Operation Sukuma Sakhe - mile.org.za

1 2011 Operation Sukuma Sakhe 11 Operation Sukuma Sakhe Service Delivery ModelTRANSITION FROM THE INFORMAL TO THE INFORMAL ECONOMYDIALOGUE 26-28 March 20182011 Operation Sukuma Sakhe 22011 Operation Sukuma Sakhe 32011 Operation Sukuma Sakhe 4 ECONOMIC SECTOR AND INFRASTRUCTURE DEVELOPMENT CLUSTEROSS Aligned to all 12 outcomes=National employment through inclusive economic growthSkilled and Capable workforce to support an inclusive growth pathAn efficient, competitive and responsive economic infrastructure networkResponsive, accountable, effective and efficient local government efficient, effective and development orientated public service and an empowered, fair and inclusive citizenshipGOVERNANCE & ADMINISTRATIONCLUSTERQ uality Basic EducationA Long and Healthy Life for all South PROTECTION, COMMUNITY AND HUMAN DEVELOPMENT CLUSTER Sustainable Human Settlements and improved quality of Household lifeProtect and enhance our environmental assets and natural resourcesVibrant, equitable, sustainable rural communities contributing towards food securityCreate a better South Africa, better Africa and a better worldJUSTICE CRIME PREVENTION & SECURITY CLUSTERAll People in South Africa are and feel safeECONOMIC SECTOR AND INFRASTRUCTURE DEVELOPMENT42011 Operation Sukuma Sakhe 55 Office of the Premier drive outcome AgencyOutcome 12.

2 An efficient, effective, and development oriented public service and an empowered, fair and inclusive citizenship Output 1. Service Delivery Quality & Access Output 2. Human Resource Management & Development Output Processes, systems, decision rights and accountability Output 4. Corruption Tackled Effectively Output 5. Nation Building2011 Operation Sukuma Sakhe 6 OSS Key Thrusts Make meaningful household intervention on poverty. Behavioral Change to address HIV and AIDS, Crime, Substance Abuse, road accidents, abuse Address the needs of the most vulnerable and deprived communities and households. Make rural development and sustainable livelihood a realizable vision Create opportunities for skills development and employment. Ensure cooperative governance for better & more fast tracked service delivery2011 Operation Sukuma Sakhe 7 Operation Sukuma Sakhe ( ward based approach) A Ward based initiative targeting disease management in the wards with special emphasis on HIV, TB and poverty a developmental approach to disease prevention , child and maternal health, infancy mortality rate, orphan and vulnerable child care A model where an aggressive behavior change will be vigorously implemented using the existing cadres as well as recruiting youth ambassadors -focus their efforts on.

3 Crime, adolescent health, sexual behavior, substance abuse, road accidents, abuse (gender based and children), xenophobia A coordinated and integrated service delivery model of action to address the empowerment of Youth and Women, Social Ills of the communities An approach to improve food security by promoting One Home One Garden One Village One Product campaign Community participating in Government to the people2011 Operation Sukuma Sakhe 8We we must is at they how to do Operation Sukuma Sakhe 9 The informal sector operates in every ward of local municipalities Their main clients come from these wards Some base their trade in taxi ranks, CBD s, sports grounds, every street corner, outside school gates, in homes and churches Some are tenants in local communities They draw their products for trade from big business, farms.

4 Or based on their skills and innovations Local municipalities create by-laws that may hinder of promote informal businesses Business Chambers of Commerce organize themselves according to the municipalities they belong before creating provincial and national structures Communities must be educated and mobilized to support the informal sector Youth must be engaged at all times Empowerment of women and young girls This sector creates employmentWhy is the ward based approach appropriate?2011 Operation Sukuma Sakhe 10 Government can not do it achieve it needs your partnership102011 Operation Sukuma Sakhe 11 Vision of Operation Sukuma SakheFive Critical Areas of Operation Sukuma SakheTogether with committed leadership, creating sustainable livelihoods through the provision of integrated services to communities, promoting a better life for all2011 Operation Sukuma Sakhe 12 Mission and Goal of OSS MissionTo provide comprehensive, integrated and transversal services to communities through effective and efficient partnerships.

5 GoalOperation Sukuma Sakhe aims to rebuild the fabric of society by promoting human values, fighting poverty, crime, diseases, deprivation and social ills, ensuring moral regeneration, by working together through effective partnerships. Partnerships include civil society, development partners, communities and government departments, to provide a comprehensive integrated service package to Operation Sukuma Sakhe 13 Objectives of OSS Create and maintain functional task teams at provincial, district, local, and ward levels to deliver integrated services to individuals, households and communities Create fully efficient and competent OSS human capital structures across all levels of the OSS implementation package Profile individuals, households and communities at ward level and build a database of the different services required by communities Provide comprehensive, integrated.

6 Transversal services to communities Develop and implement stakeholder engagement and advocacy plan Monitor, evaluate, provide feedback and track service delivery2011 Operation Sukuma Sakhe 14 Who are the Beneficiaries of OSS?2011 Operation Sukuma Sakhe 15 Critical Success Factors for OSS Political and administrative structures in place Inclusion of community structures that include civil society, business and development partners and other key stakeholders Institutional arrangement linkages and integrated development planning Integrating Operational Plans with Government Department plans Task Teams established and trained at all levels Establishing a permanent War Room Allocating cadres to conduct Household Profiling to identify needs Mind set shift move away from working in silos OSS Stakeholders2011 Operation Sukuma Sakhe 17 Benefits of OSS to Government Stakeholders Joint planning no duplication of service delivery Pooling resources sharing resources Coordination provision of services in a holistic manner IDP facilitation for improved planning Sharing of M&E resources and data for planning Networking to share lessons

7 And experiences Opportunity to show that the government cares Participation in task teams Skills transfer through training2011 Operation Sukuma Sakhe 18 Benefits of OSS to Community Leaders Opportunity to partner with Government and other Stakeholders Access to Forum to advocate key messages Active participation in developing community action plans Part of a Democratic process to influencing Government process and plans Champion to ensure that community needs are on the agenda Skills development opportunities through participation in task teams2011 Operation Sukuma Sakhe 19 Benefits of OSS to Civil Society Networking and partnerships with Government Departments One stop shop approach at ward level Pooling of resources to maximize outputs Shared information to gauge performance Joint reporting and communication to the communities Coordinated approach for identifying and resolving issues Creating opportunities for employment Skills development opportunities through participation in task teams Opportunities for new Development Partners2011 Operation Sukuma Sakhe 20 Benefits to Community Beneficiaries Women Women would lead the OSS programme on the ground to free their respective poor households from poverty Children 6 will receive early child development support and free access to basic health care in order to alleviate the poverty trap Children 18 every child of school-going age will be encouraged to be at school as education is an important human capital

8 Investment after food, shelter and clothing Unemployed and unskilled youth will be encouraged to complete their education and training in order to secure a future for themselves Unemployed adults will receive skills development to build capacity to enable them to explore employment opportunities Unskilled and illiterate unskilled and illiterate individuals would be encouraged to improve their skills and become literate in order to provide the light to their own lives and that of their dependants and improvement in their income and employment opportunities; Disabled, the chronically sick and the aged the essence of human solidarity is that care would be provided to those that are not able to fend for themselvesInstitutional Arrangements2011 Operation Sukuma Sakhe 22 OSS Structures2011 Operation Sukuma Sakhe 23 Civil Society sectorBusiness sectorMutual AccountabilityOversightProvincial Council on AIDSN ational LevelLabour sectorGovernment sectorProvincial levelLocal LevelCivil Society sectorBusiness sectorSANAC PLENARYL abour sectorGovernment sectorCivil Society sectorBusiness sectorDistrict/Metro AIDS Council Labour sectorGovernment sectorCivil Society sectorBusiness sectorLocal AIDS CouncilLabour sectorGovernment sectorCivil Society sectorBusiness sectorWard AIDS CommitteeLabour sectorGovernment

9 SectorGovernance and Coordination structurePRESIDENCYSANAC ChairpersonDeputy PresidentOFFICE OF THE PREMIERPCA ChairpersonThe PremierOFFICE OF THE MAYORDAC ChairpersonThe MayorOFFICE OF THE MAYORLAC ChairpersonThe MayorOFFICE OF THE WARD COUNCILLORWAC ChairpersonWard Councillor2011 Operation Sukuma Sakhe 24 One agreed-on Monitoring and Evaluation (M&E) framework The province has developed an Monitoring and evaluation framework and indicators The M&E framework is presently being used Nerve center at OTP NISIS at War rooms and District ICT Hubs2011 Operation Sukuma Sakhe 25 The Role of Community and Other Stakeholders in M&E Community Allow CCGs to enter your household and provide information on the problems Follow recommended procedures given by CCGs Provide updated feedback to the CCGs on the services that you requested CCGs Conduct Household Profiling, establish household needs and refer, provide home-based care.

10 Attend the weekly War Room meetings and provide feedback to the households on services Ward Task Team Report identified needs to relevant departments and ensure services are rendered in an integrated manner Government Departments and other Partners Update WTT, LTT and DTT on services needed and provided on a monthly basis Traditional and Political Leaders Attend War Room meetings and raise issues that affect the entire community and provide leadership Traditional, Political Leaders and all other stakeholders Provide feedback to the community on services needed and services provided by using the information collected and reported Local, District and Provincial Task Teams Support M&E processes and update relevant stakeholders through routine reports and ensure that interventions are deliveredFunctional War Room2011 Operation Sukuma Sakhe 27 Services Delivery Team: Community Caregivers (CCGs) Youth Ambassadors (YAs) Extension Officers (EO)