Joint Base San Antonio 502d Air Base Wing Customer Service ...

1 Joint base San Antonio 502d Air base wing Customer Service Guide Joint base San Antonio , Texas April 2016 DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES. OFFICIAL DoD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES. DoD telephones are provided for the transmission of official government information only and are subject to communications security monitoring at all times. Use of official DoD telephones constitutes consent to communications security telephone monitoring DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES.

2 OFFICIAL DoD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES. 1 TABLE OF CONTENTS Functional How to Use this Emergency Phone Numbers by Organizational 502d Air base wing Staff 502d Air base wing 502d Air base wing Command 502d Air base wing Resilience & Community JBSA Sexual Assault Prevention & 502d Air base wing Equal 502d Air base wing 502d Air base wing Inspector 502d Air base wing 502d Air base wing Public 502d Air base wing 502d Air base wing Plans Programs & 502d Comptroller 502d Contracting Air Force Band of the 502d Force Support 502d Force

3 Support Group/Camp 502d Force Support 802d Force Support 502d Installation Support 502d Civil Engineering 502d Communications 502d Operations Support 502d Security Forces and Logistics Support DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES. OFFICIAL DoD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES. 2 502d Security Forces 802d Security Forces 902d Security Forces 502d Logistics Readiness 502d Trainer Development Additional Services on Medical JBSA Independent School Army and Air Force Exchange 502d ABW Organizational DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES.

4 OFFICIAL DoD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES. 3 FUNCTIONAL INDEX Airfield Aquatics Band of the Bowling Camp Bullis, Force Support Child Development Civil Engineering Squadron, Civilian Command Communications Squadron, Comptroller Squadron, 502d ..12 Contracting Squadron, Crisis Action Dining Education and Employee Assistance Equal Equestrian Executive Office/ wing Fire Emergency Fitness Force Support Squadron, Force Support Squadron, Identification Information Technology Information, Tickets & Travel (ITT).

5 15 Inspector Interactive Customer Evaluation (ICE)..11 JBSA Makes Cent$..10 Legal Logistics Readiness Squadron, Medical Military & Family Readiness Military DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES. OFFICIAL DoD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES. 4 Operation Operations Support Squadron, Outdoor Plans Programs and Integration (XP)..10 Protocol Public School Security/Police JBSA-Lackland (802d Security Forces Squadron)..32 Security/Police JBSA-Randolph (902d Security Forces Squadron).

6 35 Security/Police JBSA-Fort Sam Houston/Camp Bullis ( 502d Security Forces Squadron)..30 Sexual Assault Prevention and Substance Suicide Trainer Development Squadron, Visitors on Work HOW TO USE THIS GUIDE All phone numbers listed in this guide are commercial phone numbers. If you would like to make a call on the Defense Switched Network (DSN), please use the following guide: JBSA-Lackland (Commercial=DSN) JBSA-Randolph (Commercial=DSN) JBSA-Fort Sam Houston (Commercial=DSN) *292=554 *565=665 *221=471 *395=969 *652=487 *295=421 *671=473 *466=450 *925=945 *808=420 *977=969 *916=429 The following abbreviations are used to represent JBSA locations.

7 JBSA-Lackland (JBSA-LAK) JBSA-Randolph (JBSA-RND) JBSA-Fort Sam Houston (JBSA-SAM) JBSA-Camp Bullis (JBSA-BUL) JBSA-Canyon Lake (JBSA-CAN) JBSA-Medical Center Annex (JBSA-MCA) JBSA-Grayson Street Annex (JBSA-GSA) JBSA-Kelly Field Annex (JBSA-KFA) JBSA-Port San Antonio (JBSA-PRT) JBSA-Medina Annex (JBSA-MED) JBSA-Seguin Auxiliary Field (JBSA-SAF) DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES. OFFICIAL DoD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES. 5 EMERGENCY NUMBERS ALL PURPOSE EMERGENCY 911 BOMB/PERSONAL THREAT CALLS 210-221-2222 or 911 CHAPLAIN (Duty) 210-221-9363 502d CIVIL ENGINEERING SQ 210-671-5555 COMMAND POST 210-221-9363 502d COMMUNICATIONS SQ 210-925-COMM (2666) CRISIS ACTION TEAM 210-808-4126/808-1158 DOD SAFE HELPLINE 877-995-5247 SEXUAL ASSAULT HOTLINE 210-808-SARC (7272)

8 JBSA DOMESTIC ABUSE HOTLINE 210-367-1213 EXPLOSIVE ORDNANCE DISPOSAL 210-671-2342 FIRE DISPATCH (dial 911 for emergency) JBSA-Lackland 210-671-2921 JBSA-Randolph 210-652-6915 JBSA- Fort Sam Houston 210-221-2244 GROUND ACCIDENTS 210-221-9363 HOSPITAL/MEDICAL (dial 911 for emergency) SAMMC Emergency 210-916-4979 SAMMC 210-916-4141 Wilford Hall Ambulatory Surgical Clinic 210-292-4712 Randolph Clinic 210-652-6403 READINESS/EMERGENCY MGMT 210-671-2260 SECURITY POLICE (dial 911 for emergency) JBSA-Lackland 210-671-2018 JBSA-Randolph 210-652-5700 JBSA- Fort Sam Houston 210-221-2222 SUICIDE PREVENTION 800-273-TALK (8255)

9 For inclement weather notifications and current, automated information on base operating status during a natural disaster, crisis or emergency, call your local Straight Talk line: JBSA-Fort Sam Houston 210-466-4630 JBSA-Lackland 210-671-NEWS (6397) JBSA-Randolph 210-652-7469 Automated Telephone Directory Joint base San Antonio Fort Sam 210-221-1211 Joint base San Antonio Lackland .. 210-671-1110 Joint base San Antonio .. 210-652-1110 DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES. OFFICIAL DoD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES.

10 6 ORGANIZATIONAL LISTINGS 502d AIR base wing (502 ABW) Listing Office Symbol Building Number Phone Number COMMANDER 502 ABW/CC JBSA-SAM B247 210-808-7502 Vice Commander 502 ABW/CV JBSA-SAM B247 201-808-7512 Command Chief 502 ABW/CCC JBSA-SAM B247 210-808-7504 Technical Director for Installation Support 502 ABW/TD JBSA-SAM B247 210-808-7508 Executive Officer 502 ABW/CCE JBSA-SAM B247 210-808-7506 Senior Enlisted Executive 502 ABW/CCE JBSA-SAM B247 210-808-7506 Executive Assistant to the Commander 502 ABW/CCS JBSA-SAM B247 210-808-7502 Executive Assistant to the Commander.