Manager, Integrated Transitions in Care Brant …

1 Employment Opportunity The Hamilton Niagara Haldimand Brant (HNHB) Local Health Integration network (LHIN) is one of 14 LHINs established in Ontario by the Ministry of Health and Long-Term Care. As a not-for-profit, community-based organization, our mandate is to plan, coordinate, integrate and fund health care services at the local level. Manager, Integrated Transitions in Care Brant Community Healthcare System (BCHS)/Hamilton Niagara Haldimand Brant Local Health Integration network (HNHB LHIN) Permanent Full Time, Location: Brant Community Healthcare System Brant Community Healthcare System (BCHS) and the Hamilton Niagara Haldimand Brant (HNHB) Local Health Integration network (LHIN) are committed to ensuring patient centered Transitions comprising of a coordinated, interdisciplinary approach from the time of admission through to discharge to the community.

2 BCHS and the HNHB LHIN have a joint responsibility to the community to optimize the appropriate use of hospital resources ensuring acute care and specialized rehabilitation beds/services are available for patients requiring such levels of care. Establishing a BCHS & HNHB LHIN interdisciplinary team to carry out early discharge planning processes optimizes patient centered care and facilitates a timely and seamless transition from hospital to the community. Congruent with the mission, vision and values of both organizations the BCHS & HNHB LHIN Integrated Manager of Transitions in Care is committed to providing outstanding care - Every person, every day and will embrace the following values: respect, integrity, caring innovation, accountability, transparency and optimism.

3 With joint accountability to the BCHS Director of Clinical Services and CNO and the HNHB LHIN Director of Home and Community Care, the Integrated Manager of Transitions in Care, will provide operational leadership in the effective transition/discharge of patients from the BCHS hospital sites to the community. POSITION SUMMARY The BCHS /HNHB LHIN Integrated Manager of Transitions in Care will directly lead identified staff whose function focuses on the scope of discharge planning and Transitions in care from hospital. She/he will be the link connecting the two organizations to embed the philosophy of Home First in all relevant processes supporting seamless and timely Transitions between hospital and community.

4 DAY-TO-DAY OPERATIONAL MANAGEMENT Plans, manages, and evaluates the delivery of discharge planning processes and Transitions in care from BCHS. Accountable for effective team functioning in service and performance standards. Monitors and adjusts caseloads, workload and assignments within the hospital portfolio to maximize efficiency. Collaboratively with BCHS Patient Relations Officer, manages complex and difficult patient issues and complaints with timely investigation and follow-up. May attend/support staff in Consent & Capacity Review Board hearings, service appeals and legal consultations.

5 Acts as a key resource to BCHS and HNHB LHIN staff, other managers, service providers and external stakeholders. 2 Ensures that standards are maintained with respect to the assessment of patient needs, planning and coordination, to support patients and their caregivers Operationally, aligns with BCHS and HNHB LHIN organizational directions, goals and performance standards at the team level Reviews the current status of ALC patients as required with the clinical teams and assists with problem-solving to support timely and supportive discharge. Monitors and manages resources as required according to established guidelines and BCHS/HNHB LHIN priorities.

6 Assesses and identifies critical service delivery issues and risks to BCHS and recommends and/or implements service improvements as required. Identifies and evaluates the hospital and community impact of proposed or implemented changes within assigned portfolio.. Provides leadership in the development of communication materials to patients and families with respect to admission, hospital stay and discharge with appropriate stakeholders. Ensures patient services are provided in accordance with BCHS and HNHB LHIN policies, relevant LTC Legislation, Public Hospital Act, other standards and guidelines.

7 Creates mechanisms for improved communication, decision-making, and alignment between BCHS and HNHB LHIN team members and the broader health system KNOWLEDGE Demonstrated recent knowledge of BCHS/Acute Care and HNHB LHIN Home & Community Care priorities, policies, practices and service standards Expert knowledge and understanding of legislation governing health care delivery Knowledge of direct care/case management models used in community health care Demonstrated knowledge of local health and community services Working knowledge of financial and statistical reporting Effective organizational skills allowing to prioritize and respond to multiple competing demands within defined time lines Proficient computer and business skills EXPERIENCE Minimum 5 years management experience working within a unionized healthcare environment

8 Recent experience leading quality improvement initiatives Recent experience leading inter-professional team(s) through change at a system level EDUCATIONAL REQUIREMENTS Regulated Health Care Professional in good standing with respective health professional regulatory body in Ontario is preferred. University degree in a health-related field, Master's level preparation an asset 3 Please visit to apply. Posting Closes: Sunday, March 25 at 11:59PM. Competition Individuals with a disability requiring accommodation during the application and/or the interview process should advise the above contact so arrangements can be made.

9 We thank all who apply, however, only those selected for an interview will be contacted. No phone calls please. For more information about the HNHB LHIN, please refer to our website.