Oracle Hospitality OPERA Cloud Services - Data sheet | …

1 ORA CLE data sheet . Oracle Hospitality OPERA . Cloud Services Oracle Hospitality OPERA Cloud Services are a Cloud -based, mobile-enabled platform for next-generation hotel management. Based on OPERA , the leading enterprise solution suite for the Hospitality industry, OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes. By moving property management technology to the Cloud , OPERA Cloud simplifies the IT infrastructure in properties, allowing hotel management and staff to focus on delivering exceptional guest experiences.

2 EM POW ER YOU R EM PL OYEES Deliver Exceptional Guest Experiences TO PROVIDE SUPERI OR SERVICE. Eight out of 10 of the world's top hotel groups rely on Oracle solutions to deliver an KEY PLATFORM FEATURES outstanding experience to each and every guest, while maximizing operational Modern user interface efficiency across key areas of their businesses. Oracle Hospitality OPERA Cloud User-defined dashboard Services provide comprehensive property management capabilities that can meet the Single and multi-property needs of independent hotels and hotel chains that want to offer exceptional experiences Multi-language, multi-currency to their guests.

3 Cloud -based Mobile-enabled Leverage Guest Profiles to Personalize Experiences Highly customizable With OPERA Cloud 's comprehensive guest profiling capability, hotels can capture the Web Services integration guest preferences they need to personalize the guest experience. OPERA Cloud Services enable you to deliver personalized experiences to all guests by ensuring that their preferences are recorded and making it easy for hotel staff to quickly access KEY CAPABILITIES. profiles when needed. Delivering personalized experiences will enhance guest loyalty Reservations management and drive membership growth in loyalty programs.

4 Group management Profile management Maximize Revenues with Rate Management Rooms management Oracle Hospitality OPERA Cloud Services offer the most complete rate management Guest loyalty functionality to hotels, allowing you to adapt your rates to suit your business and ever- Front desk changing market conditions. Oracle Hospitality OPERA Cloud Services simplify rate Cashiering management, ensuring that you can give your revenue teams the very best tools to Accounts receivable meet business objectives. The application also makes it easy for reservations teams to Agent commissions identify appropriate rates for customers as well as cross-selling and up-selling Reporting and analytics opportunities to maximize revenues.

5 Back-office export General export ORA CLE data sheet . KEY BENEFITS Increase Housekeeping Efficiency Faster innovation expedites bringing By taking advantage of the room management features in Oracle Hospitality OPERA . new properties online Cloud Services , hotel employees can handle all facets of room supervision, including Enhanced guest experiences, improved operating efficiency and room status updates, housekeeping task management, queueing rush rooms and increased employee productivity maintenance tasks. Lower upfront capital expenditure on software and hardware Streamline Group Management Reduced IT complexity The group management feature in Oracle Hospitality OPERA Cloud Services offers the Increased RevPAR and ADR most flexible and robust solution for managing rooms reservations, on-property Comprehensive guest profiles allow experience and billing for groups of any size.

6 A built-in workflow ensures all group data for experience personalization and is captured and managed, enabling the hotel to deliver a seamless experience to group differentiation, contributing to enhanced customer lifetime value organizers and guests. Enhanced data security, scalability and reliability Maximize Bookings and Easily Manage Reservations Increase revenue and occupancy with the advanced and intuitive Sales view that provides the ability to manage reservations across locations and properties. Manage all types of reservations individual, group, travel agency, company multi-segment, multi- legged, multi-rate and waitlisted.

7 Empower your revenue management and sales teams with flexible rate and inventory control options, and advanced reservations functionality. Enable self-service booking through the web by integrating with OWS. Increase Margins with Effective Channel Management To maximize occupancy and revenue, hotels need to supplement their direct booking options with distribution through traditional and online travel agency channels. The OPERA Distribution Cloud Service supports connectivity to leading global distribution systems and online travel agencies. It also gives hotels tools to manage pricing and allocate room inventory to all distribution channels so hotels can maximize revenue, occupancy and ADR.

8 Improve Business Performance with Reports The reporting functionality within Oracle Hospitality OPERA Cloud Services enables you to run reports that provide real business insight to your key metrics. The system offers more than 300 standard reports, incorporating forecasts and historical data . Integrate Food and Beverage Operations The food and beverage facilities within your hotel can contribute significantly to revenues. Ensuring that restaurants and bars run efficiently to maximize guest satisfaction and profitability is essential. Oracle Hospitality offers industry-leading point- of-sale and kitchen management solutions that integrate with Oracle Hospitality OPERA .

9 Cloud Services , giving you simplified reporting and billing. Increase Efficiency with Fully Integrated Systems Oracle Hospitality OPERA Cloud Services can be integrated with additional modules and third-party systems to help achieve operational efficiency and minimize manual 2 | Oracle Hospitality OPERA Cloud SERVICE. ORA CLE data sheet . administration. Depending on the product bundle (see chart below), Oracle Hospitality OPERA Cloud Services offer a wide range of included interfaces for integration. From applications for event management and loyalty programs to interoperability with leisure and financial systems, Oracle Hospitality OPERA Cloud Services enable you to build an integrated technology infrastructure to support your business.

10 Engage Guests with Mobile Technology Untether the front desk and serve your guests anywhere on property with internet connection. Oracle Hospitality OPERA Cloud Services are mobile enabled, running on Oracle Hospitality tablets and any commercially available smart devices. OPERA Cloud Services are browser, operating system and device agnostic. The application can run on mobile devices using a variety of bandwidth and connection options, including 3G, LTE, public and private WiFi networks without the need for VPN or dedicated connections. Reduce check-in and check-out times and improve efficiencies in housekeeping and maintenance by enabling your workforce with real-time updates on room status and maintenance requests.