NATIONAL CODE OF PRACTICE FOR …

1 NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS IN AUSTRALIA code OF PRACTICE FOR investigators & MERCANTILE AGENTS IN AUSTRALIA Australian Institute of Private Detectives Ltd - ( Copyright 2008) NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS A I P D NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS IN AUSTRALIA This is a an approved document issued under the NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS in Australia (2) Australian Institute of Private Detectives Ltd ( Copyright 2008) AAAuuussstttrrraaallliiiaaannn IIInnnssstttiiitttuuuttteee ooofff PPPrrriiivvvaaattteee DDDeeettteeeccctttiiivvveeesss ACN 054 902 000 ABN 28 054 902 000 NOTE: This code of PRACTICE commences from 15th September 2008.

2 The document has been constructed in the interests of all stakeholders and the professionalism of the Investigation and Mercantile Industry in Australia. The document is the result of an extensive consultation process with stakeholders & governments in Australia and enhances the original code of PRACTICE document first published on The code has recently been updated and amended via an open and transparent consultation process to better service all stakeholders in this vitally important industry, which traverses all private sector business and government sector operations. The code merely identifies and reflects compliance requirements for persons and organisations involved in investigation and mercantile activities in Australia in line with Australian laws.

3 NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS IN AUSTRALIA This is a an approved document issued under the NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS in Australia (3) Australian Institute of Private Detectives Ltd ( Copyright 2008) CCCOOODDDEEE OOOFFF PPPRRRAAACCCTTTIIICCCEEE FFFOOORRR IIINNNVVVEEESSSTTTIIIGGGAAATTTOOORRRSSS AAANNNDDD MMMEEERRRCCCAAANNNTTTIIILLLEEE AAAGGGEEENNNTTTSSS IIINNN AAAUUUSSSTTTRRRAAALLLIIIAAA NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS IN AUSTRALIA This is a an approved document issued under the NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS in Australia (4) Australian Institute of Private Detectives Ltd ( Copyright 2008)

4 CCCOOODDDEEE OOOFFF PPPRRRAAACCCTTTIIICCCEEE FFFOOORRR IIINNNVVVEEESSSTTTIIIGGGAAATTTOOORRRSSS AAANNNDDD MMMEEERRRCCCAAANNNTTTIIILLLEEE AAAGGGEEENNNTTTSSS IIINNN AAAUUUSSSTTTRRRAAALLLIIIAAA Contents PART A INTRODUCTION AND APPPLICATION Definitions ..8 What is the code ? ..10 Why is it necessary?

5 12 Application ..14 Probity Provisions ..16 1) Disqualified Persons ..17 2) Minor Offences ..17 Amendments ..18 Objectives of the code .

6 18 Scope ..21 Guidelines & Compliance ..23 1) Workplace investigators ..25 2) Mercantile ..26 3) CPI/CPMA Exemption Provisions Exempt Pesons ..27 4) Facilitation Provisions Certification . 29 5) Facilitation Provisions CPD . 30 6) Representative Industry Bodies ..31 7) Certified Activities . 34 8) Investigations .. 34 9) Mercantile.

7 35 10) Minimum Educational Requirements ..36 11) Specialist Education ..36 12) Mercantile Investigation Dual Roles ..37 Citation ..37 Effective Date ..37 NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS IN AUSTRALIA This is a an approved document issued under the NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS in Australia (5) Australian Institute of Private Detectives Ltd ( Copyright 2008) PART B code COMMITMENTS Legal Obligations.

8 40 Dispute Resolution Scheme ..40 Business Compliance Provisions ..43 Human Resources & Occupational Health & Safety Provisions ..44 Constitution ..50 Consultation ..50 i. code Management ..50 ii. Standards Development .. 50 Conduct of AIPD Directors, Committee Members & Staff ..52 Responsibility & Remuneration of AIPD ..53 Conduct of Certified Practising investigators (CPIs) & Certified Practising Mercantile Agents (CPMAs).

9 53 Enforcement Provisions ..54 Professional Misconduct Provisions ..56 Breaches by Directors of Corporations or Business Entities ..56 Penalty Notice Provisions ..57 Extraordinary Amendment Provisions ..58 Fees & Charges ..59 NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS IN AUSTRALIA This is a an approved document issued under the NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS in Australia (6) Australian Institute of Private Detectives Ltd ( Copyright 2008) PART C practices & PROCEDURES General Guidelines (Investigations and Mercantile Filed Activities).

10 64 Surveillance - Specific Guidelines .. 69 Mercantile - Specific Guidelines .. 73 NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS IN AUSTRALIA This is a an approved document issued under the NATIONAL code OF PRACTICE FOR investigators AND MERCANTILE AGENTS in Australia (7) Australian Institute of Private Detectives Ltd ( Copyright 2008) PART A : Introduction and Application I.