Local Number Portability Trading Partner Profile - RCLEC

1 Local Number Portability Trading Partner Profile Issue Date: 11/19/2014 RCLEC Trading Partner Profile V Page 1 Purpose & Guidelines: The purpose of the Trading Partner Profile is to obtain contact and connectivity information required to do business with our Trading partners. If you are doing business with RCLEC in more than one state, please complete one Profile for each state in which you are doing business. The parties agree that information contained in the Trading Partner Profile is operational in nature and subject to change. Please make every effort to give 30 days notice of any changes to information.

2 Please return this form to ; 1. General Trading Partner Information DATE: Item RCLEC Trading Partner Company Name RCLEC Wireless or Wireline Wireline ACNA/CCNA (3 Character Alpha Code RLQ OCN See Section 3A Service Provider ID (SPID) 856G LSR Version ID LSOG v9 FOC Version ID LSOG v9 Frequency of Change and method of notification In line with LSOG changes and industry standards. Notification will be sent out 60 days prior to changes via e-mail. WICIS Version ID N/A 2. contact Information A. Carrier Invoice contact Information Billing Point of contact RCLEC Trading Partner Primary contact Jeff Slater Address 1400 Fashion Island Blvd.)

3 Suite 700 City, State, Zip San Mateo, CA 94404 Phone 650-265-6908 FAX NA E-mail Secondary contact Ricky Kim Address 1400 Fashion Island Blvd. Suite 700 City, State, Zip San Mateo, CA 94404 Phone 650-784-0946 FAX NA E-mail Trading Partner Profile Issue Date: 11/19/2014 RCLEC Trading Partner Profile V Page 2 B. Network Operations Center (NOC) Contacts NOC Point of contact RCLEC Trading Partner Level 1 Repair Center contact NOC TEAM Phone 650-458-4484 Phone 855-731-0024 E-mail Level 2 contact Phone Mobile FAX E-mail Level 3 contact Phone Mobile FAX E-mail Level 4 contact Phone Mobile FAX E-mail C.

4 Port Resolution Center (LSR Port Status & Reject Resolution) Contacts Item RCLEC Trading Partner Level 1 Phone E-mail Hours of operation Level 2 Phone 84487 RCLEC Mobile E-mail Level 3 Phone Mobile E-mail Level 4 Troy Hess Phone 303-747-4677 Mobile E-mail D. Industry Notifications Trading Partner Profile Issue Date: 11/19/2014 RCLEC Trading Partner Profile V Page 3 Item RCLEC Trading Partner contact Phone E-Mail E. Account Manager contact Carrier point-of- contact for establishing a porting relationship should NOT be shared with your Port Resolution Center.

5 Item RCLEC Trading Partner Carrier Point of contact Central e-mail address: contact LEGAL (SUBPOENA REQUEST) Title Address City/ State/ZIP Phone Fax E-mail contact Title Address City/ State/ZIP Phone Fax E-mail contact Title Address City/ State/ZIP Phone Fax E-mail contact Title Address City/ State/ZIP Phone Fax E-mail 3. Porting Information A. SPIDs/OCN RCLEC Trading Partner State CCNA OCN SPID State CCNA OCN SPID CA RLQ 886G 856G FL RLQ 859G 856G NY RLQ 866G 856G TX RLQ 880G 856G Trading Partner Profile Issue Date.

6 11/19/2014 RCLEC Trading Partner Profile V Page 4 IL RLQ 946G 856G NV RLQ 237H 856G NJ RLQ 171H 856G MN RLQ 314H 856G PA RLQ 348H 856G MA RLQ 393H 856G WI RLQ 394H 856G WA RLQ 401H 856G MI RLQ 405H 856G DISTRICT OF COLUMBIA RLQ 408H 856G OH RLQ 457H 856G GA RLQ 469H 856G IN RLQ 470H 856G MD RLQ 596H 856G MO RLQ 613H 856G CO RLQ 681H 856G NM RLQ 686H 856G LA RLQ 670H 856G SC RLQ 687H 856G NC RLQ 735H 856G MA RLQ 393H 856G MI RLQ 405H 856G MN RLQ 314H 856G NJ RLQ 171H 856G NV RLQ 237H 856G OH RLQ 457H 856G OR RLQ 576H 856G PA RLQ 348H 856G SC RLQ 687H 856G TN RLQ 759H 856G TX RLQ 880G 856G UT RLQ 756H 856G WA RLQ 401H 856G WI RLQ 394H 856G B.

7 LSR Processing LSR Acceptance Window RCLEC Trading Partner LSR system acceptance window RCLEC will accept & process port requests from carrier(s) during normal business: Monday Friday 8:00AM 5:00PM Local time What is the minimum due date? RCLEC supports 72 hour porting if the validations are met. Do you support Saturday due dates? NO Holidays NO LSR Version ID Initial submission of order should be version 0 Trading Partner Profile Issue Date: 11/19/2014 RCLEC Trading Partner Profile V Page 5 Do you have a required LSR form? Form available at but other forms are also accepted. Frequency of Change and method of notification In line with LSOG changes & industry standards.

8 Notification will be sent out about 30 days prior to changes via e-mail (if contact e-mail is provided). Primary Porting Method (EDI, FAX, Email, OTHER) email To obtain access (URL, email address, FAX, other) URL If by email any special Subject line data elements? Include Porting Telephone Number (s) If by fax what is primary and secondary fax numbers? NA What is your e-mail response format? Can you provide a sample? NA Is your LSR processing centralized or regionalized? Centralized If regionalized, how is it split (State, SPID, etc.)? If multiple regions, complete for each region. NA Do you require a LOA for service bureaus?

9 No Do you support Directory Listings? Req type JB No Standard Interval: Simple Port: LSR to FOC Response (FOC Accept or FOC Reject) 48 hours to respond; cutoff 3 PM, PT Standard Interval: Non-Simple Port: LSR to FOC Response (FOC Accept or FOC Reject) 48 hours to respond; 3 business days to FOC Standard Interval: Non-Simple Port: LSR to FOC Response (FOC Accept or FOC Reject) 48 hours to respond; 3 business days to FOC Non-Simple Standard Interval: LSR to Port 3 business days Non-Simple or Complex Validation fields TN and Zip Trading Partner Profile Issue Date: 11/19/2014 RCLEC Trading Partner Profile V Page 6 What are the required address fields?

10 1. SAPR (Street Address Number Prefix) 2. SANO (Service Address Number ) 3. SASF (Service Address Number Suffix) 4. SASD (Service Address Street Directional Prefix) 5. SASN (Service Address Street Name) 6. SASS (Service Address Street Directional Suffix) 7. SATH (Service Address Street Directional Suffix) 8. CITY (Service Address City) 9. STATE (Service Address State) 10. ZIP (Service Address Zip) Customer Name Multiple Accounts Port Will honor both numbers off a single LSR request. Cancel (SUP 1) Interval 48 hours notice via e-mail, we do not remove translations until Number has been ported. Reschedule (SUP 2 ) Interval 48 hours notice via e-mail Modify (SUP 3 ) Interval 48 hours notice via e-mail How do we escalate if response is not received according to FOC interval?