Transcription of ISSUES 05 - 삼성SDI 공식 사이트
1 5657 Samsung SDI Sustainability Report 2015 ISSUES 05 Our VisionKey Performance Index SDI ' , ' .. Our Approach , SDI . , . SDI , .Business Relevance , , | Risk | Opportunity No. 1 SDI Audit , 2016 2015 2015 - - 33 23 23 CEO Audit 5657 Samsung SDI Sustainability Report 2015 Overview | Business Portfolio | Strategic Focus & Approach | Sustainability Management | AppendixCustomer Satisfaction 2015 7 CEO.
2 CEO .SDI . 2015 5 . , , . , . 8 5 , . , . Creating Value for Customers, Making the World a Better Place 1) . Build customers' trust by creating value2) . Place the environment and safety first3) . Improve Quality Management System and Process5859 Samsung SDI Sustainability Report 2015 | (CS) SDI ' (VOC, Voice of Customers)' , SNS.
3 VOC VOC . ( ) SNS . , VOC . SDI . , , .. / GRule & Process P / D _ Audit, C _ A / GRule & Process P ( ) & D C/List_ CT-VOC A / GRule & Process P D ( / / / ESD, EOS ) C ( ) Audit A / GRule & Process P TAT & D C A / GRule & Process P ( ) _ , , , D ( )_ , CTQ CSQE(Supplier Quality Engineer) A 123455859 Samsung SDI Sustainability Report 2015 Overview | Business Portfolio | Strategic Focus & Approach | Sustainability Management | Appendix 28 CSI(Customer Satisfaction Index) Survey.
4 VOC Lead Time , . , , . 'Mr. ' . , . 'ZERO' , . 1) , 2) TF . , . (SQE, Supplier Quality Engineer) .. VOC 'Focus119' VOC ..| SDI (ERP REACH , ).
5 * Restriction of the use of Hazardous Substances in EEE * Global Automotive Declarable Substance List* End of Life Vehicle * Registration, Evaluation, Authorization and Restriction of Chemicals RoHS EU , , , 6 , (PBBs, PBDEs) GADSL EU, , , ELV REACH EU 1.
