Model urriculum Micro Finance Executive - …

1 Model Curriculum Micro Finance Executive Micro Finance Executive SECTOR: BFSI. SUB-SECTOR: Banking OCCUPATION: Micro Finance Executive REFERENCE ID: BSC / Q0801, Version No. NSQF LEVEL: Level 2. ModCur_2015_1_0. Model Curriculum for Micro Finance Executive Table of Content: Curriculum Micro Finance Executive .. Error! Bookmark not defined. Annexure1: Assessment Criteria . 5. Annexure2: Trainer Prerequisites ..7. ModCur_2015_1_0 Page 2 of 8. Model Curriculum for Micro Finance Executive Micro Finance Executive CURRICULUM / SYLLABUS. This program is aimed at training candidates for the job of a Micro Finance Executive , in the BFSI Sector/Industry and aims at building the following key competencies amongst the learner Program Name Micro Finance Executive Qualification Pack Name & BSC / Q 0801.

2 Reference ID. ID. Version No. Version Update Date 11 01 2016. Pre-requisites to Training Minimum qualification Class VIII. Maximum qualification Graduate (Commerce graduate preferred)/Post- graduation Training Outcomes After completing this programme, participants will be able to: Provide financial service to financially underserved segments of the population. Spread awareness related to company's products, assisting the company in business generation activities and is permitted to carry out regular transactions for customers on behalf of the company. Identify potential areas to develop the business, building awareness through financial literacy, sourcing potential or prospective customers.

3 Effectively guide them through the various processes like application, sanction disbursement, collection etc. that enable the customers to enjoy the benefits of Micro -financial services that include, Micro loans, Micro - savings, Micro -insurance, Micro -pensions etc. This course encompasses 4 out of 4 National Occupational Standards (NOS) of Micro Finance Executive Qualification Pack issued by The BFSI Sector Skill Council of India . Sr. Module Theory Practical Key Learning Outcomes Corresponding Equipment No. Duration Duration NOS Code Required (hh:mm) (hh:mm). 1 Financial Inclusion 3 10 Describe Financial Inclusion/ N 0801 White board, Exclusion Marker, Describe Role of Women in Overhead Economic up liftmen of projector, families; Reasons for FI, Latest Laptop, Schemes of Government like Internet access PMJDY, Atal Pension Yojana 2 RBI Guidelines 4 10 Knowledge of latest RBI N 0801 White board, Guidelines- NBFC-MFI (RBI) Marker, Directives 2015.

4 Overhead ModCur_2015_1_0 Page 3 of 8. Model Curriculum for Micro Finance Executive projector, laptop, internet access 3 Deposit and Credit 4 10 Explain deposit products N 0801 White board, Products offered by MFIs, types of Marker, customers who can avail of overhead these products, features, projector, application process. laptop, Explain retail loans, MSME internet loans, Agri Loans, Micro loans, access, features of each type of loan. 4 KYC and 3 10 Open client Accounts in banks N 0801 White board, Application Apply KYC norms in account Marker, opening process overhead Learn nuances of PMLA, 2002 projector, Perform the KYC process and laptop, verify requirements internet access, bank account opening forms, Sample KYC.

5 Forms and documents 5 Reading, Writing & 3 10 Filling the Application Forms, N 0802 White board, Analytical Skills - legible, error free and accurate Marker, Form Filling information. Skills to read, overhead understand and write required projector, information field by field in laptop, Application Forms. internet access, 6 Back Office Process 4 10 Knowledge of the process N 0802 White board, for Sanctioning - As involved in Organization to Marker, per Company appraise the proposal overhead Norms submitted. projector, Knowledge on reasons for laptop, Rejection. internet access 7 Loan 3 20 Required Documents for loan N 0803 White board, Documentation sanction, terms and conditions.

6 Marker, and Disbursement Branch Confirmatory Meetings, overhead Documents checking, obtaining projector, signatures in relevant laptop, documents and disbursement internet of loan - process involved. access, 9 Accounting and 3 10 Settlement process, updating N 0804 White board, Settlement of MIS records, accounting for Marker, loans, review and follow up overhead projector, laptop, internet access 10 Basics of Selling 3 10 Need Creation N 0801 White board, Marker, overhead ModCur_2015_1_0 Page 4 of 8. Model Curriculum for Micro Finance Executive Importance of benefits on the projector, customer and the sale laptop, Various methods of probing internet access Distinguish the difference between doubts and objections Various methods to handle doubts & objections Grand Total Course Duration: 130 Hours00 Minutes (This syllabus/ curriculum has been approved by BFSI Sector Skill Council of India (name of relevant Sector Skill Council or NSDC designated authority).)

7 Annexure1: Assessment Criteria Assessment Criteria for Business Correspondent Job Role Micro Finance Executive Qualification Pack BSC / Q 0801. Sector Skill Council BFSI Sector Skill Council of India Sr. Guidelines for Assessment No. 1 The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 2 Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training centre. 3 Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training centre based on these criteria 4 To pass the Qualification Pack, every trainee should score the minimum percentage assign to that job role, aggregate of theory and practical.

8 5 In each paper there will be 60 questions each though it's online or offline. 6 The assessor will be required to translate the questions from English to local language. And the VIVA also be conducted in English or local language as per their comfort. 7 VIVA will be conducted with Online as well as Offline exams. 8 Pass percentage for the course will be 50. MARKS. ALLOCATION. ASSESSMENT Assessment criteria Total Marks Out Of Theory Skills OUTCOME (PC) Practical (NOS CODE AND. DESCRIPTION). ModCur_2015_1_0 Page 5 of 8. Model Curriculum for Micro Finance Executive 1. BSC / N Assign an area for sourcing 100 100 30 70. 0801 clients PREPARE Acquire potential clients FOR Discussion with clients about SOURCING loan products CUSTOMERS Query resolution 2.

9 BSC / N Obtain requisite documents 100 100 25 75. 0802 from customers (all KYC. ASSISTING WITH documents). APPLICATION Assist with filling in the PROCESS application Obtain credit rating Maintain record of the data 3. BSC / N 0803 Check status of the loan 100 100 25 75. LOAN application from credit check DISBURSEMENT team. Ensure the disbursement of loan within the stipulated time period. Assist the customer to come to the branch to complete formalities. 4. BSC / N 0804 Ensure that collection process 100 100 40 60. COLLECTION& and legal guidelines are adhered FOLLOW-UP to. Perform all accounting formalities for cash collected Interact with different teams at appropriate verticals and if required engage them for collections.

10 Follow-up and Recovery of overdue from the defaulter/debtors. QP TOTAL 400 120 280. ModCur_2015_1_0 Page 6 of 8. Model Curriculum for Micro Finance Executive Annexure2: Trainer Prerequisites for Job role: Micro Finance Executive mapped to Qualification Pack: BSC / Q. 0801 . Sr. Area Details No. 1 Job Description To deliver accredited training service, mapping to the curriculum detailed above, in accordance with the Qualification Pack BSC / Q 0801 . 2 Personal Attributes Aptitude for conducting training, and pre/ post work to ensure competent, employable candidates at the end of the training. Strong communication skills, interpersonal skills, ability to work as part of a team.