LIST OF DOCUMENTS REQUIRED FOR SETTLEMENT …

1 Page1 LIST OF DOCUMENTS REQUIRED FOR SETTLEMENT OF hospitalisation CLAIMS 1. FOR CLAIMING hospitalisation EXPENSES A claim FORM PART A: DULY COMPLETED BY THE INSURED ON THE PRESCRIBED FORMAT - ORIGINAL B claim FORM PART B: DULY COMPLETED AND SIGNED BY THE HOSPITAL AUTHORITIES - ORIGINAL C ADMISSION NOTES CERTIFIED COPY D TPA ID CARD XEROX COPY E ANY OTHER ID PROOF LIKE VOTER ID/ DL/ PASSPORT ETC - COPY F ADDRESS PROOF - COPY G REFERRAL LETTER, IF ANY, TO HOSPITAL CERTIFIED COPY H DETAILED DISCHARGE SUMMARY - ORIGINAL I DEATH SUMMARY (INSTEAD OF Discharge Summary) IF PATIENT HAS PASSED AWAY DURING hospitalisation - ORIGINAL J INVESTIGATION REPORTS - IN ORIGINAL FOR INVESTIGATIONS DONE DURING hospitalisation K HISTOPATHOLOGY REPORT, IF ANY, IN ORIGINAL L CERTIFIED COPY OF OPERATION THEATRE (OT) NOTES WHERE SURGERY IS PERFORMED M MLC REPORT/ FIR FOR ACCIDENT CASES CERTIFIED COPY N STICKER FOR THE IMPLANTS USED - ORIGINAL O SUPPPORTING INVOICE FOR THE IMPLANTS USED CERTIFIED COPY P HOSPITAL MAIN BILL - ORIGINAL Q BREAK-UP BILL FOR THE HOSPITAL MAIN BILL - ORIGINAL R DETAILED BILL FOR THE NON-ADMISSIBLE AMOUNTS COLLECTED FROM THE PATIENT S RECEIPT FOR THE AMOUNT COLLECTED FROM THE PATIENT T RECEIPT FOR THE CO-PAY COLLECTED FROM THE PATIENT U COPY OF THE PRE-AUTH DENIED LETTER, IF ANY, FOR CASHLESS DENIED V CONFIRMATION FROM THE HOSPITAL FOR NON-UTILISATION OF CASHLESS FACILITY, IF CASHLESS SANCTIONED W PRESCRIPTIONS FOR MEDICINES PURCHASED DURING hospitalisation X PHARMACY BILLS IN ORIGINAL FOR MEDICINES PURCHASED DURING hospitalisation Y LIST OF BILLS SUBMITTED WITH THE AMOUNT UNDER EACH BILL Z DOCUMENTS FOR NATIONAL ELECTRONIC FUND TRANSFER (NEFT) a.

2 NEFT FORMAT GIVING DETAILS OF BANK ACCOUNT claim AMOUNT TO BE TRANSFERRED b. A COPY OF THE PAGE OF BANK PASS BOOK CONTAINING A/C NUMBER & NAME/ ADDRESS OF A/C HOLDER. c. A CANCELLED CHEQUE FOR THE ABOVE ACCOUNT IN TO WHICH claim AMOUNT HAS TO BE TRANSFERRED AA COVERING LETTER STATING YOUR COMPLETE CURRENT ADDRESS, CONTACT NUMBER AND THE LIST OF DOCUMENTS ATTACHED AB ANY OTHER document THAT THE claim PROCESSING TEAM/ TPA REQUESTS 2. FOR CLAIMING PRE- hospitalisation EXPENSES a claim FORM - PART A DULY COMPLETED AND SIGNED b OPD CONSULTATION PAPER, IF ANY ORIGINAL c CONSULTATION BILL/ CASH RECEIPT, IF ANY d PRESCRIPTION FOR MEDICINES PURCHASED PRIOR TO hospitalisation e PHARMACY CASH BILLS FOR MEDICINES PURCHASED PRIOR TO hospitalisation f INVESTIGATION REPORTS - IN ORIGINAL FOR INVESTIGATIONS DONE PRIOR TO ADMISION, IF ANY g CASH BILLS FOR THE INVESTIGATIONS DONE PRIOR TO hospitalisation h REFERENCE LETTER FOR INVESTIGATION CONDUCTED PRIOR TO hospitalisation Page2 i DOCUMENTS FOR NATIONAL ELECTRONIC FUND TRANSFER (NEFT) AS IN ITEM 1 - Z ABOVE j COVERING LETTER STATING YOUR COMPLETE CURRENT ADDRESS, CONTACT NUMBER & LIST OF DOCUMENTS ATTACHED 3.

3 FOR CLAIMING POST- hospitalisation EXPENSES a claim FORM PART A DULY COMPLETED AND SIGNED b OPD CONSULTATION PAPER, IF ANY ORIGINAL c CONSULTATION BILL/ CASH RECEIPT, IF ANY d PRESCRIPTION FOR MEDICINES PURCHASED - POST-DISCHARGE e PHARMACY BILLS FOR MEDICINES PURCHASED - POST-DISCHARGE f INVESTIGATION REPORTS - IN ORIGINAL FOR INVESTIGATIONS DONE - POST-DISCHARGE, IF ANY g CASH BILLS FOR THE INVESTIGATIONS DONE - POST-DISCHARGE h REFERENCE LETTER FOR INVESTIGATION CONDUCTED - POST-DISCHARGE i DOCUMENTS FOR NATIONAL ELECTRONIC FUND TRANSFER (NEFT) AS IN ITEM 1 - Z ABOVE j COVERING LETTER STATING YOUR COMPLETE CURRENT ADDRESS, CONTACT NUMBER AND THE LIST OF DOCUMENTS ATTACHED 4. FOR HOSPITALS CLAIMING CASHLESS HOSPIALISATION EXPENSES APPROVED A claim FORM PART A: DULY COMPLETED BY THE INSURED ON THE PRESCRIBED FORMAT - ORIGINAL B claim FORM PART B: DULY COMPLETED AND SIGNED BY THE HOSPITAL AUTHORITIES - ORIGINAL C ADMISSION NOTES CERTIFIED COPY D TPA ID CARD XEROX COPY E ANY OTHER ID PROOF LIKE VOTER ID/ DL/ PASSPORT ETC - COPY F ADDRESS PROOF - COPY G PRE-AUTHORISATION REQUEST IN ORIGINAL DULY SIGNED BY THE INSURED AND THE HOSPITAL H PRE-AUTHORISATION APPROVAL LETTER COPY I REFERRAL LETTER, IF ANY, TO HOSPITAL CERTIFIED COPY J DETAILED DISCHARGE SUMMARY - ORIGINAL K DEATH SUMMARY (INSTEAD OF Discharge Summary) IN CASE THE PATIENT HAS PASSED AWAY DURING hospitalisation - ORIGINAL L INVESTIGATION REPORTS - IN ORIGINAL FOR INVESTIGATIONS DONE DURING hospitalisation M HISTOPATHOLOGY REPORT, IF ANY, IN ORIGINAL N CERTIFIED COPY OF OPERATION THEATRE (OT)

4 NOTES WHERE SURGERY IS PERFORMED O MLC REPORT/ FIR FOR ACCIDENT CASES CERTIFIED COPY P STICKER FOR THE IMPLANTS USED - ORIGINAL Q SUPPPORTING INVOICE FOR THE IMPLANTS USED CERTIFIED COPY R HOSPITAL MAIN BILL - ORIGINAL S BREAK-UP BILL FOR THE HOSPITAL MAIN BILL - ORIGINAL T DETAILED BILL FOR THE NON-ADMISSIBLE AMOUNTS COLLECTED FROM THE PATIENT U RECEIPT FOR THE AMOUNT COLLECTED FROM THE PATIENT FOR THE NON-ADMISSIBLE AMOUNTS V RECEIPT FOR THE CO-PAY COLLECTED FROM THE PATIENT W PRESCRIPTIONS FOR MEDICINES PURCHASED DURING hospitalisation X PHARMACY BILLS IN ORIGINAL FOR MEDICINES PURCHASED DURING hospitalisation Y LIST OF BILLS SUBMITTED WITH THE AMOUNT UNDER EACH BILL Z ANY OTHER document THAT THE claim PROCESSING TEAM/ TPA REQUESTS NOTE: (1) YOU SHOULD SUBMIT THE ABOVE DOCUMENTS ALONG WITH A COVERING LETTER (2) IF YOU ARE SUBMITTING PRE &/OR POST- hospitalisation CLAIMS SEPARATELY YOU SHOULD SUBMIT THE claim FORM DULY COMPLETED (3) ALSO SUBMIT THIS CHECKLIST claim FORM - PART A' to ' claim FORM FOR HEALTH INSURANCE POLICIES OTHER THAN TRAVEL AND PERSONAL ACCIDENT - PART ATO BE FILLED BY THE INSUREDThe issue of this Form is not to be taken as an admission of liablityDETAILS OF PRIMARY INSURED:a) Policy No.

5 :(To be Filled in block letters)SECTION ASECTION Bb) Sl. No/ Certificate ) Company/ TPA ID No:e) Address:DETAILS OF INSURANCE HISTORY:a) Currently covered by any other Mediclaim / Health Insurance:b) Date of commencement of first Insurance without break:c) If yes, company name:Policy insured (Rs.)d) Have you been hospitalized in the last four years since inception of the contract?Diagnosis:e) Previously covered by any other Mediclaim /Health insurance : :Date:MMYYYYf) If yes, company name:DETAILS OF INSURED PERSON HOSPITALIZED: :DETAILS OF HOSPITALIZATION: :DETAILS OF claim :DETAILS OF BILLS ENCLOSED:Sl. byTowardsAmount (Rs)DETAILS OF PRIMARY INSURED S BANK ACCOUNT::SECTION CSECTION DSECTION ESECTION FSECTION :State:Pin CodePhone No:Email ID:City:State:Pin CodePhone No:Email ID:DDDDMMMMYYYYYesNoYesNoYesNod) Name:SURNAMEFIRST NAMEMI DDLENAMEa) Name:SURNAMEFIRST NAMEMIDDLENAMEb) GenderMaleFemalec) Age yearsMMYYYYM onthsd) Date of Birthe) Relationship to Primary insured:SelfSpouseChildFatherMotherOther (Please Specify)(Please Specify)OtherRetiredStudentHome MakerSelf EmployedServicef) Occupationg) Address (if diffrent from above) :a) Name of Hospital where Admited:b) Room Category occupied:Day careDDMMYYHHHHMHMHDDMMYYYYDDMMYYS ingle occupancyTwin sharing3 or more beds per roomc) Hospitalization due to:InjuryIllnessMaternityd) Date of injury / Date Disease first detected /Date of Delivery:e) Date of Admission:f) Timeg) Date of Discharge:h) Time::NoYesI) If Medico legalj) System of Medicine:Substance Abuse / Alcohol ConsumptionI) If injury give cause.

6 Self inflictedRoad Traffic Accidentiii. MLC Report & Police FIR attachedii) Reported to PoliceNoYesa) Details of the Treatment expenses claimedI. Pre -hospitalization expenses iii. Post-hospitalization expenses v. Ambulance Hospitalization expenses Health-Check up cost:vi. Others (code) Pre -hospitalization period:daysviii. Post -hospitalization period:daysb) claim for Domiciliary Hospitalization:NoYes(If yes, provide details in annexure)c) Details of Lump sum / cash benefit claimed:i. Hospital Daily cash: Critical Illness benefit:v. Pre/Post hospitalization Lump sum benefit:ii. Surgical Cash:iv. Convalescence:vi. DOCUMENTS Submitted - Check List: claim form duly signedCopy of the claim intimation, if anyHospital Main BillHospital Break-up BillHospital Bill Payment ReceiptHospital Discharge SummaryPharmacy BillOperation Theater NotesECGD octor s request for investigationInvestigation Reports (Including CT/ MRI / USG / HPE)Doctor s PrescriptionsOthersHospital main BillPharmacy BillsPost-hospitalization Bills: NosPre-hospitalization Bills: Nosa) PAN:c) Bank Name and Branch:d) Cheque / DD Payable details:b) Account Number:e) IFSC Code:(IMPORTANT: PLEASE TURN OVER)DECLARATION BY THE INSURED:I hereby declare that the information furnished in the claim form is true & correct to the best of my knowledge and belief.

7 If I have made any false or untrue statement, suppressionor concealent of any material fact with respect to questions asked in relation to this claim , my right to claim reimbrusement shall be forfeited, I also consent & authorize TPA /Insurance Company, to seek necessary medical information / DOCUMENTS from any hospital / Medical Practitioner who has attended on the person against whom this claim is hereby declare that I have included all the bills / receipts for the purpose of this claim & that I will not be making any supplementary claim except the pre/post-hospitalizationclaim, if :Signature of the InsuredGUIDANCE FOR FILLING claim FORM - PART A (To be filled in by the insured)DATA ELEMENTDESCRIPTIONFORMATSECTION A - DETAILS OF PRIMARY INSUREDa) Policy the policy numberAs allotted by the Insurance Companyb) Sl. No/ Certificate the social Insurance number or the certificate number ofAs allotted by the oraganizationsocial health insurance schemec) Company TPA ID the TPA ID number as allotted by IRDA and printedin TPA ) Name Enter the full name of the policyholderSurname, First name, Middle nameInclude Street, City and Pin codeEnter the full postal addresse) AddressSECTION B -DETAILS OF INSURANCE HISTORYa) Currently covered by any other Mediclaim / Health Insurance?

8 Indicate whether currently covered by another Mediclaim /Health InsuranceTick Yes or Nob) Date of commencement of first Insurance without breakEnter the date of commencement of first InsuranceUse dd-mm-yy-forrmatc) Company NameEnter the full name of the Insurance CompanyName of the organization in fullPolicy the policy numberAs allotted by the Insurance CompanyIn rupeesEnter the total sum insured as per the policySum insuredd) Have you been Hospitalized in the last four years since Inception of the contract? Indicate whether hospitalized in the last four yearsTick Yes or NoDateEnter the date of HospitalizationUse mm-yy formatDiagnosisEnter the diagnosis detailsOpen TextTick Yes or Noe) Previously covered by any other Mediclaim / Health Insurance?Indicate whether previously covered by another mediclaim / Health Insurancef) Company NameEnter the full name of the Insurance CompanyName of the organization in fullSECTION C -DETAILS OF INSURED PERSON HOSPITALIZEDa) Name Enter the full name of the patientSurname, First name, Middle nameb) GenderIndicate Gender of the patientTick Male or Femalec) AgeEnter age of the patientNumber of years and monthsd) Date of BirthEnter Date of Birth of patientUse dd-mm-yy formate) Relationship to primary InsuredIndicate relationship of patient with policyholderTick the right option, if others, please specifyf) Occupationindicate occupation of patientTick the right option.

9 If others, please ) AddressEnter the full postal addressInclude Street, City and Pin codeInclude STD code with telephone numberComplete e-mail addressh) Phone No1) E-mail IDEnter the phone number of patientEnter e-mail address of patientSECTION D - DETAILS OF HOSPITALIZATIONa) Name of Hospital where admitedEnter the name of hospitalName of hospital in fullTick the right optionTick the right optionUse dd-mm-yy formatUse dd-mm-yy formatUse hh-mm- formatUse dd-mm-yy formatUse hh-mm- formatTick the right optionTick Yes or NoTick Yes or NoTick Yes or NoOpen Textb) Room category occupiedc) Hospitalization due tod) Date of injury/Date Disease first detected / Date of Deliverye) Date of admissionf) Timeg) Date of dischargeh) TimeI) If injury give cause If Medico legalReported to PoliceMLC Report & Police FIR attachedj) System of Mediceneindicate the room category occupiedindicate reason of hospitalizationEnter the relevant dateEnter date of admissionEnter time of admissionEnter date of dischargeEnter time of dischargeindicate cause of injuryindicate whether injury is medico legalindicate whether police report was filedindicate whether MLC report and Police FIR attachedEnter the system of medicine followed in treating the patientSECTION E - DETAILS OF CLAIMa) Details of Treatment Expencesb) claim for Domiciliary Hospitalizationc) Details of Lump sum/ Cash benifit claimedd) claim DOCUMENTS Submitted-Check ListEnter the amount claimed as treatment expencesindicate whether claim is for domiciliary hospitalizationEnter the amount claimed as lump sum / cash benefitindicate which supporting DOCUMENTS are submittedTick Yes or NoTick the right optionIn rupees (Do not enter paise values)In rupees (Do not enter paise values)

10 SECTION F - DETAILS OF BILLS ENCLOSEDI ndicate which bills are enclosed with the amount in rupeesSECTION G - DETAILS OF PRIMARY INSURED s BANK ACCOUNTa) PANb) Account Numberc) Bank Name and Branchc) Cheque/ DD payable detailsc) IFSC CodeEnter the permanent account numberEnter the Bank account numberEnter the Bank name along with the branchEnter the name of the beneficiary the cheque / DD should bemade out toEnter the IFSC code of the Bank branchAs allotted by the Income Tax DepartmentAs allotted by the BankName of the Bank in fullName of the individual / organization in fullIFSC code of the Bank branch in fullSECTION H - DECLARATION BY THE INSUREDRead declaration carefully and mention date (in dd:mm:yy format), place (open text) and HCLAIM FORM - PART BTO BE FILLED IN BY THE HOSPITALThe issue of this Form is not to be taken as an admission of liabilityPlease include the original preauthorization request form in lieu of PART A(To be Filled in block letters)DETAILS OF HOSPITALa) Name of the hospital:a) Hospital ID:c) Name of the treating doctor:e) Qualification:DETAILS OF THE PATIENT ADMITTEDc) Type of Hospital:Network :Non Network :(if no