New subscription plans and pricing

1 From August 1, 2021 New subscription plansand pricing FreeBasicStandardProfessionalKanban viewCustom stages/statusesRequired fields by stagePipelinesTunnelsUnlimited dealsUnlimited contactsUnlimited companiesInvoicesQuotesUnlimited leadsSimple CRM mode (without leads)Classic CRM mode (with leads)Convert lead to contact, company, dealConvert deal to quoteConvert deal to invoiceConvert quote to deal and invoiceDocument generatorTemplate file sizeDocument generator access rightsClient profileProduct catalogProductsDaily workflow scenariosand settingsBasic featuresCloud storageUsersunlimited550unlimited5 GB1003,0003,000unlimited1510unlimited2 MB2 MB2 MB24 GB100 GB1,024 GBCRM 2 FreeBasicStandardProfessional5 per entity15 per entity30 per entityunlimited30 days30 days30 days2430 days100unlimitedunlimitedunlimited12100u nlimitedImport from other CRMI mport contacts from vCard, Gmail, Outlook, Yahoo!

2 MailCard scannerExport contacts to CSV, Excel, Outlook Custom fieldsFields visible to selected users TimelineRecycle binRestore from recycle binKeep deleted files in recycle binRecurring dealsRecurring invoicesCheck for duplicates automaticallyAutomatic dialerResource booking for appointment scheduling in CRMZoom integrationGoogle maps in CRMG oogle maps in custom fieldsObservers inside dealsChat inside CRMCRM access rightsAI scoringCRM access logChange history CRM duplicate control master (duplicate search)Data import/exportand integrations3 FreeBasicStandardProfessionalOpen channel settings 10,00050,000100,000 Contact Center Built-in telephonySIP connector for third-party telephony integrationsEmail copy storageConnect external emailEmails from CRM (per month)Inboxes per userInitial email synchronization and storage limitLive chatWebsite widgetCRM formsRemove "Powered by Bitrix24" in CRM forms and live chatCall back widgetOpen channelsTelegram, FacebookChannelsInstagramApple Business ChatViberWhatsAppInstagram commentsCall tracking in CRM for Android devices (coming soon)

3 RestAPIW orkhour settingsRequest contact information115107 days100completed forms30 days90 days210unlimited4 FreeBasicStandardProfessionalTelephony settings Phone number rentalDisplay own number in caller IDPBX integration via Rest APIPBX integration via SIP connectorUnlimited incoming/outbound linesCall routingCall transferVoIP phone setsInternal extensionsWorkhour settingsVoicemail and greetingsCall to all distribution modeMissed call forwardingCall interceptPersonal data processing warningRoute chat to all distribution modeClient conversation rating Supervisor conversation ratingCanned repliesConversation transfer between employeesConversation transfer between channelsAutomated repliesAnalytics reports for channels (chat statistics)Export data to ExcelChannel access rights5 FreeBasicStandardProfessionalSales & marketingautomation Rules/triggers in dealsWebhooks for rules/triggersSales & marketingautomation Sales planCRM analyticsMax number of leads, deals, contacts or companies included in CRM analytics reports Export reportsCall tracking settings SitesVisitorsPhone numbersMatch number to source (CRM)Export call details to ExcelVoIP phone interceptAutomatic dialerClient conversation ratingIVR (voice menu)Call recording (per month)

4 Queue groupsQueue group sizeAutomatic call transcriptionTelephony access rightsCall recording playback speedCall statisticsunlimitedunlimitedunlimitedunl imitedunlimitedunlimitedunlimitedunlimit edunlimitedunlimitedunlimitedunlimitedun limited100,000100,000100,0001,0005unlimi tedunlimitedunlimitedunlimitedunlimitedu nlimited$$$2 levels2 and DeliveryMax number of leads, deals, contacts or companies included in Sales Intelligence reports Automated data only (no banners/UTMs)Report builderKeyword analysis in Sales Automated ad managementCall trackingBulk emailBulk SMSV oice broadcastingBulk messaging (Contact center)Retargeting in ad networksSales generatorAudiencesAccess permissionsEdit rules/triggers in workflow designerSmart scriptsWorkflow automation in CRMS mart process automation (SPA) and DeliverySales IntelligenceCRM Marketing50,0001,0001,000100,000100,0001 00,0007 FreeSearchable in CRM withfilters (max number) LeadsDealsContactsCompaniesInvoicesQuote sBasicStandardProfessionalProject management Project KanbanProject ownerProject start/end datesGanttTask time tracking (manual)

5 Skip weekends and holidays when planningBasic futures Tasks and projectsPlannerSubtasksChecklistsReminde rsSmart focus system in TasksRecycle binRestore from recycle binKeep deleted files in recycle bin (coming soon)Task to emailMobile tasks for iOS and AndroidTasks & projects100,000200,000unlimited1,000100, 000200,000unlimited1,000100,000200,000un limited1,000100,000200,000unlimited100,0 00200,000unlimited100,000200,000unlimite dunlimitedunlimitedunlimitedunlimited30 days30 days30 days30 days8 FreeCollaboration Observers and participantsDelegatingRate taskTask controlSupervisor viewCustom fieldsAccess permissions for tasksWorkgroup/project access rightsTask dependenciesBasicStandardProfessionalAna lytics and reports Efficiency KPIR eport builderIntegration Integration with Drive (attach files from Drive)

6 Integration with CRMI ntegration with CalendarIntegration with Email (email-to-task conversion)Integration with workflowsTask automation Task templates and recurring tasksTemplates with subtasksTemplate sharingTask automation (rules and triggers)Copy projects59 FreeOnline storesBasicStandardProfessionalOnline storeStoresOrdersSites & landing pagesSitesWeb pagesUse own domainSite templates (created by Bitrix24)Site templates (from Bitrix24 Market)Copy web pagesGoogle AnalyticsGoogle MapsCRM formsWebsite live chatCall back widgetRemove "Powered by Bitrix24" branding Site builder access rightsSales intelligenceCustom theme colorInsert HTML or JSDynamic blocks (feed)Site importSite exportSuperblockAutomated SEO (coming soon)Cookie consentSearchable in taskswith filters (max number) Tasks1,000100,000200,000unlimited11010un limited1210unlimitedunlimitedunlimitedun limitedunlimitedunlimitedunlimitedunlimi tedunlimited100completed forms10 FreeChats and HD video callsBasicStandardProfessionalChatsPubli c and private chatsHD Video calls (1-to-1)

7 FeedVirtual officeVideo announcementsPost view indicatorEmail to postAnnouncementsPollsAppreciation badgesProductsRevenueTransaction processingSite builder access rightsSKU (stock keeping unit)Sets and bundlesVariable pricesDiscount templatesDiscount builderCouponsCumulative discountsAutomation rulesPayment processingFixed shipping costShipping costs calculatorStock managementOnline store import (without catalog)Online store export (without catalog)1003,0003,000unlimitedunlimitedu nlimitedunlimitedunlimited0%0%0%0% Video calls (up to 48 users)Voice callsVideoconferencing (up to 48 people)Mobile group video callsScreen sharingAudio/video recordingBackground blurImage/video backgroundsVideoconference passwordEncryptionCall durationHD videoHD soundZoom integrationRemove "Bitrix24" branding (coming soon)Custom logo (coming soon)ViewCollaborative storagePersonal/Group DriveCompany DriveCompany Drive for automatically created foldersFile synchronizationOne Drive, Google Drive, Dropbox, Box integrationOnline editing via GoogleDocs, MS Office Onlineunlimitedunlimitedunlimitedunlimit ed5 GB24 GB100 GB1,024 GB(up to 100 calls)(up to 100 calls)(up to 100 calls)(up to 100 calls)

8 12 FreeBasicStandardProfessionalLocal editing (MS Office, OpenOffice, LibreOffice)View documents via file sharingPublic folder sharingRecycle binQuick drive cleanupFile access rightsFolder access rightsEnable versioningUnused files version storageVersion storage for files used in tasks, feed or calendarsKeep deleted files in the recycle binVideo files conversion size limitDocument lockDocumentsOnline editing via GoogleDocs, MS Office OnlineLocal editing (MS Office, OpenOffice, LibreOffice)Built-in file viewerCalendarEvent plannerCalendar syncEvent invitation by email (iCalendar)Meeting roomMeeting room list0unlimited090 days90 daysunlimitedunlimitedunlimited30 days30 days30 days30 days300 MB1 GB1 GB1 GB13 FreeBasicStandardProfessionalWorkflow and businessprocess automationWorkflows in the FeedWorkflow designerRecords managementNumber of RPA processesExtraApply background to allApply menu to allVirtual presence indicator (users online)WorkgroupsPublic/private workgroupsProjectsWorkgroups/projects with external users ( extranet )HRMSA bsence managementWorktime tracking (online time clock and work schedules)

9 Work reportsMeetings and briefingsCompany structureEmployee directoryExport employee list to ExcelEmployee list synchronization with Outlook, CardDAVC ompany knowledge baseProject knowledge baseKnowledge base importKnowledge base export Measure stress integrations from REST APIU nlimited webhooksUnlimited local appsAccount administratorsChange adminTwo factor authorization (OTP)Restrict access by IP addressRestrict public file sharing Use own logoRemove "24" logoRename accountBackup restoreFree domain extension for emailRestore OTP accessDomain transfer for emailAccount transfer to another zoneCustom account URL with own domain nameDeletion protection ( subscription )1$5/mo15unlimited251015