JOB DESCRIPTION AND PERFORMANCE SUMMARY

1 JOB DESCRIPTION AND PERFORMANCE SUMMARYEMPLOYEE NAME: _____ JOB TITLE: STROKE NURSE coordinator UNIT: PEFORMANCE IMPROVEMENT DEPT. NUMBER 8325 EVALUATION DATE: _____ STATUS: (Please Check Appropriate Box:) ANNUAL EVAL 3 MONTH EVALJOB DESCRIPTION AND PERFORMANCE EVALUATIONTITLE: STROKE NURSE COORDINATORJOB CLASS: 1285 REPORTS TO: PERFORMANCE IMPROVEMENT & ACCREDITATION MANAGERQUALIFICATIONS: Bachelors or Associate Degree in Nursing required, MSN preferred. The Stroke Nurse coordinator must be a NC licensed Registered Nurse. Recent nursing experience with BLS certification and a minimum of two years experience in Neurologic Critical and or Emergency care setting; evidence of advanced clinical knowledge, leadership abilities, and teaching and communication skills is preferred.

2 Previous experience in case management, stroke care and knowledge of community resources, data collection and analysis is desired. Skills include: Proficiency in computer and office equipment, oral and written communication, ability to collaborate effectively as a team leadership in a dynamic and academic health care environment; flexibility to respond quickly to change; ability to prioritize work activities to achieve goals in a timely manner; problem solving, teamwork, consensus building and negotiations skills. JOB SUMMARY : The Stroke Nurse coordinator is responsible for organizing and administering the stroke outreach programs. This position coordinates stroke education programs to agencies in the Onslow Memorial Hospital and Onslow County referral areas.

3 The Stroke Nurse coordinator provides the Stroke Risk Identification Screening Program to the public; develops, implements and maintains Beyond the Hospital Programs for stroke survivors. The coordinator assures all documentation of outreach activities as required by various agencies. The Stroke Nurse coordinator shall work collaboratively with patients and their families, health care providers, community groups, and schools to facilitate Stroke Care and prevention throughout the continuum of care. The Stroke Nurse coordinator will coordinate regional stroke screening outreach activities that unitizes principles of program management; advanced clinical care and leadership to effectively meet customer needs; and the goals of the grant.

4 Providing leadership and system planning for participating hospitals; coordinating community screenings, securing screening sites, personnel, volunteers and equipment. The Stroke Nurse coordinator collaborates with hospitals and professional organizations to facilitate the development of the stroke program: assessing stroke community screening needs; participating in meetings as appropriate to assure effective communication; demonstrates effective interpersonal communication skills; provides expertise in the area of stroke specialization; consults with health care institutions and community agencies to meet the needs of the patients, volunteers, and care providers. Stroke Nurse coordinator shall develop and promote a standard of care consistent with decreasing inpatient resource utilization, and contribute to service excellence at the hospital and outpatient level in accordance with the goals established in the guidelines of the Kate B.

5 Reynolds Charitable Trust, NC Stroke Association and NC Collaborative Stroke Registry and Onslow Memorial Hospital policies and procedures. The Stroke Nurse coordinator position is grant funded and limited to up to a three-year 2 Stroke Nurse coordinator - 1285 PHYSICAL AND PSYCHOLOGICAL DEMANDS:See 3 Stroke Nurse coordinator - 1285 PERFORMANCE CRITERIA PERFORMANCE EVALUATIONI. GENERAL A. SENSING OTHER S NEEDS SERVICE IMPROVEMENTMEETS STANDARDNEEDS IMPROVEMENTSETTING THE STAGE: First ImpressionsA. Answers all calls by identifying your department and yourself, asking How may I help you? If transferring call, provides extension number to caller before transferring. B.

6 Acknowledges customers and visitors; if someone appears to need directions, offers to help. Lets customers know that you will assist them to their destinations. If unable to personally escort a customer, take him/her to someone who can or provide map with highlighted directions to Complies with Dress code policies (proper uniform and clothing, jewelry, perfume/scents, no recreational clothing, etc). D. Identification badge is worn where the name is displayed and visible. Compliant with policy regarding identification Adheres to organization and departmental policies regarding tardiness, breaks and time clocks. In place and ready to begin work at the scheduled time. ON STAGE:A. Manner and expressions conveys a positive and professional demeanor incorporating the S H A R E principles identified in the Code of Conduct.

7 B. Strives to do the job right the first time. Focuses on the customer s needs. Identifies and resolves customer Takes responsibility for the outcomes of his/her efforts. Recognizes work as a reflection of STAGE:A. Recognizes co-workers are teammates and acts, communicates and works with others towards a common purpose to serve our patients and Shows respect towards teammates by refraining from initiating, participating and/or encouraging gossip. C. Observes unit activities and makes suggestions to appropriate persons for service improvement 4 Stroke Nurse coordinator - 1285 PERFORMANCE CRITERIA PERFORMANCE EVALUATIONII. SAFETYMEETS STANDARDSNEEDS standard precautions as organizational and departmental safety precautions and of fire extinguisher placement/operations, fire pull locations, personal protective equipment, and unsafe conditions and/or recommends preventative measures to appropriate an understanding of established emergency procedures, infection control practices, and applicable OSHA CRITERIA PERFORMANCE EVALUATIONIII.

8 COMPLIANCEMEETS STANDARDSNEEDS completed compliance training for the to organizational policies including federal and state and complies with the organization s Code(s) of conduct that enhances the organization s status as a reliable, honest, trustworthy provider in governmental or non-governmental payment programs including, but not limited to, Medicare, Medicaid, Tricare, CRITERIA PERFORMANCE EVALUATIONIV. PERFORMANCE /DEPARTMENT IMPROVEMENTMEETS STANDARDSNEEDS the department/unit role in both unit and organization-wide PERFORMANCE and Improvement goals and unit or organization-wide monitoring activities as ways to improve job/department 5 Stroke Nurse coordinator - findings from departmental, organizational, and PERFORMANCE Improvement activities into work CRITERIA PERFORMANCE EVALUATION V.

9 T I M E M A N A G E M E N TMEETS STANDARDNEEDS work assignments in a timely hospital standards relating to annual health testing on time in a highly productive ability to prioritize workload PERFORMANCE CRITERIA PERFORMANCE EVALUATION VI. TEAMWORKMEETS STANDARDNEEDS r k s h a r m o n i o u s l y w i t h t e a m m e m b e r s . a willingness to adjust personal schedule to accommodate routine requirements or changing priorities in the organizational and departmental policies through words and team members on a voluntary, ongoing other duties as CRITERIA PERFORMANCE EVALUATION VII. CLINICAL SKILLSMEETS STANDARDSNEEDS IMPROVEMENTC ompletes documentation of all information in a timely and appropriate patient information 6 Stroke Nurse coordinator - 1285 Interacts with Stroke Nurse coordinator to enhance Stroke Care and prevention responsibility for follow-up on patients per established with healthcare providers, patient families, and other community groups to facilitate program goals and and implements educational action plan for healthcare staff and community at large for Stroke care and prevention r k s w i t h c o m m u n i t y t o e s t a b l i s h s u p p o r t s y s t e m s a n d i d e n t i f y a t r i s k Stroke patient CRITERIA PERFORMANCE EVALUATION VIII.

10 COMMUNICATIONMEETS STANDARDSNEEDS IMPROVEMENTC ommunicates Stroke program progress and outcomes to PERFORMANCE Improvement committee, NC Stroke Association & NC Stroke patient status and needs to healthcare providers and other assisting plan of care for Stroke Care to patients and families in a clear and understandable CRITERIA PERFORMANCE EVALUATION IX. JOB KNOWLEDGEMEETS STANDARDSNEEDS IMPROVEMENTE stablishes and maintains the structure and processes necessary to provide Stroke Care services in Onslow County through a three-pronged approach, Risk Identification, Acute care EVB standardized guidelines for practice delivery and Beyond the Hospital community activities aimed at addressing the needs of the defined patient and completes follow-up on all acute care outpatient and inpatient stays for the defined patient home visits/Follow-up Calls as a necessary mechanism of assessment and follow-up and as requested by any healthcare and maintains effective relationships with the medical community, Community Health Improvement Project, Caring Community clinic, public health department, school, families, church groups.