OHIO811 - O.U.P.S.

1 OHIO811 1-800-362-2764 or 811 Call Before You Dig! For i-dig Assistance contact: 800-240-7190 Monday-Friday 8am-4:30pm Revised: 07/2018 The system is compatible with most Desktop and Tablet Bowsers. Google Chrome, Mozilla Firefox or IE9 or greater. Google Chrome is the preferred browser The program is best viewed on a 1920x1080 Screen Resolution. You can change the screen size by holding Control and using the Scroll button on your mouse down to zoom out or up to zoom in or Control +/- will do the same TABLE OF CONTENTS General Information Excavation Notice 3 Ticket Number Definition 3 Login 4 Ticket Menu 5-9 Inquire 5 (Repeat, Update & Cancel Notification)

2 New 5 Design 6 Recent Tickets 7 Search 8 + Response 9 Logout 9 Ticket Screen/Mapping 9-24 Repeat 25-26 Update 27-28 Cancel Notification 29 Tips on Various Pop-up Boxes 30-34 Ticket Search 35-38 The system is compatible with both Desktop browsers (Google Chrome, Mozilla Firefox or IE9 or greater) and Tablet browser.

3 Google Chrome is the Preferred Browser The program is best viewed on a 1920x1080 Screen Resolution. You change the screen size by holding Control and Scroll down to zoom out or up to zoom in or Control +/- will do the same OHIO811 3 General Information Excavation Notice Ohio State Law requires 48 hours (two working days) excluding weekends and legal holidays, with the excavation to start within ten (10) business days notice to be given to the member facility owners prior to the start of your excava-tion. This is to insure that adequate time is given to the member facility owners to mark their underground facilities. Routine notification requests must be started within ten (10) business days from the date and time of the request.

4 According to state law, a notification requests ( ticket (reference) numbers) are valid as long as excavation has started within the ten (10) business days and your company has not left the job site and your markings are still visible and safe for digging. Notification requests need to be remarked (Updated) any time you have not started the excavation within ten (10) business days or markings are no longer visible. Another 48 hours (two working day) notice must be given for a relo-cated (Updated) notification. If the crew leaves the job site for any number of consecutive days, for safety purposes it is recommended that the lines be remarked before any additional excavation commences.

5 Ticket Number Definition The letter of A or B designates the OHIO811 server in which the ticket was created on The first digit will be the year in which the ticket was created The next three digits are for the Julian Date. The Julian Date beings as 001 on January 1st The last five digits designates the sequence number The diagram below shows the different sections of a ticket number and from where they are derived. The sequence number (below) represents the 56th ticket generated from the A server on February 18th, 2017 (February 18th is the 49th day of 2017). A804900056 Server Designation Julian Date Year Sequence Number OHIO811 4 Login A log In box will appear for you to enter your Account (username) and Password.

6 (Also remember there is NO Sharing of accounts and passwords. Each individual user must take the train-ing and create their own account for safety reasons. As long as your company name matches you will be able to view and edit each other s ticket .) Once logged in please verify your contact information is correct and then read the disclaimer and then choose I Agree to the terms and conditions accepting the responsibility and liability for all information you provide every time you login to be able to proceed to the ticket entry screen. If any of your contact information needs corrected, please call 800-240-7190 anytime Monday-Friday 8am-4:30pm for assistance.

7 OHIO811 5 Inquire Inquire allows you to look at an existing ticket you and/or your company has entered or called in. Company name or phone number must match exactly to view. Once you have entered the ticket # in the box, the ticket information will appear on the screen and the Option buttons will change at the top of the screen giving you the option to view Full Tkt (to view ticket information and print it), New, Repeat, Update, Design and Cancel Notification. ** Please see pages 9-29 explaining Full Tkt, New, Repeat, Update, Design and Cancel Ticket Menu The Option buttons are listed at the top of the Ticket Entry Screen.

8 You can choose to do any function by clicking on that button. New New allows you to create a new notification request. Once you have chosen New, a dialog box will appear asking if you would like to: Clear Ticket? Yes, clear everything will clear all information. Keep fields and clear mapping, Keeps the caller information, location information but clears the map and Lot #. Keep fields and keep mapping, Keeps the caller information, location information and the map but clears the Lot #. OHIO811 6 Design OHIO811 will accept Design notification requests from designers/engineers requesting to know the location of un-derground facilities in an attempt to layout a plan for excavation activities.

9 Since Design requests are not excava-tion requests, OHIO811 member facility owners have up to ten (10) business days to respond to the notification request. A response does not mean the member facilities owners will mark their underground facilities. It is the discretion of the member facility owner to provide information regarding the location of their facilities. Design function acts the same as the New (page 5) function. Within the Design ticket notification screen please make sure you choose: If Physical Markings are needed along with either Plans Requested or Telephone Response, a Design ticket will be sent. In the Entire Work Area Description box you must type: Customer is also requesting physical markings.

10 A request for Physical Markings on a Design ticket DOES NOT take the place of a normal 48 hour notice of excavation. You are NOT covered to excavate on a Design ticket, so if you are going to be breaking ground also you must enter a New 48 hour notice ticket as well. You will not be able to change the Work Date field, it will automatically default to the ten working day notice instead of the routine 48 hour (two working day) notice. If Physical Markings are needed before the Design default date and time, you must enter a New 48 hour notice. To do this follow the instructions on this under Ticket Screen (see Ticket Screen page 9-24).