Jetstar GDS Guide

1 Jetstar GDS Guide Jetstar Agent Hub GDS Participation Product This list shows which Jetstar Group airlines* are Jetstar offers four types of fares through the GDS. available in each GDS: Amadeus Sabre Product offering for non-Qantas offices (JQ, 3K, VF & GK ) (JQ, 3K, VF, GK & BL) Fare Starter Starter Business Starter Plus Max Max Type Galileo Abacus (JQ, 3K & VF) (JQ, 3K, VF, GK & BL) Fare L, M, N, O, H, K T, V, Y J. Classes Q, R, S. Worldspan Travelsky (JQ, 3K & VF) (JQ, 3K & VF). Product offering for Qantas offices Apollo Axess Fare Starter Starter Business (JQ, 3K & VF) (JQ, 3K, VF & GK) Type Max Max Fare H, K, L, M, N, T, V, Y J. *The Jetstar Group of airlines includes: Classes O, Q, R, S. JQ Jetstar Airways 3K Jetstar Asia VF Valuair All Jetstar economy fares purchased in GDS are BL Jetstar Pacific inclusive of 20kg checked baggage.

2 Business Max GK Jetstar Japan fares receive 30kg. Business Starter fares and sale fares are not available through the GDS. Fares & Schedules Jetstar participates in interline fares of Jetstar interline partners. These are booked in classes I, A, Fares E, P, B or D. Jetstar fare updates are distributed to GDS by a third party. Fare changes can take up to 24 hours before Jetstar does not accept waitlist bookings they appear in your GDS. During this time there may be a price difference between your GDS fare quote and the amount charged by Jetstar . Holds (Time Limits). Schedules Jetstar 's schedule can be published in GDS up to Fare Class Holds Time 330 days in advance, but to avoid a potentially high Hold for 5 days up to 9 days volume of schedule changes, the schedule will often All Classes prior to departure be available less than 330 days in advance.

3 (Agents in AU, NZ, US, SG, Other) Hold for 1 day between 9 0. Jetstar 's schedule is published to GDS via a third party. days before departure Updates to schedules will not appear in GDS at the time Jetstar publishes the change. Some GDS will Hold for 2 days up to 2 days prior to departure All Classes take up to a week to reflect the changes. To minimse (Agents in ID, TW, PH, HK, MO) Hold for 1 day between 2 0. this time difference Jetstar publishes GDS schedule days before departure updates at an optimised time on a Wednesday, to appear in GDS at the following times: The hold applicable to the first sector governs the entire booking Amadeus Thursday Axess Tuesday Original hold time remains the same regardless of Galileo Saturday Sabre & Abacus.

4 Changes made to the booking before payment following Wednesday Apollo Saturday Bookings can be made up until 3 hours prior to Travelsky- Saturday Worldspan Saturday departure Jetstar Airways Pty Ltd, ABN 33 069 720 243. Jetstar GDS Guide Jetstar Agent Hub Currency and Payment types Currency Jetstar bookings won't always be in the same currency as your GDS PNR. If you're a registered agent of Jetstar and you're based in a country Jetstar operates to, Jetstar will generally use the currency where your office is located If you're not a registered agent of Jetstar , Jetstar will generally use the currency of the departure point of the first Jetstar sector in your itinerary When you make a Jetstar booking on hold, Jetstar will return an SSR confirming the currency and amount, JQ AMOUNT DUE JQ Credit card & UATP.

5 Jetstar accepts payments by the following credit cards (as well as UATP) in the following currencies: Jetstar Airways Jetstar Asia JQ VI MC AX DI JC UATP(TP) 3K VI MC AX DI JC UATP(TP). AUD Y Y Y Y N Y AUD Y Y N Y N Y. CNY Y Y N N N Y CNY Y Y N Y N Y. JPY Y Y N Y Y Y HKD Y Y N Y N Y. KRW Y Y N N N Y IDR Y Y N N N Y. MYR Y Y N N N Y INR Y Y N N N Y. NZD Y Y Y Y N Y JPY Y Y N N Y Y. SGD Y Y N Y N Y MYR Y Y N Y N Y. THB Y Y N Y N Y NZD Y Y N Y N Y. TWD Y Y N N N Y PHP Y Y N N N Y. USD Y Y N Y N Y SGD Y Y N Y N Y. IDR Y Y N N N Y THB Y Y N Y N Y. PHP Y Y N N N Y TWD Y Y N N N Y. VND Y Y N Y N Y USD Y Y N Y N Y. VND Y Y N Y N Y. Valuair Jetstar Pacific 3K VI MC AX DI UATP(TP) BL VI MC AX DI JC UATP(TP). JPY Y Y N N Y HKD Y Y N N N Y. SGD Y Y N Y Y JPY Y Y N Y N Y.

6 USD Y Y N Y Y KRW Y Y N N N Y. CNY N N N Y Y MYR Y Y N Y N Y. HKD N N N Y Y SGD Y Y N Y N Y. MYR N N N Y Y THB Y Y N Y N Y. THB N N N Y Y TWD Y Y N N N Y. IDR Y Y N N Y USD Y Y Y Y Y Y. NZD Y Y N N Y AUD Y Y N N N Y. AUD Y Y N N Y NZD Y Y N N N Y. VND N N N Y Y VND Y Y Y Y Y Y. Jetstar Japan GK VI MC JC DI UATP(TP). JPY Y Y Y N N. AUD Y Y N N N. KRW Y Y N N N. SGD Y Y N N N. NZD Y Y N N N. Jetstar Airways Pty Ltd, ABN 33 069 720 243. Jetstar GDS Guide Jetstar Agent Hub Payments must be entered as a special service request (SSR) at the time of booking (or before the hold expires): GDS Credit Card Key Entry AMADEUS SR EPAYJQNN1-CC/XX123456789000000/EXP08 05-JOHN SMITH. SABRE 3 OTHS/XX123456789000000/EXP 08 05 3 OTHS/CH JOHN SMITH. GALILEO * WORLPSPAN 3 SSROTHSJQHK1 CCXX123456789000000/EXP08-05/JOHN SMITH.

7 APOLLO 3 SSROTHSJQHK1 CCXX123456789000000/EXP08-05/JOHN SMITH. ABACUS 3 OTHS/XX123456789000000/EXP 08 05 3 OTHS/CH JOHN SMITH. AXESS 3 OTHS JQ CCXX123456789000000/EXP0805/SMITH/JOHN. TRAVELSKY SSR OTHSJQHK1 CCXX123456789000000/EXP08-05/JOHN SMITH. Use the applicable carrier code JQ/3K/VF/BL/GK. Replace xx with the two letter credit card code Replace 123456789000000 with the credit card number The UATP code is TP'. BSP. IATA agents in selected countries have the option of using BSP payment through the GDS. This enables agents to pay bookings by entering an SSR OSAG including their agency IATA number. Accounts are settled through BSP on a recurring cycle. Refer to Jetstar Agency Hub for details on how to register for BSP payment. GDS BSP Key Entry AMADEUS SROTHS-OSAG XXXXXXXX.

8 SABRE 3 OTHS/OSAG XXXXXXXX. GALILEO *OSAG XXXXXXXX. WORLPSPAN 3 SSROTHSJQCK OSAGXXXXXXXX. APOLLO @:3 SSROTHSJQNN1 CK OSAG XXXXXXXX. ABACUS 3 OTHS/OSAG XXXXXXXX. AXESS 3 OTHS JQ OSAG XXXXXXXX. TRAVELSKY SSROTHSJQ OSAG XXXXXXXX. Use the applicable carrier code JQ/3K/VF/BL. Replace xxxxxxxx with your 8 digit IATA number Jetstar Airways Pty Ltd, ABN 33 069 720 243. Jetstar GDS Guide Jetstar Agent Hub booking Restrictions Changing Jetstar Flights Flight, date, time and name changes can be made Ensure passenger name has a title. through the GDS. To change a flight you should: If a party has two pax with the same name, Delete the old and add the new flight in the same differentiate them ( by adding diff title or transaction in order to be charged correctly.)

9 Middle initial), as booking will be rejected if this occurs. You can then end the record and a confirmation response (HK status) should be received against the new flight. SSR If you get a negative response, then we will send a note back to the GDS booking explaining why. The following special services can be requested Generally, it's because the class you sold is not on JQ through the GDS with an SSR entry: available, so you may need to select another class. If you are experiencing any issues with the booking SSR Description changes, you can contact to investigate. INFT Adding an infant under 2 years of age to a booking Changes must be paid for by Credit Card or BSP. payment at the time of the change. To do this you Pax are unable to walk to the Aircraft gate.

10 Pax are WCHR required to be able to ascend and descend stairs should re-add the Credit Card or OSAG line and without assistance. end the booking . Pax are unable to ascend or descend stairs without Please note: any changes made through Jetstar 's Trade Support line will transfer WCHS assistance. May require assistance to the aircraft ownership of the PNR to Jetstar . System synchronisation errors may occur if you make subsequent changes to the parent or child PNR through the GDS. Jetstar will not accept any responsibility for errors made through the GDS after the booking Pax are chair bound and may require assistance WCHC onto the aircraft has been changed (and owned) by Jetstar . BLND Blind passenger Refund DEAF Deaf passenger Starter and Starter Plus fares are non-refundable.