NL Tec Pty Ltd

1 nl tec pty ltd (Click to view). Quality Assurance Policy Company Profile CSR - Corporate Social Responsibility Occupational Health and Safety Policy Statement Environmental Policies Sustainable Practices Infection Control Guidelines for Demonstration Equipment NL-Tec Pty Ltd, Unit 10/16 Yampi Way, Willetton, WA 6155. Tel: 08 9259 5100 FAX: 08 9259 6111 e-mail Web: NL -Tec Pty Ltd Unit 10, 16 Yampi Way, Willetton, Western Australia 6155 ABN:72 066 375 166. Tel: 08 9259 5100 Fax: 08 9259 6111 e-mail: Web: nl tec pty ltd Quality Assurance Policy NL Tec is an Australian based company that provides high quality, reliable and cost effective products for Radiation Oncology and Medical Applications.

2 We have over twenty years' experience of supplying and installing Medical Products to Australian and New Zealand Radiation Oncology Centres and other Medical Organisations. During that time we have implemented and continuously refined our customer orientated management systems. We ensure that strict procedures are maintained in our supply chain right through from initial customer enquiry to product delivery and after sales care. We ensure that all order handling is carried efficiently; the products we supply are shipped on time and are handled and stored in an appropriate manner. Supplier Management: We source our products from manufacturers based in America, China, Germany, Japan, The Netherlands and Sweden.

3 These manufacturers have international accreditation for both their products and their Quality Assurance procedures. Product Certification: All of the products that we supply have International accreditation and certification to meet the requirements of our customers. NL Tec has registered each Manufacturer and Product with the TGA; we hold ARTG certificates for all products and systems. Product History: NL Tec has tracking and recording systems in place to enable us to provide our customers with a full history of the products we supply, install or repair. Our records enable us to trace products by model, manufacturer, product code, serial number (When applicable), date of supply and original order number.

4 All warranty and non warranty product failures of products or systems are carefully recorded and monitored. We ensure that any work falling within the specified warranty period for that product is carried out in accordance with the manufacturer's warranty terms and conditions. Document Control: NL Tec has a virtually paperless office: We currently use electronic data to store soft copies of all correspondence, sales invoices, purchase invoices and the records we keep as an ongoing business. This paperless environment enables a fast and efficient retrieval of information pertaining to any specific product we supply (Continued on next page). IT and Software: NL Tec has invested heavily in both hardware and various software systems to ensure smooth and efficient processes are maintained in our organisation.

5 Installation of Systems: NL Tec carries out installation and maintenance work for some of the systems that we supply. Our qualified engineers are trained by the manufacturer of each type of system to install it correctly and safely. Special note for LAP Lasers for Radiation Oncology Applications: The supply and installation of LAP Laser Systems is the only activity that we carry out that requires us to work in a building site environment or to carry out drilling and mounting of brackets during a room construction. Our engineers are very experienced with this type of work and have actively contributed to improve the method of installation to provide additional stability and reliability for LAP Laser Systems.

6 We have installed laser systems throughout Australia, New Zealand and Asia. All laser systems that we install are shipped directly from the manufacturer in Germany to the hospital or medical centre where they are to be installed. Staff commitment: Each member of the NL Tec Team is aware of their primary role within the company as well as the crossover of responsibilities into areas taken care of by another team member. We truly are a lean organisation where we all endeavour to constantly improve on an ongoing and never . ending basis. Signed: Name and Position: James D Neylon Director Date: 1 May 2012 Modified: 29 May 2015. Back to cover page NL -Tec Pty Ltd Unit 10, 16 Yampi Way, Willetton, Western Australia 6155 ABN:72 066 375 166.

7 Tel: 08 9259 5100 Fax: 08 9259 6111 e-mail: Web: nl tec pty ltd Corporate Social Responsibility (CSR) NL Tec encompasses a number of tactics to meet our Corporate Social Responsibilities: Ethical Practices: NL Tec treats everyone we deal with, whether customers, employees or suppliers, with respect and dignity. We believe that everyone, whether an individual or a company employing individuals, should be treated fairly and ethically. We always strive for a win win win situation: As a company that sources specialist medical products, we represent several overseas manufacturers. We also see ourselves as safeguarding our customers' interests with those overseas companies. We strive to ensure that our customers are always treated fairly and are supplied with high quality products that truly represent value for money'.

8 Additionally, we ensure that manufacturers and suppliers we work with are also treated fairly. All claims we make on behalf of our customers must be honest and accurate. This policy leads to long lasting and trustful relationships between all parties involved in our supply chains. Environmental Responsibility: This is fully covered in our Environmental Policies Statement Sustainable Practices: This is fully covered in our Sustainable Practices Statement Making a positive difference is a daily practice: NL Tec endeavours to make a positive contribution at all levels of our business on an ongoing daily basis. We always remember that there is a patient in the main, a cancer patient that is relying upon our products being available when they are needed.

9 Research into finding ways to improve outcomes must also be supported. NL Tec particularly provides support to Radiation Oncology as that area of medicine has been the mainstay of our business for many years. Each year NL Tec sponsors several Radiation Oncology Education events in Australia and New Zealand. We also support and attend conferences and meetings held by cancer research groups and various professional organisations. We are sponsors of at least five major events plus multiple smaller meetings and training weekends. Overseas Aid for Radiation Oncology: NL Tec sends some of the consumable products that we sell to poorer countries free of charge. Recently the focus of our activities in this area has been Vietnam.

10 We have shipped pallets of goods from our warehouse to Vietnamese Radiotherapy Centres as part of this support initiative. Social Events: NL Tec has sponsored social events, such as the NL Tec Great Melbourne Pursuit' An outdoor team building event that involves: Communication, Decision Making, Problem Solving, Leadership and Planning. Again this was focussed upon the Radiation Oncology teams in Victoria and Tasmania. NL Tec has sponsored other smaller events too. Human Relations: The daily interaction between the people we touch upon, either directly or indirectly should be an enjoyable, uplifting experience We only need to choose that path and at NL Tec we do. Back to cover page NL Tec A company profile nl tec pty ltd is listed as a private company on the Australian Business Register (ABN 72 066 375 166).