New Care Models: empowering patients and communities

1 #futureNHS. New Care Models: empowering patients and communities A call to action for a directory of support December 2015. New Care Models: empowering patients and communities - A call to action for a directory of support New Care Models: empowering patients and communities - A call to action for a directory of support Version number: 01. First published: December 2015. Prepared by: Pollyanna Jones, Associate Director of Collaboration, New Care Models The National Health Service Commissioning Board was established on 1 October 2012 as an executive non-departmental public body. Since 1 April 2013, the National Health Service Commissioning Board has used the name NHS England for operational purposes.

2 Gateway publication reference: 04446. 2 #futureNHS. New Care Models: empowering patients and communities - A call to action for a directory of support Contents Foreword 4 NHS Trust Development Authority 31. (from April 2016, merging into NHS. Introduction 5 Improvement). Background to new care models 6 Public Health England 32. programme Support from the voluntary sector 33. strategic partners The six principles explained 8. Age UK 34. empowering patients and 11. FaithAction 36. communities : A call to action for suppliers Health, Work and Wellbeing Group 37. Support from the Five Year 12 Justice Partnership 39. Forward View partners - NHS and Men's Health Forum (MHF) 41.

3 Social care National Children's Bureau 42. Care Quality Commission 13. National Council for Palliative Care 45. Health Education England 14 (NCPC), Hospice UK and Marie Monitor (from April 2016, merging 15 Curie Cancer Care into NHS Improvement) National Housing Federation 47. National Institute for Health 16 National Lesbian, Gay, Bisexual and 48. and Care Excellence Transgender (LGB&T) Partnership NHS England 17 National Voices 50. Active communities Programme 18 Race Equality Foundation 52. Building Health Partnerships (BHP) 19. Voluntary Organisations Disability 54. Care and Support Planning 20 Group, National Care Forum and Coalition for Collaborative Care 21 Sue Ryder Equality and Health 22 Voluntary Voices 56.

4 Inequalities Unit Win-Win Alliance - Disability Rights 58. Health and Care Strategic 24 UK, Shaping Our Lives National Partnership Programme User Network and CHANGE. Insight and Feedback Unit 25 Young People's Health Partnership 60. NHS Citizen 26 Appendices and glossary 62. Patient Experience Team 27 Appendix A: Full list of vanguards 63. Personal health budgets and 28 and vanguard map integrated personal commissioning Appendix B: How to be part of the 65. Support for self-management 29 next version of this directory? Sustainable Improvement Team 30 Glossary 66. #futureNHS 3. New Care Models: empowering patients and communities - A call to action for a directory of support Foreword The NHS Five Year Forward View set out a vision for the future of health and social care in England.

5 Published in October 2015, it called for the health and care system to fully engage with people and communities , building and sustaining new relationships where patients are partners, and communities can play an active role in their local health and care services. It also described new care models, which will break down Samantha Jones traditional divisions between primary care, community services, Director, New Care Models and hospitals. The scale of change and challenge facing our health and care system means that if either one happens without the other, our chance of successful improvement is slim. Both are important;. both are urgent. Achieving these changes is central to the vision of the 50 new care model vanguards.

6 Working with the Forward View People and communities Board, Jeremy Taylor the new care models programme assembled this directory of Chair, Five Year Forward View People what support is available. It comes from within the Forward and communities View partners and voluntary sector strategic partner Board organisations. This is just a start. This publication is the first version: we are excited to see how it will grow as more organisations share information about how they support innovation in the NHS. We hope you find it useful, and use it often. Samantha Jones Jeremy Taylor Director, Chair, Five Year Forward View New Care Models People and communities Board 4 #futureNHS.

7 #futureNHS. New Care Models: empowering patients and communities - A call to action for a directory of support Introduction This document outlines the support We will be publishing a wider directory in currently available from the Five Year April 2016, for more information see Forward View arm's length bodies and Appendix B. some of the voluntary sector strategic partners. It has been put together as a forerunner for a wider directory of support for the vanguards, which will enable them to meet the six principles in the empowering patients and communities domain. The vanguards asked for help to understand what support is currently available, to show them in one place where they can obtain support and highlight any gaps they have.

8 #futureNHS 5. New Care Models: empowering patients and communities - A call to action for a directory of support Background to new care models programme In January 2015, NHS England invited Vanguards have access to a national individual organisations and partnerships support package, which aims to help them to apply to become vanguard' sites for be as successful as possible in making their the new care models programme: one planned changes. National support also of the first steps towards delivering the intends to maximise and amplify the Five Year Forward View and supporting sharing of learning and practice across the improvement and integration of services.

9 50 vanguards and, importantly, with the wider NHS and care system. Vanguards are taking the lead on the development of new care care models One of the core aims of the support which will act as the blueprints for the NHS package is to help vanguards empower moving forward and inspiration to the rest people and communities . This is mainly of the health and care system. Details of inspired by the agenda set out in chapter 2. each vanguard can be found in of the Five Year Forward View, which Appendix A. argues that we can only achieve better health, better care and better value, by In March 2015, the first 29 vanguard sites fundamentally changing our service's were chosen after a rigorous process, relationship with patients and communities .

10 Involving workshops and the engagement of key partners and patient representative The vanguards worked with the People and groups. There were three types communities Board to set out six principles integrated primary and acute care systems; to help define our expectations of how they enhanced health in care homes; and, will work. These principles are: multispecialty community provider vanguards. In July 2015, eight urgent and Care and support is person centred: emergency care vanguards were personalised, coordinated and empowering announced. In September 2015, 13 more Services which are created in partnership vanguards were selected known as acute with citizens and communities care collaborations, these aim to link local Focus is on equality and narrowing hospitals together to improve their clinical health inequalities and financial viability.