temporary IP address. We will now make this address permanant. Your Camera needs a permanant address for it to work properly over the make the following changes UNCHECK the setting Obtain IP from DHCP Server. 2. UP Add: this is the address you want for your Camera . In general, the current setting should be okay and you can leave this alone. The number you choose should be on your info Compare the subnet number to that on your info sheet. They should Gateway: this is your router.

9 Compare to your number on your info sheet. They should DNS server. This should also match the number on your info sheet. If necessary, change this number to match that on your info HTTP PORT: This number is usually 80, but can be different. Please note down the number that is shown here on your info sheet in slot 7. 7. Hit SUBMIT to make your Your Camera will REBOOT. Please wait for it to complete before going !Step 2 Step 3 Step 4 Step 5A PERMANANT IP ADDRESSStep 6 Page 23 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524If necessary, log back into your Camera using the address you wrote down as your Camera IP address. You will do this using your browser, such as Internet on DDNS Service down the DDNS Service list and choose and your Camera will ! Your Camera is now working connected by wire to your next steps will turn your Camera wireless!TURN OFF DDNSPage 24 PRODUCT MANUALNEOCAM Wireless PTZ Camera : Phone: 877-345-2336 Fax: 888-236-2524If your Camera is working fine while connected by wire, you re ready to make your Camera will need to know a few things about your WIFI network before trying to add your Camera to the should know and put on your info sheet the following:8: Your WIFI Network network name can be almost anything.

10 Network names can be seen by anyone. You should never use the default network name that came with your router. Make something unique. Remember, your network name will be : Your WIFI Security are a few different standardard for WIFI security. The settings on the Camera must match the settings on your router exactly. An open or unsecure WIFI network is not safe for you and the devices on your network. You should be running the best security possible for your router and the devices on your network. Please refer to your Router MANUAL for the settings available to you. 10: Your WIFI password should be complicated, a mix of numbers and letters. You ll want to write down your password on your info sheet. Network security is important to keep your network, devices and data suggestions: Do not use Default names and passwords. These are not secure. Do not share your WIFI network. Use WIFI security settings, the strongest possible for your network and devices. Your WIFI network name IS public.