M T IND OOLS - Beyaz Nokta

1 Essential skills for an excellent careerEssential skills for an excellent careerM TIND OOLSThe Mind Tools E-book The Mind Tools E-book Part II: Personal Productivity and Development Tools This e-book is published by: Mind Tools Limited Copyright Mind Tools 1995-2010. All rights reserved. ISBN 0-9545586-1-8. 7th Edition February 2010 This e-book is protected by international copyright law. It may only be copied and used subject to a license issued by Mind Tools Ltd and its assigns. Visit to see the terms of this license. If you have been given a hard or soft copy of this e-book and have not purchased a license for it (and are not an authorized user as part of a multi-user license), please let us know straight away by contacting To purchase a single copy, just place an order at To find out more about multi-user or corporate licenses (for example, to use for training or on your intranet), visit Mind Tools Ltd, 1995-2010 2 The Mind Tools E-book Contents About the 5 How to use this Section 6: Time 7 6.

2 Introduction to Time How Good is Your Time Management?..8 Beating 12 Activity 15 To-Do Lists .. 16 Action 17 22 Effective Personal Goal 25 Locke's Goal Setting Golden Rules of Goal 32 Backward 35 In Section 7: Stress 7. Introduction to Stress 45 Stress Job Performance 52 Physical Relaxation 53 Thinking On Your 55 Rational Positive Are You a Positive or Negative Thinker?.. 61 Anger How Good is Your Anger Management?..69 Burnout 74 Building 75 Boosting Your 79 Locus of 81 The Wheel of Life (Also called the Life Wheel ).. 87 Section 8: Information 90 8. Introduction to Information 91 Mind 95 Speed Reading 97 Review 100 Learning 101 The Conscious Competence 104 Memory Improvement 106 Mind Tools Ltd, 1995-2010 3 The Mind Tools E-book Section 9: Communication Skills ..109 9. Introduction to Communication 110 Making a Great First Impression!

3 112 The Johari Business 117 Better Public Speaking and 120 Speaking to an Presentation Planning 123 Questioning 124 Active 128 Effective Writing 132 Charts and 135 AIDA: 142 Running Effective 145 Ice 146 150 Win-Win 155 Hofstede's Cultural Section 10: Career 163 10. Introduction to Career 164 Finding Career 164 Creating Job 170 Using "Holland's Codes".. 173 Personal SWOT 178 Job Future Proof Your 183 Overcoming a Lack of 186 Managing Your Emotions at 189 Mentoring: An Essential Leadership 193 Get Ready for 195 Get the Recognition You 198 Living with a Lack of Job 200 Life after Job Breaking the Glass Getting a New 209 A Happy 212 Moving 215 Further 216 218 Mind Tools Ltd, 1995-2010 4 The Mind Tools E-book About the Author James Manktelow founded in 1995. The concept for the site started with his research into the practical skills and techniques he needed to progress his own career he found it frustrating that so many simple but important life and career skills were so little taught.

4 The Mind Tools site exists to correct this issue our team now works with experts and specialists, spanning four continents, to bring you the best and most up-to-date career skills we can find. Since 1999, more than 8,500,000 visitors have used the site to develop their careers. Many have been kind enough to send us enthusiastic testimonials saying how the techniques we have helped to popularize have helped them in their lives and their jobs. As well as leading the Mind Tools team, James has written six books, including Make Time for Success! with Namita Anand, and How to Lead with Felix Brodbeck and Namita Anand. In addition to working with Mind Tools, James career has spanned strategic analysis, business development, marketing, production and project management, business and systems analysis, software development and consultancy for major corporations in several European countries.

5 He has led teams at all corporate levels and, as an entrepreneur, he has worked with others to build two successful companies. We are here to help you understand the simple, practical skills that will help you to excel, what ever you choose to do. James Manktelow, Mind Tools James holds an MBA from London Business School with specialties in entrepreneurship and strategy. He lives in the UK with his wife Rachel (also an LBS MBA) and son Alex. Acknowledgements Thanks to the following people for their help and hard work on this project: y Helena Smalman-Smith for editing and updating the latest version of this book; and y My wife Rachel, for her help and professional advice during the writing of this e-book. Mind Tools Ltd, 1995-2010 5 The Mind Tools E-book How to use this e-book Welcome to Mind Tools! This e-book is a tool kit for your mind. On its own, a screwdriver will only help you in a small way.

6 Although it can be very useful, there are only a few jobs that you can use it for. When, however, you use this screwdriver as part of a complete tool kit, the range of options open to you is enormous. A craftsman with a good tool kit can make many different, useful things. Similarly, individual thinking skills used on their own may help you in a small way. When, however, you use many different thinking skills together, your ability to solve problems increases significantly. Mind Tools is a tool kit of thinking techniques. This e-book is divided into two parts. The first part of the book focuses on the tools you need to lead and manage others effectively. This begins with all-important Leadership skills, and then moves on to cover Problem Solving and Decision Making, giving you the skills you need to understand many difficult problems, and make the best decisions possible with the information available.

7 The section on Project Planning shows you how to plan, schedule and implement complex projects, and the book ends with a section on Practical Creativity that shows you how to generate fresh and innovative ideas reliably. The second part (this volume) covers techniques that will help you to develop your skills as a business thinker and make you more productive. This begins with individual sections that cover the time and stress management skills you will need as you become increasingly successful. They explain how to control and dissipate the pressures that will build around you. These tools will help you to live a happy life as well as a highly successful one. Next, there are sections on the Information and Communication Skills that are so critical in today s workplace. Finally, the section on Memory Improvement explains useful ways of remembering people s names, lists of information, foreign languages, and so on.

8 The best way to use this e-book is to skim through it quickly so that you get an overview of what is contained within it. Then read through the sections that are useful to you in more detail, so that you remember the bones of the methods. Finally, keep Mind Tools on your PC desktop, and refer to it whenever you need a new approach to solving a problem. It will be worth skimming through it periodically to keep the range of tools you now have available fresh within your mind. Worksheets and Templates Supplement This e-book is supplied with a free accompanying Worksheets and Templates Supplement. Wherever you see the Worksheet or Template symbols (shown below) in the text, you will find a Worksheet or Template for that tool in your Worksheets and Templates Supplement. Editable electronic copies of these can be downloaded by clicking links in the online versions of the articles at Mind Tools Ltd, 1995-2010 6 The Mind Tools E-book Section 6: Time Management Beating Procrastination Manage your time.

9 Get it all done. How Good is Your Time Management? Activity Logs Knowing where you waste it Action Plans Starting to achieve, in a small way Prioritized To-Do Lists Taking control of your time Action Programs Becoming exceptionally well organized Prioritization Making best use of your time and resources Scheduling Skills Bringing your workload under control Personal Goal Setting Planning to live your life your way Locke's Goal Setting Theory Understanding SMART goal setting Golden Rules of Goal Setting Five rules to set yourself up for success Backward Goal Setting Using backward planning to set goals In Flow Maximizing productivity through improved focus Leverage Achieve much more with the same effort Mind Tools Ltd, 1995-2010 7 The Mind Tools E-book 6. Introduction to Time Management Work smarter. Take control of your workload. Personal time management skills are essential skills for effective people.

10 People who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service. If you use these skills well, then you will be able to function exceptionally well, even under intense pressure. What's more, as you master these skills, you'll find that you take control of your workload, and say goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most. The 80:20 Rule This is neatly summed up in the Pareto Principle, or the 80:20 Rule . This says that typically 80% of unfocussed effort generates only 20% of results. This means that the remaining 80% of results are achieved with only 20% of the effort. While the ratio is not always 80:20, this broad pattern of a small proportion of activity generating non-scalar returns recurs so frequently that it is the norm in many situations.