L2 Certificate Principles of Business and …

1 Quality Management System 600/6543/6 Specification IQ Level 2 Certificate in Principles of Business and Administration (QCF). Specification Qualification No: 600/6543/6. Page 1 of 49 | Version | 10/10/2012 | Author CZ. Quality Management System 600/6543/6 Specification Contents Page Industry Qualifications .. 3. Introduction .. 3. About this Qualification (Description, Objectives, Aims, Purpose) .. 4. Structure (Credit, Rules of Combination, Guided Learning Hours) .. 4. Delivery .. 4. 5. Barred Units .. 5. Age range and Geographical Coverage .. 5. Learner entry requirements .. 5. Tutor requirements .. 5. Unit 1: Principles of personal responsibilities and working in a Business environment L/601/7638 .. 6. Unit 1 Guidance on Delivery and Assessment .. 11. Unit 2: Principles of providing administrative services R/601/7639.

2 12. Unit 2 Guidance on Delivery and Assessment .. 17. Unit 3: Principles of managing information and producing documents J/601/7640 .. 18. Unit 3 Guidance on Delivery and Assessment .. 21. Unit 4: Principles of supporting change in a Business environment L/601/7641 .. 22. Unit 4 Guidance on Delivery and Assessment .. 24. Unit 5: Principles of supporting Business events R/601/7642 .. 25. Unit 5 Guidance on Delivery and Assessment .. 27. Unit 6: Principles of maintaining stationery stock Y/601/7643 .. 28. Unit 6 Guidance on Delivery and Assessment .. 29. Unit 7: Principles of working in the Public Sector K/602/1535 .. 30. Unit 7 Guidance on Delivery and Assessment .. 33. Unit 8: Principles of project management A/601/7652 .. 34. Unit 8 Guidance on Delivery and Assessment .. 36. Unit 9: Principles of budgets in a Business environment F/601/7653.

3 37. Unit 9 Guidance on Delivery and Assessment .. 39. Unit 10: Principles of contributing to innovation and change J/601/7654 .. 40. Unit 10 Guidance on Delivery and Assessment .. 42. Unit 11: Principles of working in the Public Sector M/602/1536 .. 43. Unit 11 Guidance on Delivery and Assessment .. 48. Resources .. 49. Page 2 of 49 | Version | 10/10/2012 | Author CZ. Quality Management System 600/6543/6 Specification Industry Qualifications IQ is approved by the UK's national regulator of qualifications Ofqual and by the Scottish regulator SQA Accreditation. It was launched in 2011 to provide users and learners with the objective of achieving the highest levels of assessment integrity, customer service and sector engagement. Uniquely, it is a membership based awarding organisation bringing together the best of UK vocational education in a not for profit environment.

4 Further information can be found on the IQ web-site Introduction This specification is intended for trainers, centres and learners. General information regarding centre approval, registration, IQR (IQ's candidate management system), assessment papers, certification, reasonable adjustments, special consideration, appeals procedures, are available from the website. This document should be read in conjunction with the IQ QMS Centre guide available from the website. Website: ). Enquiries: 01952 457452. Page 3 of 49 | Version | 10/10/2012 | Author CZ. Quality Management System 600/6543/6 Specification About this Qualification (Description, Objectives, Aims, Purpose). The IQ Level 2 Certificate in Principles of Business and Administration (QCF) is a qualification aimed at individuals who intend to develop and gain formal recognition of their knowledge and understanding of the Business and administration environment.

5 The qualification is generic, so it is suitable for individuals working or intending to work in a variety of Business administrative roles. In the mandatory units, all learners will cover the essentials of personal responsibilities, providing administrative services, managing information and producing documents. There are a range of optional units allowing learners scope to choose those areas most relevant to them, including supporting innovation and change, Business events, stationery stock, the public sector, project management and budgets. Objectives of the qualification include preparing learners to progress to a qualification in the same subject area but at a higher level or requiring more specific knowledge, skills and understanding, meeting relevant programmes of learning, preparing learners for employment and supporting a role in the workplace.

6 This qualification is the knowledge component of the Intermediate Apprenticeship in Business & Administration. Structure (Credit, Rules of Combination, Guided Learning Hours). To achieve the IQ Level 2 Certificate in Principles of Business and Administration learners must complete a minimum of 13 credits, 11 credits from the Mandatory Group and a minimum of 2 credits from the Optional Group. Unit Level Credit Guided Learning Hours Mandatory Group Principles of personal responsibilities and working 1 2 4 32. in a Business environment 2 Principles of providing administrative services 2 4 32. Principles of managing information and producing 3 2 3 24. documents Optional Group Principles of supporting change in a Business 4 2 1 8. environment 5 Principles of supporting Business events 2 1 8. 6 Principles of maintaining stationery stock 2 1 8.

7 7 Principles of working in the Public Sector 2 5 40. 8 Principles of project management 3 2 16. 9 Principles of budgets in a Business environment 3 2 16. 10 Principles of contributing to innovation and change 3 2 16. 11 Principles of working in the Public Sector 3 7 56. Delivery Guided learning hours are 104-144. It is the responsibility of training centres to decide the appropriate course duration, based on their learners' ability and level of existing knowledge. It is possible, therefore, that the number of Guided Learning Hours can vary from one training centre to another according to learners' needs. Guided learning hours are all times when a member of provider staff is present to give specific guidance towards the learning aim being studied on the programme. This definition includes lectures, tutorials, and supervised study.

8 It does not include hours where supervision or assistance is of a general nature and is not specific to the study of the learners. Page 4 of 49 | Version | 10/10/2012 | Author CZ. Quality Management System 600/6543/6 Specification Assessment All units in this qualification are assessed by portfolio (internally set and marked and quality assured by IQ). An Achievement Record for this qualification which includes the forms necessary to map and claim knowledge and competence is available to download from the IQ website/ on request. All assessment criteria of the selected units must be met and mapped and the location of the evidence must be indicated in the achievement record. This qualification is not graded, successful learners achieve a pass. Barred Units A number of optional units within this qualification are barred.

9 Barred units exist to allow learners greater choice in how to meet the required number of credits to achieve a qualification. However, because barred units feature a significant overlap of content, learners are not allowed to take two units which are barred together. The following table displays all of the optional barred units that can be taken with this qualification; only one unit from each pair can count towards the learner's achieved credits. Target Unit Barred against Principles of working in the Public Sector (K/602/1535) Principles of working in the Public Sector (M/602/1536). Principles of supporting change in a Business Principles of contributing to innovation and change environment (L/601/7641) (J/601/7654). Age range and Geographical Coverage This qualification is approved for learners 14 plus in England, Wales and Northern Ireland.

10 Learner entry requirements There are no formal entry requirements. However, learners should be able to work at level 1 or above and be proficient in the use of English Language. Progression Learners who achieve this qualification can progress to the Level 2 NVQ Certificate in Business and Administration, which forms the competence component of the apprenticeship. They can also progress to a variety of qualifications in other areas or at higher levels including: Level 3 Certificate in Principles of Business and Administration (QCF). Level 3 NVQ Diploma in Business and Administration (QCF). Level 2 Certificate in Contact Centre Operations (QCF). Tutor requirements All trainers delivering this qualification must be sector competent and possess relevant knowledge up to at least the level of this qualification.