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Journal of Business and Management - Chapman University

Published by Chapman University s Argyros School of Business and EconomicsSponsored by the Western Decision Sciences InstituteWDSIJ. 17 No. 1 Journal of Business and ManagementEditorsCristina M. Giannantonio, Amy E. Hurley-Hanson, WDSI WESTERN DECISION SCIENCES INSTITUTEThe Western Decision Sciences Institute is a regional division of the Decision Sciences Institute. WDSI serves its interdisciplinary academic and Business members primarily through the organization of an annual conference and the publication of the Journal of Business and Management . The conference and Journal allow academicians and Business professionals from all over the world to share information and research with respect to all aspects of education, Business , and organizational AmouzegarCalifornia State University , Long BeachPRESIDENT-ELECTN afisseh HeiatMontana State University -BillingsPROGRAM CHAIR/ vice PRESIDENT FOR PROGRAMS/PROCEEDINGS EDITORJohn DaviesVictoria University of WellingtonVICE PRESIDENT FOR PROGRAMS-ELECTS heldon R.

VICE PRESIDENT FOR MEMBER SERVICES David Yen Miami University of Ohio SECRETARY/TREASURER Richard L. Jenson Utah State University DIRECTOR OF INFORMATION SYSTEMS Abbas Heiat Montana State University - Billings IMMEDIATE PAST-PRESIDENT G. Keong Leong University of Nevada, Las Vegas

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1 Published by Chapman University s Argyros School of Business and EconomicsSponsored by the Western Decision Sciences InstituteWDSIJ. 17 No. 1 Journal of Business and ManagementEditorsCristina M. Giannantonio, Amy E. Hurley-Hanson, WDSI WESTERN DECISION SCIENCES INSTITUTEThe Western Decision Sciences Institute is a regional division of the Decision Sciences Institute. WDSI serves its interdisciplinary academic and Business members primarily through the organization of an annual conference and the publication of the Journal of Business and Management . The conference and Journal allow academicians and Business professionals from all over the world to share information and research with respect to all aspects of education, Business , and organizational AmouzegarCalifornia State University , Long BeachPRESIDENT-ELECTN afisseh HeiatMontana State University -BillingsPROGRAM CHAIR/ vice PRESIDENT FOR PROGRAMS/PROCEEDINGS EDITORJohn DaviesVictoria University of WellingtonVICE PRESIDENT FOR PROGRAMS-ELECTS heldon R.

2 SmithUtah Valley State CollegeVICE PRESIDENT FOR MEMBER SERVICESD avid YenMiami University of OhioSECRETARY/TREASURERR ichard L. JensonUtah State UniversityDIRECTOR OF INFORMATION SYSTEMSA bbas HeiatMontana State University - BillingsIMMEDIATE PAST-PRESIDENTG. Keong LeongUniversity of Nevada, Las VegasREGIONAL vice PRESIDENTV ijay KannanUtah State University Journal of Business and Management Vol. 17, No. 1, 2011 Journal of Business and ManagementVolume 17, Number 1 2011 EDITORSC ristina M. Giannantonio, Chapman UniversityAmy E. Hurley-Hanson, Chapman University J. of Business and ManagementEDITORSC ristina M. Giannantonio, Chapman UniversityAmy E. Hurley-Hanson, Chapman UniversityEDITORIAL BOARDN ancy BorkowskiFlorida International UniversityKrishna S.

3 DhirBerry CollegeSonia M. GoltzMichigan Tech UniversityMiles G. NichollsRMIT UniversityRichard L. JensonUtah State UniversityTerri A. ScanduraUniversity of MiamiJeffrey A. SonnenfeldYale UniversityVictor H. VroomYale UniversityPAST EDITORSB urhan Yavas, California State University Dominguez Hills 1993-1999 Raymond Hogler, Colorado State University 2000-2004 EDITORIAL STAFFR osalinda Monroy, Chapman University , Strategic Marketing and CommunicationsJaclyn Witt, Editorial Assistantiii Journal of Business and Management Vol. 17, No. 1, 2011 We would like to thank the many ad hoc reviewers who shared their expertise to review the manuscripts submitted to JBM over the past few years. Their time and effort greatly contributed to the Journal of Business and A.

4 BuchananCranfield UniversityPearl BrewerUniversity of Nevada, Las VegasRussell W. ClaytonThe University of MississippiDrew DahlUtah State UniversityBruce DehningChapman UniversitySusanna FellmanUniversity of HelsinkiSusan FlahertyTowson UniversityStephen HartmanNew York Institute of TechnologyAndrew HebdonUniversity of MississippiSteve JarosSouthern UniversityMark JohnsonIdaho State UniversityKaren M. LeonardIndiana State University , Fort WayneMatthew McCarterChapman UniversityBj rn MichaelisUniversity of HeidelbergNathan OstreichSan Diego State UniversityFeraidoon Raafat San Diego State UniversityJames RairdonNational Academy UniversityBonnie RoachOhio UniversityValerie RosenblattUniversity of Hawai i at ManoaScott SafranskiSaint Louis UniversityYusuf SidaniAmerican University of BeirutThomas W.

5 SloanUniversity of Massachusetts, LowellYvonne StedhamUniversity of Nevada, RenoRichard SudekChapman UniversityAlexsey TikhomirovBinghamton UniversityNeharika VohraIndian Institute of Management , AhmedabadYing WangMontana State University , BillingsHong ZhuLoyola University Maryland Journal of Business and Management Vol. 17, No. 1, 2011v Journal of Business and Management Vol. 17, No. 1, 2011 ContentsFrederick Winslow Taylor: Reflections on the Relevance of The Principles of Scientific Management 100 Years Later ..7 Cristina M. Giannantonio, Amy E. Hurley-HansonThe Centennial of Frederick W. Taylor s The Principles of Scientific Management : A Retrospective Commentary ..11 Daniel A. WrenTaylor is Dead, Hurray Taylor! The human factor in Scientific Management : Between Ethics, Scientific Psychology and Common Sense.

6 23 Riccardo Giorgio ZuffoThe Debate Goes On! A Graphic Portrayal Of The Sinclair-Taylor Editorial Dialogue ..43 Jeremy C. ShortCiting Taylor: Tracing Taylorism s Technical and Sociotechnical Duality through Latent Semantic Analysis ..57 Nicholas Evangelopoulos Taylor s Unsung Contribution: Making Interchangeable Parts John PaxtonScientific Entrepreneurial Management : Bricolage, Bootstrapping, and the Quest for Efficiencies ..85 Manjula S. Salimath, Raymond J. Jones IIIF rederick W. Taylor s Presence in 21st Century Management Accounting Systems and Work Process Theories ..105 Marie G. Kulesza, Pamela Q. Weaver, Sheldon FriedmanThe Scientific Management of Information Overload ..121 Linda L. Brennan Journal of Business and Management Vol.

7 17, No. 1, 2011 Giannantonio and Hurley-Hanson7 Frederick Winslow Taylor: Reflections on the Relevance ofThe Principles of Scientific Management100 Years Later Cristina M. Giannantonio, University Amy E. Hurley-Hanson, University This Special Edition of the Journal of Business and Management was organized to celebrate the 100th anniversary of the publication of Frederick Winslow Taylor s The Principles of Scientific Management . The large response to our call for papers is indicative of the scholarly interest in Taylor, his work, and its relevance to Management practitioners. The papers we received were broad in scope. While most were supportive of scientific Management , some felt that Taylor should not be honored.

8 The merits of Taylor s work can certainly be debated, but what cannot be argued is that Taylor changed the way people worked in the 20th century. This Special Issue focuses on the relevance of Taylor s work to managerial practice in the 21st century. The aim of this Special Issue is to encourage theoretical and empirical research on Taylor, The Principles of Scientific Management , and its implications for managerial practice in the 21st century. Frederick W. Taylor, the father of Scientific Management , was an American mechanical engineer, efficiency expert, and Management consultant. In 1911 he published his seminal work, The Principles of Scientific Management , in which he laid out the process of scientifically studying work to increase worker and organizational efficiency.

9 The principles underlying his theory contributed to a wide array of Management practices during the 20th century including task specialization, assembly line production practices, job analysis, work design, incentive schemes, person-job fit, and production quotas and control. Journal of Business and Management Vol. 17, No. 1, 20118 The impact of Taylor s work on the field of Management has long been recognized by Management scholars. Wren and Hay s (1977) study saw Taylor at the top of the list among contributors to American Management thought and practice. Heames & Breland s (2010) study found Taylor to be at the top of their list thirty years later. The Principles of Scientific Management , not only tops Bedeian and Wren s (2001, p.)

10 222) list of the 25 most influential Management books of the 20th century, but they refer to it as The most influential book on Management ever published. The 100th anniversary of the publication of his book offers a unique opportunity to reflect on the relevance of Taylor s ideas in the 21st century. This Special Issue has eight articles. The first paper, The Centennial of Frederick W. Taylor s The Principles of Scientific Management : A Retrospective Commentary, is by Management scholar and historian Daniel A. Wren. Dr. Wren is the author of The History of Management Thought, now in its 5th edition, and The Evolution of Management Thought, with Arthur Bedian, also in its 6th edition. Wren received the Distinguished Educator Award from the national Academy of Management for his contributions as the foremost Management historian of his generation.


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