Office 365: Everything You Wanted to Know - Tech Data Cloud

1 Office 365: Everything You Wanted to Know 1 How to Use this Document? The intended audience of this document are the IT Pros (Primary) and Developers (Secondary) in Organizations using or planning to deploy Office 365. They can use this document as a reference to learn Office 365 capabilities, plan the adoption journey and develop applications. This document is meant to complement existing Office 365 resources available online on TechNet, MSDN, Office Blogs and Support websites, and draws heavily from them for content. High-level information on Office 365 and its service is aggregated and made available in one place. Readers are encouraged to refer to the online resources shared, in each section, for more information. Information on new and updated Office 365 services are given at multiple places in this document.

2 Please refer to the online Office 365 Roadmap and your tenant s Message Center for current status of the updates. A successful Office 365 rollout focuses on driving adoption and helping everyone understand the benefits of working in a new way. The sections Four steps towards successful adoption and Getting Started Scenarios give walkthrough of the guidance and resources available from Microsoft for successful adoption. Microsoft is using Microsoft Azure, Office 365 and Microsoft Dynamics to deliver the industry's most complete Cloud for every business, every industry, and every geography. Microsoft's Enterprise Cloud Roadmap section summarizes and compares Microsoft s offerings across SaaS, PaaS, IaaS, and private Cloud offerings. Important Note Keeping pace with the Office 365 innovation, this document would get updated at least once in a month.

3 Please don t refer to this document if the last modified date shown below is more than 2 months old. Request for the latest copy using your work email address. Last modified: Monday, April 24, 2017. 2 Table of Contents Welcome to Office 365 .. 1 Office 365 Services .. 3 Moving to Office 365 .. 8 Driving Office 365 adoption .. 11 Four Steps Towards Successful Adoption .. 11 Getting Started Scenarios .. 12 Productivity Library .. 13 Typical Solutioning Process .. 14 Online Resources .. 15 Services Overview .. 17 Exchange Online (EXO) .. 17 Exchange Online Archiving (EOA) .. 18 Skype for Business Online (Skype) .. 19 Skype Meeting Broadcast .. 22 Cloud PBX .. 23 SharePoint Online (SPO) .. 25 OneDrive for Business (OneDrive) .. 35 Office 365 Videos .. 40 Yammer .. 42 Office 365 Groups .. 45 Microsoft Teams .. 49 Delve .. 52 Power BI Pro .. 55 MyAnalytics.

4 59 Office 365 ProPlus ( Office ) .. 62 Office 2016 for 64 Office on iOS, Android, Windows .. 65 Sway .. 65 Exchange Online Protection (EOP) .. 65 Advanced Threat Protection (ATP) .. 66 RMS for Office 365 (RMS) .. 68 O365 Message Encryption (OME) .. 69 Office 365 Security & Compliance Center .. 70 Data Loss Prevention (DLP).. 73 eDiscovery and Content Search .. 74 Advanced eDiscovery .. 75 MFA for Office 365 (MFA) .. 76 MDM for Office 365 (MDM) .. 77 Customer Lockbox .. 79 Office 365 Advanced Security Management .. 80 Office 365 Secure Score .. 82 Threat Intelligence (Preview) .. 83 Advanced Data Governance (Preview) .. 84 Plan Office 365 security & information protection .. 85 Migrate your Org s data to Office 365 Enterprise .. 87 Migrate email to Office 365 .. 87 Migrate files and folders .. 87 Migrate Skype for Business users .. 88 Archiving third-party data.

5 88 Office 365 Application Development .. 90 Office 365 APIs .. 90 Microsoft Graph .. 91 SharePoint Online Development .. 92 Office UI Fabric .. 96 OneDrive API .. 96 Office 365 Connectors .. 97 Business Application Platform .. 97 Microsoft PowerApps .. 98 Microsoft Flow .. 99 Office Add-ins .. 100 Microsoft Teams Developer Preview .. 101 Skype Developer Platform .. 101 Azure WebJobs .. 102 Office 365 Developer Patterns and Practices .. 103 Enterprise Mobility + Security (EMS) .. 105 Solutions .. 105 Business Benefits .. 107 Products .. 108 Microsoft's Enterprise Cloud Roadmap .. 109 Cloud Services and Platform 109 Microsoft IT moves its workloads to the Cloud .. 111 Microsoft Cloud storage options .. 111 1 WELCOME TO Office 365 Office 365 is the most complete, secure Cloud productivity service to help companies empower employees on the digital transformation journey.

6 To help companies maximize opportunities while going through digital transformation, we are delivering innovation in Office 365 against these key technology investment areas: Collaboration: Only Office 365 delivers a robust collaboration solution that meets the needs of diverse groups and provides the option to collaborate as a team across applications. Mobility: Office 365 enables mobile productivity across many scenarios from any corporate or personal device and protects both users and company data with built-in security. Intelligence: In addition to delivering powerful visualizations and insights for everyone with Power BI and Excel, Office 365 has the Microsoft Graph which uses machine learning to infuse intelligence into each application to connect people and information faster.

7 Trust: Office 365 is secure & compliant, manageable, extensible, and always up to date with ongoing Cloud updates. We provide a uptime financially-backed SLA, Fast Track benefits, the transparency and enterprise commitment of a public roadmap. Office 365 is designed meet the unique collaboration needs of every group. For every collaboration category, Office 365 includes a purpose-built application. Together, these create a holistic solution that embrace diverse needs and workstyles and makes us different than any other vendor on the market. Mail & Calendar Co-Authoring Content Sites & Content Management Outlook Office365 Pro Plus SharePoint Voice, Video & Meetings Chat-based Workspace Enterprise Social Skype Microsoft Teams Yammer Choice and Flexibility Large enterprises are not usually ready to move all of their workloads to the Cloud at once.

8 With Office 365, customers can choose between a Cloud deployment, an on-premises solution, or a hybrid environment that integrates Cloud services into an on-premises IT infrastructure. Office 365 offers organizations the choice of various SKU plans to meet the needs a diverse workforce while continuing to keep their IT costs low. Customers can move some users to the Cloud and keep other on-premises for compliance or operational reasons. This enables customers to move to the Cloud at a pace that makes sense for their unique business needs. If they choose a hybrid infrastructure, users will probably never know the difference, and customers can use the same management tools across online and on-premises servers. Change Management Discipline When implementing new solutions, enterprises rely on change-management processes and workflow to minimize the impact on their organizations.

9 Enterprises cannot be hampered by unpredictable changes, inconsistent delivery, or the sudden disappearance of features. The power of Cloud -based services is that they are always up-to-date and offer an experience that gradually improves over time. We realize that change can be daunting, and IT administrators need tools and information to manage ongoing change. Microsoft customers will receive advance notice of significant changes to Office 365, so they can plan effectively. We provide visibility for planned updates that are in development and in the process of being rolled out to the service, as well as items that have been launched and are now generally available for all eligible customers. Office 365 Roadmap The Office 365 Roadmap lists updates that are currently planned.

10 Updates are at various stages from being in development to rolling-out to customers to being generally available for applicable customers world-wide The roadmap provides customers a centralized place to learn more about pending updates before those changes come to the service. It provides a forward-looking view of new features, enhancements, and major updates, which in some cases may extend farther than just a few months. 2 Privacy, Security and Compliance While end-user expectations and demand for the latest tools is high, IT has to balance this pressure to meet users needs with the requirement to adhere to corporate policies, industry regulations, and applicable laws. Historically, security and compliance technologies and mandates were perceived as disruptive to productivity, driving down employee satisfaction while driving up IT costs.