MODULE 3 - courses.ownerbuildercentre.com.au

1 NEW SOUTH WALES OWNER BUILDER COURSE MODULE 3 MANAGING THE WORK CPCCOM1013 Plan and organize work CPCCOM1014 Conduct workplace communication TRAINING MATERIALS 2021 Edition OWNER BUILDER CENTRE 36 131 189 136 (RTO ID 91528) Ph: 1300 730 752 Email: NSW Owner Builder Course MODULE 3: Managing the Work Owner Builder Centre 2021 1 TABLE OF CONTENTS INTRODUCTION 2 PART A PLAN AND ORGANISE WORK Chapter 1: Identify task requirements 3 Chapter 2: Plan Steps to Complete Tasks 7 Chapter 3: Organise Work 15 Chapter 4: Reviewing Planning and Organising Process 19 PART B CONDUCT WORKPLACE COMMUNICATION Chapter 5: Gather, Convey and Receive Information 22 Chapter 6: Carry out face to face routine communication 30 Chapter 7: Apply Visual Communication 37 Chapter 8: Participate in simple onsite meetings 41 NSW Owner Builder Course MODULE 3: Managing the Work Owner Builder Centre 2021 2 INTRODUCTION This MODULE has two parts.

2 Part A Plan and organise work It is important for a construction industry professional to have planning and organisational skills. As an Owner Builder, it is important that you are able to plan and organise your own workload to complete tasks efficiently. Work planning is the preparation that you must do prior to starting a construction task so that it will be done efficiently, safely and to the standard required. Whilst it is often tempting to skip over the planning stage, time and care taken at this point will help to ensure the correct materials are ordered, the correct equipment and methods are used, and the correct procedures are followed. This Learner Guide focuses on the importance of planning and organising construction tasks.

3 As these concepts are explained other construction knowledge and skills will be referred to - they will be covered in enough detail for the trainee to relate them to the process of planning and organising a construction task but the intent it not to cover them in full. To gain the full information on these other skills and pieces of information the trainee should refer to the other Learner Guides in this series. You will develop your skills about how to: Identify task requirements Plan steps to complete tasks Organise work Review planning and organising process Part B Conduct workplace communication This learner guide is also aimed at providing you with the knowledge and skills required to communicate effectively in a construction workplace environment.

4 You will learn verbal and non-verbal communication relevant to construction/site. You will develop your skills and knowledge about how to: Gather, convey and receive information. Carry out face-to-face routine communication. Apply visual communication. Participate in simple on-site meeting processes. NSW Owner Builder Course MODULE 3: Managing the Work Owner Builder Centre 2021 3 PART A PLAN AND ORGANISE WORK CHAPTER 1: IDENTIFY TASK REQUIREMENTS Construction work is any work carried out in connection with the construction, alteration, conversion, fitting-out, commissioning, renovation, repair, maintenance, refurbishment, demolition, decommissioning or dismantling of a structure, or preparation of a building site.

5 The foremost thing to know about a construction work is to identify all the task requirements. Task requirements are determined or confirmed and clarified to ensure correct interpretation of specifications or requirements Before starting any task, you should spend some time planning how you will go about it. Investing time and energy at the planning stage will help you to complete the job efficiently and effectively. When planning for a specific construction task consider the following: work instructions, including verbal, plans, specifications etc. site conditions safety, signage and barrier requirements applicable Job Safety Analysis (JSA) sheets and Safe Work Method Statements (SWMS) tools and equipment required type and quantities of materials required communication and cooperation with other people Work Scope A major first step is to ensure that you understand and interpret the scope of work and work instruction correctly.

6 You can gain this information from a number of sources including: verbal instructions written instructions in the form of an email, letter, job sheet or contract diagrams plans specifications When using any form of written documentation, you must make sure that you are working from the latest version. Most plans and specifications contain a version number that you can check. After having received the instructions your responsibility is to ensure that you understand what it is you have to do. This might involve reading documentation thoroughly (including any legends or variations) and checking your understanding with key personnel. NSW Owner Builder Course MODULE 3: Managing the Work Owner Builder Centre 2021 4 When communicating verbally a good strategy is to re-state what it is you think you have been told so that the other person has a chance to confirm that you are correct or give you additional information if you have misunderstood.

7 Site Conditions Survey Prior to commencing any construction works, it is important that you must carry out a survey/inspection of the site to know the site conditions. This will allow you to determine if: any extra equipment will be required such as scaffolding for sloping blocks the site is accessible and if not, to develop a contingency plan drainage is satisfactory or if stormwater management is required any environmental concerns are present site boundaries have been set up correctly amenities are available or will need to be provided. Requirements for carrying out construction work In the building industry your workplace will inevitably contain many hazards.

8 It is vital that you are able to identify these hazards, so action can be taken to reduce or eliminate them. Construction work often involves a dynamic working environment therefore hazards can change daily and need to be systematically managed. To be able to carry out construction work, a person must complete an introductory safety training course called general construction induction training . This is also commonly known as white card training. Under the model WHS Act, a PCBU must make sure every worker has completed white card training, including those who have completed training in the past but have not carried out construction work in the last two years.

9 Once a person has completed that training they may apply to a WHS regulator for a white card. A white card issued in one state or territory or by the Commonwealth is generally recognised Australia wide. For more information about white card training, cross-border recognition, applications and renewal of white cards, contact the WHS Regulator in your state or territory or the Commonwealth. Some types of construction work such as operating certain types of cranes or carrying out scaffolding work require a high-risk work licence. Work health and safety duties Site safety is a key responsibility and consideration should start at the job planning stage. To plan for a clean, hazard free work site the following should be addressed: identification and management of existing and potential hazards.

10 At each step of the process in construction work, PCBUs are subject to certain general and specific duties under the model WHS laws. For example: NSW Owner Builder Course MODULE 3: Managing the Work Owner Builder Centre 2021 5 The model WHS Regulations require the person that commissions construction work to consult with the designer of a structure about safety matters and to give the designer and the principal contractor for the project information about safety matters. A PCBU that carries out construction work must manage and control WHS risks associated with that work.