Opportunities Threats - The National Transit Coalition

1 Attachment A Summary ofStrengths, weaknesses , Opportunities , Threats (SWOT)AnalysisStren gthsWeaknesses Streamlined decision making process with strong, supportive Board of Directors Well-run agency (efficient) with experienced staff Customer service (Call centers, drivers,culture) Ability to adjust in a timely manner Brand new fleet (All CNG) Relationships with local universities, cities,and other key partners Responsive contractors which share the goals of the agency Growing ridership (record setting monthlyridership) Geographic area served (multiple destination) Limited resources (capacity and financial)limit significant expansion decisions Challenge of serving rural areas Balancing service allocation Rural bus stops need to be ADA compliant Balancing amenities (shelters/benches)

2 Lacking commuter-oriented perspective Fulfilling SB375 requirements Lack of control over land use decisions Disabled oriented service centers located far away from fixed route Addressing constrained Transit hubs andpark and rides Lack of a commuter oriented perspective (30% of workforce travels out of county)OpportunitiesThreats Significant infrastructure investments(Perris Valley Line, 91 Express lanesextension) Operating funds beginning to increase Ridership increasing (increased revenue) Gasoline prices push riders to transits Realign routes to be more efficient Changing consumer preferences anddemographics that are supportive of transituse Transit -oriented development (property atvarious stations) Reallocating service hours (improve stationconnections) Make connections work better to improve travel time and timed transfers Sustainability, constrained financialresources Economy (dropped to 2004 revenues)

3 Facility constraints and locations Perception of using buses (political andpublic perceptions) Difficulties expanding downtown and the university Car-oriented communities New growth/developments and serving these areas (outside of core service area) Infrastructure hasn t caught up with population growth Serving new distribution centers I-15 and I-215 expanding without businfrastructure (relationship with CalTrans) Aging population and constrained Dial-A-Ride Lack of a long-term federal spending bill Changes to regulation School district transportation Fleet and spare bus sizes