International

1 International Helicopter Safety TeamSafety ManagementSystem Toolkit2nd Edition, 2009 Produced by the US Joint Helicopter Safety Team (USJHSIT)All information in this publication has been provided in good faith. Every effort has been made to ensure the accuracy of the information containedin this publication. Neither the IHST, nor any of its members or contributors, past, present or future, warrants its accuracy, will, regardless of its ortheir negligence, assume liability for any foreseeable use made thereof, which liability is hereby wish to thank the dedicated safety professionalsof the Joint Helicopter Safety Implementation Teamand the Safety Management Systems Industry Work-ing Group that produced this ArendtPhD, Federal Aviation AdministrationSMS Program Manager, JHSIT SMS IWGFred BrisboisSikorsky Aircraft Director of Safety.

2 JHSIT Co-ChairSue BrisboisEducation Resources, DupontPresident/CEO System Safety Services, SMS IWGR ichard KomarniskiGrey Owl Aviation Consultants, Inc., JHSIT SMS IWGJ. HeffernanHAI Director of Safety, JHSIT SMS IWGEric LuggerAir Methods, JHSIT SMS IWGD enise UhlinBristow Director of Safety,Western Hemisphere Quality and Safety JHSIT SMS IWGLisa A. WrightPublisher, Wright Publishing Group, D. JohnsonAirborne Law Enforcement Association,Safety Program ManagerJHSIT SMS IWG ChairpersonFORWARDThe 2005 International Helicopter Safety Symposiummarked the beginning of an International effort to reducethe accident rate by at least 80 percent by 2016.

3 TheInternational Helicopter Safety Team (IHST) was formedto lead efforts toward reaching this IHST Executive Committee formed the Joint Heli-copter Safety Analysis Team (JHSAT) to analyze theaccidents and provide recommendations to reduce theaccident rate, and the Joint Helicopter Safety Implemen-tation Team (JHSIT) to develop strategies and actionplans to reduce includes associations such as Helicopter Associ-ation International (HAI), the Airborne Law EnforcementAssociation, the European Helicopter Association (EHA),European Helicopter Operators Committee (EHOC),Cooperative Development of Operations Safety andContinuing Airworthiness Project (COSCAP) of the Inter-national Civil Aviation Organization (ICAO), HelicopterAssociation of Australasia, Centro de Investiga o ePreven o de Acidentes (CENIPA) in Brazil, AmericanHelicopter Society (AHS) International , Association of AirMedical Services (AAMS)

4 , International Association ofOil and Gas Producers (OGP), Tour Operators Programof Safety (TOPS), the military, aircraft and engine manu-facturers, the insurance industry, helicopter industrycustomer base, and line JHSAT s initial report provided recommenda-tions directed at specific missions. The JHSAT s fore-most recommendation was the need to implement aSafety Management System (SMS) for use by thehelicopter JHSIT prepared this toolkit to help organizationsunderstand the fundamentals of safety managementsystem. It serves as a guide to implement and managean SMS, tailored to all size SUMMARY Based on the findings of the Joint HelicopterSafety Analysis Team (USJHSAT) report issued in2007, safety management problems were one ofthe broadest categories requiring intervention.

5 Thistoolkit addresses the issues uncovered in the reportand provides a Safety Management System (SMS)that proactively promotes safety through a continu-ous improvement program. This SMS includes atti-tudes toward assessing and managing risk andmanaging safety as a proactive organizationbehavior that employs safety-driven decision-making through risk assessment and promoting apositive and systemic safety SMS document is an advanced, integratedmethod of implementing standards identified by theInternational Civil Aviation Organization (ICAO) andthe FAA Flight Standards Service (AFS-900).

6 The toolkitprovides assistance for organizations to achieveimproved safety performance using a performancebased approach. It encourages organizations tochoose the solution that best suits their needs andperformance objectives. The toolkit helps the organiza-tion determine their level of compliance and to developan action plan that includes the necessary introduction addresses the case for a SafetyManagement System (SMS) and describes what anSMS 1 Identifies policies, procedures, and human respon-sibilities that organizations use to express andachieve their desired level of safety.

7 Policies charac-terize the nature and performance of an organiza-tion, and procedures define how to execute section on human responsibilities identifies theduties, responsibilities, authority, goals and objec-tives that impact an 2 Identifies the theories and philosophy behindcreating an SMS program that emphasizes the use of12 core elements in designing an effective SMS elements include the objectives and expecta-tions which are core to a robust and functional 3 Organized, systematic guidelines are providedthat can be followed over time to implement an checklist for the 12 elements will help to guideorganizations in SMS 4 Contains a variety of resources to assist in design-ing an SMS manual for organizations wishing toestablish a Safety Management System.

8 It includes adefinition of terms, checklists and a CD containingexamples of forms used in implementing and manag-ing an are welcome and should be sent to theIHST Secretariat, c/o the American Helicopter Soci-ety, 217 N. Washington Street, Alexandria, VA22314-2538 or email: Please notethe page(s) and/or paragraph(s) that pertain to yoursuggestion and include your contact ..1 Why is SMS Needed?How Does an SMS Differ From Traditional Approaches?SMS Business Tools for ManagersDefinition of SMSThe Four Pillars of SMSC hapter 1: Organization & HumanRequirements.

9 9 Controls, Interfaces, Process Measures& Safety GoalsSafety ObjectivesSafety PlanningSafety Management PlanChapter 2: Safety ManagementSystem Elements ..15 Safety PolicySafety Policy TableManagement Commitment & AccountabilitiesSafety Policy TableManagement Commitment & Accountabilities Table Key Safety Personnel TableEmergency Preparedness & ResponseEmergency Preparedness & Response TableDocumentation & RecordsDocumentation & Records TableRisk ManagementSafety AssuranceSafety Risk Management TableSystem & Task Analysis TableHazard IdentificationHazard AnalysisSafety Risk Analysis TableRisk AssessmentAssess Safety Risk TableSafety AssuranceContinuous Monitoring TableAuditsInternal Audits

10 By Operational Department TableInternal EvaluationInternal Evaluation TableSafety Program AssessmentRecord of AssessmentOccurrence InvestigationInvestigation Design TableEmployee Reporting & FeedbackJust Culture ProcessEmployee Reporting & Feedback TableManagement of ChangeManagement of Change TableContinual Improvement TableSafety Promotion TablePersonnel Expectations Competence TableSafety CultureCommunication & Awareness TableChapter 3: Guidelines ForImplementing An SMS ..73 SMS Implementation ProcessImplementing an SMSSMS Implementation ChecklistSMS Development ChartChapter 4: Sample SMS Manual.