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NATIONAL HEALTHCAREER ASSOCIATION (NHA) EXAM …

PSI Test Center Administrator Instructions NATIONAL HEALTHCAREER ASSOCIATION (NHA) 2020 PSI Services (Revised 10/7/2021) NATIONAL HEALTHCAREER ASSOCIATION (NHA) EXAM INFORMATION FOR TEST CENTER ADMINISTRATORS Customer Service Support #: 833-537-1330 General Information There are eight (8) exams in this program. Two (2) pieces of scratch paper and pencil are permitted for all exams. Candidate cannot use any other writing instrument. Use of electronic devices is prohibited. The NHA Pharmacy Technician (ExCPT) exam ONLY allows candidates to use the built-in onscreen calculator which can be accessed by clicking on the calculator button at the bottom of the exam screen. This is the only calculator permitted for use during the exam. Candidates taking the CBCS exam on or after September 28, 2021 are required to bring three (3) coding manuals to their exam. See Materials Allowed below and on Page 4 of these instructions.

Coding and Billing Specialist Certification Exam (“CBCS”) for Exams taken on or after September 28, 2021 The NHA Testing Rules of Conduct have been modified for CBCS candidates. All candidates taking the CBCS exam on or after September 28, 2021, are required to bring the following Coding Manuals to their exam: CPT Professional Edition

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1 PSI Test Center Administrator Instructions NATIONAL HEALTHCAREER ASSOCIATION (NHA) 2020 PSI Services (Revised 10/7/2021) NATIONAL HEALTHCAREER ASSOCIATION (NHA) EXAM INFORMATION FOR TEST CENTER ADMINISTRATORS Customer Service Support #: 833-537-1330 General Information There are eight (8) exams in this program. Two (2) pieces of scratch paper and pencil are permitted for all exams. Candidate cannot use any other writing instrument. Use of electronic devices is prohibited. The NHA Pharmacy Technician (ExCPT) exam ONLY allows candidates to use the built-in onscreen calculator which can be accessed by clicking on the calculator button at the bottom of the exam screen. This is the only calculator permitted for use during the exam. Candidates taking the CBCS exam on or after September 28, 2021 are required to bring three (3) coding manuals to their exam. See Materials Allowed below and on Page 4 of these instructions.

2 Candidates can be under 18 years of age. NHA has no age limit for candidates. Test Driver -- Dimensions Check-In Requirements (1) unexpired Government-issued photo ID that bears the candidate s first and last name and signature. First and Last name on ID must match the name in the PSI system. Acceptable forms of ID include: Driver's License with photograph (any state) State identification card (any state) Federal employment authorization card Valid passport any country (valid government-issued passport) NYC ID (city issued) Note: Effective 10/7/2021: Verification of a high school diploma or equivalent is no longer required. ExCPT Candidates residing in the state of Arizona MUST also provide either an original OR copy of their High School Diploma or Certificate of Completion of the GED or HiSET. Exam Aids/Figure Books/Plan Sets Allowed for Candidate Use CBCS Exam Candidates taking the CBCS exam on or after September 28, 2021 are required to bring the following coding Manuals to their exam.

3 No other manuals will be accepted. Candidates must bring the hard copy of the coding manuals; no digital versions will be allowed in the testing room. Manuals may contain handwritten notes in the margin of the pages, highlighting and/or tabs. No loose or inserted pages are allowed and must be removed prior to entering the exam room. Candidates who fail to bring the three coding manuals will not be permitted to take the CBCS exam. See Page 4 of these instructions for additional rules on using the correct edition of the coding Manuals. 1) CPT Professional Edition 2) HCPCS Level II 3) ICD-10-CM All other Exams are CLOSED BOOK. PSI Test Center Administrator Instructions NATIONAL HEALTHCAREER ASSOCIATION (NHA) 2020 PSI Services (Revised 10/7/2021) License Application to be Issued to Candidate None Score Reports No score report is issued to candidate. Candidate will receive a confirmation that the test was taken at the site the day of the exam.

4 This will include further instructions regarding receiving scores from NHA. NHA will issue a final score report following the completion of the exam, by posting it on the candidate s NHA account. Exam Details Exam Title Materials Allowed Materials NOT Allowed (ExCPT) Exam for the Certification of Pharmacy Technicians On Screen Calculator Test center-supplied Scratch Paper (2 pieces) and Pencil Electronic devices Hand-held calculator Book/Manual Notes Pens Certified billing & coding Specialist (CBCS) Test center-supplied Scratch Paper (2 pieces) and Pencil Hard copy of the correct edition of three required coding Manuals: 1) CPT Professional Edition 2) HCPCS Level II 3) ICD-10-CM Electronic devices Calculator Pens Certified Clinical Medical Assistant (CCMA) Test center-supplied Scratch Paper (2 pieces) and Pencil Electronic devices Calculator Book/Manual Notes Pens Certified EKG Technician (CET) Test center-supplied Scratch Paper (2 pieces) and Pencil Electronic devices Calculator Book/Manual Notes Pens Certified Electronic Health Records Specialist (CEHRS) Test center-supplied Scratch Paper (2 pieces) and Pencil Electronic devices Calculator Book/Manual Notes Pens PSI Test Center Administrator Instructions NATIONAL HEALTHCAREER ASSOCIATION (NHA) 2020 PSI Services (Revised 10/7/2021) Certified Medical Administrative Assistant (CMAA) Test center-supplied Scratch Paper (2 pieces)

5 And Pencil Electronic devices Calculator Book/Manual Notes Pens Certified Patient Care Technician/Assistant (CPCT/A) Test center-supplied Scratch Paper (2 pieces) and Pencil Electronic devices Calculator Book/Manual Notes Pens Certified Phlebotomy Technician (CPT) Test center-supplied Scratch Paper (2 pieces) and Pencil Electronic devices Calculator Book/Manual Notes Pens Other Instructions For technical support, please call PSI/AMP at 888-288-7480. Follow the prompts to press 1 for computer-based testing. PSI Test Center Administrator Instructions NATIONAL HEALTHCAREER ASSOCIATION (NHA) 2020 PSI Services (Revised 10/7/2021) Reference Material Rules for the NHA coding and billing Specialist Certification Exam ( CBCS ) for Exams taken on or after September 28, 2021 The NHA Testing Rules of Conduct have been modified for CBCS candidates. All candidates taking the CBCS exam on or after September 28, 2021, are required to bring the following coding Manuals to their exam: CPT Professional Edition HCPCS Level II ICD-10-CM No other manuals will be accepted.

6 Candidates must bring the hard copy of the coding manuals; no digital versions will be allowed in the testing room. Candidates who fail to bring the three coding manuals will not be permitted to take the exam. coding manuals are updated annually. Candidates must bring the correct edition of the manuals to the exam, in accordance with the following rules: 1) All exams taken before June 1st of each year should use the previous year s coding manuals. 2) All exams taken on or after June 1st of each year should use the current year s coding manuals. 3) As an example, if the candidate takes the exam before June 1, 2022, he or she should use the 2021 edition. However, if the candidate takes the exam on or after June 1, 2022, he or she should use the 2022 edition. This requirement will apply to future exams in subsequent years. 4) If the candidate does not have the edition of the manual described in #3, he or she may use the immediately preceding edition.

7 Older editions will not be accepted, and the candidate will not be admitted to the exam. Candidates should make every attempt to use the most current edition recommended in #3; outdated manuals may adversely affect the candidate s performance on the exam. Manuals may contain handwritten notes in the margin of the pages, highlighting and/or tabs. No loose or inserted pages are allowed and must be removed prior to entering the exam room. All coding manuals will be inspected by the Proctor prior to the start of the exam. Candidates should be prepared to open their manuals and show the content to the Proctor when requested. IMPORTANT: Candidates must reschedule their exam and will forfeit their exam fee if they fail to follow any of the above requirements.


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