Jamco America, Inc.

1 Supplier Quality & Contractual Requirements Manual Revision R JQSGU-004 Page 1 of 28 Jamco america , Inc. Supplier Quality & Contractual Requirements Manual Jamco america , Incorporated 1018 80th Street Everett, WA 98203 THIS DOCUMENT IS THE PROPERTY OF Jamco america , INC. ANY DUPLICATION OR USE WITHOUT THE EXPRESS WRITTEN CONSENT OF Jamco america , INC., IS PROHIBITED. JA RELEASEDPREPARED: CHECK: / / APPROVED: Quality & Contractual Requirements Manual Revision R JQSGU-004 Page 2 of 28 Table of Contents 1 Purpose .. 6 2 Applicability .. 6 3 Responsibility .. 6 JA Buyer .. 6 JA QA Manager/Designee .. 6 Subcontractor .. 6 Supplier .. 6 4 Definitions and Acronyms .. 7 Definitions.

2 7 Buyer Furnished Equipment / Customer Furnished Equipment (BFE/CFE) .. 7 Certificate of Conformance (COC).. 7 Delta FAI Submissions .. 7 Designee .. 7 Job Planning .. 7 Net-InspectTM (NI) .. 7 Notice of Escape (NoE) .. 7 Purchase Order (PO) .. 7 Purchaser .. 7 Special Processes .. 8 Supplier Delegated Inspection .. 8 Technical Information .. 8 Time and Temperature Sensitive Materials .. 8 Acronyms .. 8 5 References .. 9 6 Supplier Requirements .. 10 7 Quality Management Systems (QMS) Requirements .. 10 Scope .. 10 Normative Reference .. 12 Terms and Definitions: .. 13 Context of the 13 Understanding the Context of the Organization: [No Additional Requirements] .. 13 Understanding the Needs and Expectations of Interested Parties: [No Additional Requirements].

3 13 Determining the Scope of the Quality Management System: [No Additional Requirements] .. 14 Quality Management System and Its Processes: [No Additional Requirements] .. 14 Leadership .. 14 Leadership Commitment: [No Additional Requirements] .. 14 General: [No Additional Requirements] .. 14 Customer Focus: [No Additional Requirements] .. 14 Policy: [No Additional Requirements] .. 14 Establishing the Quality Policy: [No Additional Requirements] .. 14 JA RELEASEDS upplier Quality & Contractual Requirements Manual Revision R JQSGU-004 Page 3 of 28 Communicating the Quality Policy: [No Additional Requirements] .. 14 Organizational Roles, Responsibilities & Authorities: [No Additional Requirements] .. 14 Planning .. 14 Actions to Address Risks and Opportunities: [No Additional Requirements].

4 14 Quality Objectives and Planning to Achieve Them: [No Additional Requirements] .. 14 Planning of Changes: [No Additional Requirements] .. 14 Support .. 14 Resources: [No Additional Requirements] .. 14 General: [No Additional Requirements] .. 14 People: [No Additional Requirements] .. 14 Infrastructure: [No Additional Requirements] .. 14 Environment for the Operation of Processes: [No Additional Requirements] .. 14 Monitoring and Measuring Resources: .. 14 General: .. 14 Measurement Traceability: [No Additional Requirements] .. 15 Organizational Knowledge: [No Additional Requirements] .. 15 Competence: [No Additional Requirements] .. 15 Awareness: [No Additional Requirements] .. 15 Communication: [No Additional Requirements].. 15 Documented Information: [No Additional Requirements].

5 15 General: [No Additional Requirements] .. 15 Creating and Updating: [No Additional Requirements] .. 15 Control of Documented Information: [No Additional Requirements] .. 15 Operation .. 15 Operational Planning and Control: .. 15 Operational Risk Management: [No Additional Requirements] .. 16 Configuration Management: [No Additional Requirements].. 16 Product Safety: [No Additional Requirements] .. 16 Prevention of Counterfeit Parts: [No Additional Requirements] .. 16 Requirements for Products and Services: [No Additional Requirements] .. 16 Customer Communication: .. 16 Determining the Requirements for Products and Services: [No Additional Requirements].. 16 Review of Requirements for Products and Services: .. 16 Changes to Requirements of Products and Services: [No Additional Requirements].

6 16 Design and Development of Products and Services: [No Additional Requirements] .. 16 General: [No Additional Requirements] .. 16 Design and Development Planning: [No Additional Requirements] .. 16 Design and Development Inputs: [No Additional Requirements] .. 17 Design and Development Controls: .. 17 Design and Development Outputs: .. 17 Design and Development Changes: .. 17 Control of Externally-Provided Processes, Products and Services: [No Additional Requirements] .. 17 JA RELEASEDS upplier Quality & Contractual Requirements Manual Revision R JQSGU-004 Page 4 of 28 General:.. 17 Type and Extent of Control: .. 18 Information for External Providers: .. 18 Production and Service Provision: [No Additional Requirements] .. 18 Control of Production and Service Provision: [No Additional Requirements].

7 18 Control of Equipment, Tools and Software Programs: .. 18 Validation and Control of Special Processes: [No Additional Requirements] .. 18 Production Process Verification: .. 18 Identification and Traceability: .. 19 Property Belonging to Customers or External Providers: .. 19 Preservation: .. 19 Post Delivery Activities: [No Additional Requirements].. 20 Control of Changes: .. 20 Release of Products and Services: .. 20 Control of Nonconforming Outputs: .. 20 Performance Evaluation .. 21 Monitoring, Measurement Analysis and Improvement: [No Additional Requirements] .. 21 General: [No Additional Requirements] .. 21 Customer Satisfaction: [No Additional Requirements] .. 21 Analysis and Evaluation: [No Additional Requirements] .. 21 Internal Audit.

8 21 Management Review: [No Additional Requirements] .. 21 General: [No Additional Requirements] .. 21 Management Review Inputs: [No Additional Requirements] .. 21 Management Review Outputs: [No Additional Requirements] .. 21 Improvement .. 21 General: .. 21 Nonconformity and Corrective Action: [No Additional Requirements] .. 21 Continual Improvement: [No Additional Requirements] .. 21 8 Terms and Conditions .. 22 Acceptance of Supplier s Conditions .. 22 Cancellation .. 22 Patent Protection .. 22 Assignment .. 22 Governing Law .. 23 Confidentiality .. 23 Conflict .. 23 Pricing & Discounts .. 23 Warranty .. 23 Excusable / Non-Excusable Delay .. 23 Material Inspection by JA .. 24 Customer Specific Appendices .. 24 JA RELEASEDS upplier Quality & Contractual Requirements Manual Revision R JQSGU-004 Page 5 of 28 A1 - Jamco Tokyo (JT) Reference JQCK-006.

9 24 A2 - Boeing Reference JQSGU-004T-1 .. 24 A3 - Airbus Reference JQSGU-004T-2 .. 24 Record of Revisions .. 25 JA RELEASEDS upplier Quality & Contractual Requirements Manual Revision R JQSGU-004 Page 6 of 28 1 Purpose This manual provides the general quality control requirements implemented by a Jamco america , Inc. (JA) supplier. Specific JA customer or contractual requirements are captured in POs. Suppliers and their subcontractors comply with all requirements on JA s PO and its referenced documents. 2 Applicability This manual applies to suppliers who produce or provide materials, parts or assemblies for programs or other projects as specified in JA POs or other contractual requirements. All documents including drawings and specifications, whether issued by JA, government or JA customer, are considered part of the PO requirements, when specified or referenced.

10 Suppliers are responsible for the certification of all off-the-shelf and catalogue items, including testing equipment, to meet quality and safety requirements. Suppliers who provide parts in support of Boeing programs must comply with the requirements of JQSGU-004T-1. Suppliers who provide testing services in support of Airbus programs must comply with the requirements of Nadcap or ISO 17025 or be an Airbus-approved special processor. Certified inspectors must be used for non-destructive testing. 3 Responsibility JA Buyer The JA buyer provides copy or access of this manual to suppliers to support JA quality requirements as directed by Procurement, QC or QA Managers. JA QA Manager/Designee The JA QA Manager or designated employee is responsible for the maintenance of this manual.