Ontario’s Commercial Vehicle Operator’s …

1 Ontario s Commercial Vehicle operator s Registration Program Presentation for IHSA May 7, 2015 Ministry of Transportation The CVOR Program Program goals Promote compliance Remove carriers that pose excessive risk Create a level competitive industry Provide carrier/public with information Safety measurements Collisions Convictions Inspections Calculates numerical risk indicator Safety violation rates Original CVOR application Unsolicited Blank forms available Web, faxback , CSIO office CSIO request to apply Pre-populated forms based on-road activity or other triggers CVOR Renewal As of December 2008, Commercial Vehicle operators are required to renew their registrations every year Pre-populated forms are system generated and sent out by mail 60 days prior to expiry Satisfactory/Excellent carriers rewarded for their high performance with an extended renewal period (two years) at time of processing CVOR Applications CVOR Test October 1, 2013, Ontario implemented the CVOR written test as a prerequisite to obtaining a CVOR certificate -One-time requirement for new Ontario-based CVOR applicants or those who have not held a valid CVOR within the previous 3 years.

2 -Completed by an owner/ operator , partner or corporate officer at any Ontario DriveTest Centre cost $32. -Consists of multiple-choice questions based on the CVOS manual. -Over 7,000 CVOR tests have been completed to date with a 50% failure rate. Legislation HTA Sec. 17 gives the Registrar authority to refuse to issue a CVOR certificate based on the safety record of the operator or a related individual or corporation. Follows a prescribed process Issue Notice of Refusal and offer opportunity to show cause (written submissions) Deputy Registrar issued decision Refusal Order Opportunity to appeal LAT hearing conducted, Ministry and carrier advised of decision Refusal the process Detection CVOR Monitoring Convictions Report Maintenance Roadside Data Capture Inspections E-Collision (new) for Ontario Collisions CCMTA Events Collisions, Convictions and Inspections Col-Net Ontario Collisions Capturing Events Safety Measures Collisions.

3 0 - 2 - 4 - 6 points Assign severity points only for improprieties Points are assigned to all reportable collisions if impropriety was indicated Convictions: 0 5 points Alignment with CCMTA pointing system Used results from predictive modeling to assign higher points to conviction types that strongly relate to future collisions Inspections: 1pt for the first OOS category + 2pts / for each additional All levels of inspections included (good and bad) Vehicle & Driver out of service defects are pointed #Vehicles & #Drivers are used in deriving #Units inspected Safety Violation Rates 10 83% (10/12) 25% (4/16) 50% (4/8) Convert Points To Percentages for Collision, Conviction & Inspection Violation Rates Points (Rate)

4 Combine the Collision, Conviction & Inspection Violation Rates for the overall Safety Violation Rate Intervention Model Threshold for Safety Rating & Control Action 8 16 12 Collisions 40%, Convictions 40% & Inspections 20% 83 * + 25* + 50* = Collision & Conviction Thresholds are based on kilometric travel Inspection threshold is based on number of units inspected Collision Profile Conviction Profile Inspection Profile 4 4 Intervention Stages Safety Rating Overall Violation Rate Intervention Sat Sat-Unaudited 35% Warning letter Sat (P) Conditional (F) 50% Tier 1 Audit Conditional 70% Not an intervention stage Conditional 85% Interview UnSat 100% Sanction * there are other key triggers that will prompt a review or sanction Triggers & Safety Ratings Non OVR triggers Chronic non-compliance Significant on-road event Non-payment of fines Carrier operating during a suspension period Safety Ratings Excellent few high performing carriers Satisfactory passed audit Satisfactory Un-audited vast majority of current carriers Conditional carries non-MTO financial impacts Unsatisfactory Prohibited from operating 80% Effective in having the carrier improve their safety record Issued to 4% of the trucking

5 Population every year Warning Letter 35% Facility Audit 50% Tier Description Score 1 System generated 2 Re-Audits or Partial Voluntary Deputy Registrar Request, etc. 3 Compliance Verifications 4 Investigations What are the components of an MTO audit? The three main elements (profiles) of a facility audit are: 1) Vehicle Maintenance Records current for a period of 24 months, or 6 months after the Vehicle ceases to be operated 2) Hours of Service Records current for a period of 6 months 3) Driver Qualification, Records and Reporting Records current for a period of 2 years, or from the date the driver started with the company (if less), or 6 months after the driver ceases to be employed.

6 Hours of Service Profile Components: Drivers selected randomly 90% - QMOE - risk based assessment of the driver s reported hours. A Quantified Margin of Error is calculated to determine the percentage of hours in violation. 10% - Form and matter (Data Items) Vehicle Profile Vehicles selected based on events Components: 40% - Detection, Reporting and Repair tracking the communication stream between operator and driver on a day to day basis 30% - Evaluating the operator s Preventative Maintenance program 10% - Compliance with Annual Inspection requirements 20% - Location and Retention of Records Qualifications, Records & Reporting Components: Drivers selected randomly 60% - Qualifications 15% - Driver Abstracts 15% - Conviction Records 10% - Collision Records Excellent Audit.

7 The Audit Compliance Achieved (ACA) is greater than 80% and no profile compliance rate is below 70% Passed Audit: The Audit Compliance Achieved (ACA) is greater than or equal to 55%, and all profiles are greater to or equal to 50% Failed audit: If any Profile Compliance Rate is below 50% or if the overall score of 55% is not achieved. Facility Audit General Background Operational Problems/Contributing Factors Review Audit Results and Actions Taken Accident Prevention Pre-Trip Inspection Hours of Work Discipline Programs Hiring Practices Safety Meetings/Training CVOR/Driver Abstract Reviews Unpaid Fines Carrier Interviews 85% Sanction The Process Initiated by OVR or other trigger Follows a prescribed process Freeze RIN/CVOR (prevent transfer of vehicles)

8 Issue Notice of Suspension or Cancellation and offer opportunity to show cause Hold show cause meeting Deputy Registrar issued decision Sanction ordered If carrier appeals to LAT, sanction is stayed until hearing LAT hearing conducted, Ministry and carrier advised of decision LAT decision can be appealed to Divisional Court (no automatic stay of LAT order) Commercial Motor Vehicle Products/Services CVOR Level 1 Abstract 23 CVOR Level 2 Abstract CVOR Level 2 Abstract CVOR Level 2 Abstract CVOR Level 2 Abstract CVOR Driver Abstract Resources Commercial Vehicle Safety Operators Safety Manual E-Laws Questions? Ministry of Transportation Carrier Sanctions & Investigation Office Jim Kirchner (905) 704-2512