Last Month's Quality Question: Quality Question

1 Quality Question Winner: John Bobincheck Meet the Instructor: Karen BrodbeckForward this message to a friend Public CourseScheduleLead Auditor Courses certified byRABQSA. Maritime SecurityCourses approved ISO 9001 Las Vegas NVMay 9-13 Birmingham ALMay 16-20 Raleigh NCMay 23-27 Portland ORJune 6-10 Alexandria VAJun 6-10 Houston TXJul 18-22 EMS-LA ISO 14001 Columbus OHApr 4-8 Houston TXApr 11-15 Arlington VA May 16-20 Atlanta GAJun 13-17 QAU-LA ISO/TS16949 Charlotte NC Jun 20-24 FMS-LA ISO 22000 Fresno CAMay 16-20 ISM Code Auditor Boston MAApr 4-5 NewOrleans LAApr 18-19 Philadelphia PAMay 16-17 Portland ORJune 20-21 Maritime Security Officer Quality Question :DOES ISO 9001 REQUIRE CONFORMITY TO PROCEDURES? QMII invites you to engage in debate about Quality related issues. Please send in your best answerto the Quality Question by March 28 to qualify for a prize. The best answer or answers will beprinted in the next newsletter.

2 Send your answer to: Month's Quality Question :WHAT IS THE DIFFERENCE BETWEEN REVIEW AND VERIFICATION?Best Answer:Verification ensures the product is designed to deliver all functionality to the customer; it typicallyinvolves reviews and meetings to evaluate documents, plans, code, requirements and specifications;this can be done with checklists, issues lists, and walkthroughs and inspection ensures that functionality, as defined in requirements, is the intended behavior of theproduct; validation typically involves actual testing and takes place after verifications are to John Bobincheck, Functional Director, Contract Quality Assurance, Lacey, WA,for sending in the best answer to our February Quality Question ! We are pleased to present JohnBobincheckwith a QMII elearning gift certificate worth $99, an LED flashlight, and a QMII Tip:QMII tips come from our team of consultants who have many years experience developing andauditing business management systems.

3 We encourage your feedback and discussion, and if youhave a Quality tip you would like to share, please send it to Formore articles, check out the NeedsToCash blogHOW OFTEN SHOULD WE AUDIT OUR MANAGEMENT SYSTEM S PROCESSES?Three criteria govern the frequency of internal audits:1. StatusHouston TX Apr 13-15 Philadelphia PA May 18-20 Miami FLJun 8-10 Designated PersonBoston MAApr 6-7 NewOrleans LAApr 20-21 MiamiJun 2-3 SCS-LA ISO 28000 Miami FLMar 28 - Apr 1 Portland ORMay 16-20 ISPS Code AuditorHouston TXApr 13-15 Philadelphia PAMay 18-20 Miami FLJun 8-10 UTVM iamiApr 11-12 New YorkJul 13-14 QMII - New Address:PO Box 232228 Centreville, VA 20123 1. Status2. Importance3. Results of AuditsThese criteria are difficult for some people to we are careful when teaching to ask if the following description of common practice satisfiesthese criteria: We audit every process twice a year or two months before the registrar visits.

4 Many students see no problem because that is exactly the way their system is audited. Then I ask them to look again at three simple requirements from clause of ISO 9001:1. Status new, unstable or stable?2. Importance customer facing, risky Results of audits showing the weakest parts of the systemThe light bulbs of learning then begin to glow. Often we see students making notes to change theirinternal audit schedules on Monday. Meet the Instructor:Karen Brodbeck is an accomplished QMII trainer, committed to teaching her students to apply theprinciples of Lean and Six Sigma. She teaches in several academicinstitutions as well as for corporate clients and public course offerings. Karen has 13 years Master Black Belt Experience. She received her SixSigma training while at Navistar where she worked for 12 years. In hertenure at Navistar, she also served as an Environmental Chemist, QualityEngineer and Quality Manager for the Paint Division in addition to herMaster Black Belt the last ten years, she has worked with over 70 companies across Northand South America, consulting and training over 2,000 Black Belts andGreen Belts in the Lean and Six Sigma Methodologies.

5 Karen s work has taken her into many types ofindustries including utilities, service organizations, healthcare, education, financial, government andmanufacturing. Karen mentors the project of every student she teaches. She wants to see each of her studentssucceed and goes above and beyond to make sure the students can apply the principles of Lean andSix Sigma to their projects. These projects are worth many millions of dollars for the students received a in Chemistry Education and a in Manufacturing Management. She receivedher Six Sigma Master Black Belt from Six Sigma International and a Lean Enterprise Certification fromthe University of Tennessee. She also holds her CQE certification from out our latest addition: Lean Six Sigma Training and Free: : : to view this email in a browser If you no longer wish to receive these emails, please reply to this message with "Unsubscribe" in the subject line or simply click on the followinglink: UnsubscribeQMIIPO Box 232228 Centreville, Virginia 20120 USRead the VerticalResponse marketing policy.