Nationally Recognised Competency Framework for …

1 NHS pharmacy Education & Development Committee 0 Nationally Recognised Competency Framework for pharmacy Technicians: The Assessment of Medicines Management Skills Version 3: January 2016 website: including Northern Ireland NHS Working Group for the development of a National approach to Medicines Management Nationally Recognised Competency Framework for pharmacy Technicians: The Assessment of Medicines Management Skills Version 3: January 2016 1 CONTENTS Acknowledgements .. 3 Introduction .. 4 Disclaimer .. 5 Definitions .. 6 Aims of the Framework .. 11 Benefits of the Framework .. 12 The Framework Structure .. 14 Scope of Practice .. 14 Methods of Assessment .. 15 Assessment Criteria.

2 16 Errors .. 16 Timescales for Completion of Assessment .. 17 Equality & Diversity .. 17 Guidance for training providers .. 18 Programme delivery .. 19 Educational Supervisors .. 19 Candidates .. 21 The recommended minimum entry requirements .. 21 Evidence of ongoing competence (Reaccreditation) .. 23 Evidence of Ongoing Competence (Reaccreditation) following a break in practice .. 24 Evidence of Competence when transferring between Organisations or break in practice for less than 6 25 How to get your scheme approved .. 26 Successful Approval of your Training Scheme .. 26 Certification .. 27 Revalidation of Approved 27 Resources & Linked Documents .. 28 Nationally Recognised Competency Framework for pharmacy Technicians: The Assessment of Medicines Management Skills Version 3: January 2016 2 The Underpinning Skills.

3 29 The Modules .. 34 Module 1 - Accurately supply medicines to individual patients .. 34 Module 2 - Determine the Suitability of a Patient s Own Drugs (PODs) For Use .. 38 Module 3 - Medicines Reconciliation (Level 1 & 2) .. 41 References .. 46 Nationally Recognised Competency Framework for pharmacy Technicians: The Assessment of Medicines Management Skills Version 3: January 2016 3 ACKNOWLEDGEMENTS We would like to acknowledge all members of the working group for their time, effort and contributions to the development of this document. Thanks also to the wider consultation group, who provided expert advice remotely and contributed where possible. Working Group Members Geographical area Representative Organisation South East Coast/South Central (South) Gail Fleming (Chair) Helen Knipe Kent Surrey Sussex Postgraduate Deanery South West Sally Hall Ellen Williams (Project leads) South West Medicines Information & Training (SWMIT) South Central (North) Dan Grant Oxford Radcliffe Hospitals NHS Trust East of England Melanie Boughen NHS East of England (NSC)

4 East Midlands Dina Wadher University Hospitals of Leicester London Tess Fenn Diane Blunden Guy s and St Thomas NHS Foundation Trust and APTUK London pharmacy Education & Training Yorkshire & Humber Anne Mallon Yorkshire and Humber pharmacy Education West Midlands and North West Beth Barrett Education Commissioning Development and Quality Team, Birmingham Wales Kath Stride Welsh Centre for Post Graduate pharmacy Education (WCCPE) North East Helen Fawcett North East & Cumbria pharmacy Education & Training Northern Ireland (NI) Julie Jordan NI Centre for pharmacy Learning and Development, Queen s University, Belfast Scotland Val Findlay NHS Education for Scotland (NES) CPPE Karen Wragg Centre for pharmacy Postgraduate Education (CPPE) 4 INTRODUCTION Welcome to the Nationally Recognised Framework for the assessment of medicines management skills for registered pharmacy technicians (MMS).

5 The development of this Framework was commissioned by the NHS pharmacy Education and Development Committee (PEDC) in response to the Department of Health White Paper Equity & Excellence, Liberating the NHS and the Quality, Innovation, Productivity and Prevention (QIPP) agenda1. The Framework has been developed by a Working Group that includes medicines management pharmacy technician specialists and education and development specialists representing all regions within the United Kingdom. The Association of pharmacy Technicians (APTUK) and Centre for Postgraduate pharmacy Education (CPPE) are also represented. The approval of any programmes through this Framework will be carried out under the authority of NHS PEDC.

6 The term medicines management can be described in various ways. Within the document A Spoonful of Sugar 2, The Audit Commission describe medicines management as a process that encompasses the entire way that medicines are selected, procured, delivered, prescribed, administered and reviewed to optimise the contribution that medicines make to producing informed and desired outcomes of patient care . This Nationally Recognised Framework supports A Spoonful of Sugar in this definition of medicines management and aims to promote patient safety and safer use of medicines. Throughout this Framework the term pharmacy technician is used; however, it is acknowledged that a pharmacy technician s role may be different across organisations and the scope of this role may vary.

7 This Framework is intended to be used by training providers who: Plan to develop medicines management training and assessment programmes for pharmacy technicians Currently deliver medicines management programmes and wish to assess the quality of their programmes against a Nationally Recognised standard 1 Department of Health. (July 2010) Equity & Excellence, Liberating the NHS. The stationary Office Limited. UK 2 Audit Commission. (2001) A Spoonful of Sugar. Medicines Management in NHS Hospitals. Holbrooks Printers, Portsmouth. UK Nationally Recognised Competency Framework for pharmacy Technicians: The Assessment of Medicines Management Skills Version 3: January 2016 5 The MMS Framework is open to all organisations and sectors of pharmacy that have pharmacy technicians performing a medicines management role.

8 Although it is Recognised that the modules currently included consider roles that are predominantly carried out by hospital based pharmacy technicians, the Framework is intended to be flexible in its approach. It is also hoped that, in the future, it will be broadened to include all levels/bands/responsibilities of the medicines management role in many sectors of practice. The MMS Framework is cognisant of others in existence and has built on existing work and experience across the whole of the UK, including the Framework for pharmacy Technicians3 (FPT). This Framework aims to meet the needs of current medicines management roles for pharmacy technicians whilst recognising the development of extended roles and new skills.

9 DISCLAIMER The MMS Framework is the intellectual property of NHS PEDC. Whilst NHS PEDC welcomes the use of this Framework in the development of new and updated programmes, any content used should be acknowledged accordingly. No responsibility is accepted for the content of documents derived from this original publication. Training providers remain responsible for the training, assessment and accreditation and reaccreditation of individual candidates. 3 Competency Development & Evaluation Group. (June 2010) FPT, A Professional Development Framework for pharmacy Technicians in Medicines Management. Nationally Recognised Competency Framework for pharmacy Technicians: The Assessment of Medicines Management Skills Version 3: January 2016 6 DEFINITIONS These terms relate solely to the body of this document.

10 Although some terms have been taken from national guidance, there may also be variations in definitions according to regional and national documentation. Accredited pharmacy technician A pharmacy technician whose current training and qualifications are assessed and accredited by the training provider as meeting the defined competencies for their role in medicines management ( is occupationally competent) Appropriate persons Staff who have been identified as suitably trained and qualified to give guidance and make decisions regarding the assessment process Assessment period The period during which assessments are carried out. This must be preceded by an adequate period of supervised training Candidate Person undertaking the training and assessment Clinical Governance The system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care.