Oracle Software Investment Guide

1 Oracle Software Investment GuideSiebel CRM PricingMarch 23, 2020 Prices Shown in USA-Dollar (USD)This document is the property of Oracle Corporation. Any reproduction of this document in part or in whole is strictly prohibited. For educational purposes only. Subject to change without - Page 1 Siebel CRM PricingPrices in USA-Dollar (USD)Siebel Pricing and Quoting Notes Siebel CRM Applications License Price Software update License & Support Licensing MetricMinimumSiebel Base ApplicationsSiebel CRM Base 3, UserSiebel Communications, Media and Energy CRM Base UserSiebel Financial Services CRM Base UserSiebel Life Sciences CRM Base UserSiebel Manufacturing CRM Base UserSiebel Distribution CRM Base UserSiebel Public Sector CRM Base UserSiebel CRM Tools and ServersSiebel Tools 20,0004, UserSiebel Test Automation Interfaces 5,8001, UserSiebel Server Extensions for UNIX1, Testing & ManagementOracle Functional Testing Suite for Oracle Applications12,0002.

2 User PlusOracle Load Testing Suite for Oracle User Plus50 Oracle Application Management Suite for User Plus200 Oracle Application Management Suite for Siebel15,0003, Siebel customer must license, at a minimum, one Siebel CRM Base Application. Typically, each employee user of Siebel applications requires a base. Start by selecting the Siebel CRM Base for each Siebel user. All users requiring a base must license the Siebel CRM Base. Then, if the customer requires industry specific functionality, select the industry base option(s) that most appropriately meet customer needs--in addition to the CRM Base. Note that if the customer requires an industry solution, all users must have an industry base option and the Siebel CRM Base (exceptions require HQAPP approval).

3 Siebel CRM Applications PricingSiebel Base ApplicationsFor each Employee user, Siebel modules must be licensed at the same level or less then the Siebel base application. For Example, if the customer licensed 100 Siebel CRM Base, then Siebel Contracts must have a quantity of 100 or less--not more then 100. This rule applies only to modules using the Application User document is the property of Oracle Corporation. Any reproduction of this document in part or in whole is strictly prohibited. For educational purposes only. Subject to change without - Page 2 Siebel CRM PricingPrices in USA-Dollar (USD) License Price Software update License & Support Licensing MetricMinimumSiebel CRM GeneralSiebel Advanced Market Development Funds UserSiebel UserSiebel Server Sync - Microsoft Exchange Server UserSiebel Content Publishing UserSiebel UserSiebel CRM UserSiebel CTI UserSiebel Customer Content UserSiebel Data Quality UserSiebel Employee UserSiebel Events Manager UserSiebel Forecasting UserSiebel HelpDesk Online UserSiebel Lead Management UserSiebel UserSiebel Partner UserSiebel Remote UserSiebel Smart Answer Connector UserSiebel UserSiebel Territory Management UserSiebel Time and Expense UserSiebel

4 Connector for Satmetrix UserSiebel CRM Customer Order ManagementSiebel Advisor1, User115,00025, Configurator Runtime 2, UserSiebel Customer Order Management Administration Server 230,00050, Customer Order Management Administrator 5,8001, UserSiebel Dynamic Catalog 1, UserSiebel Dynamic Pricer 1, UserSiebel Quote and Order Capture1, UserSiebel Quotes UserSiebel CRM User25 Siebel Enterprise Selling Process (ESP) UserSiebel Portfolio Management Process (PMP) UserSiebel Proposals and Presentations UserSiebel Target Account Selling (TAS) UserSiebel CRM ServiceSiebel Asset Management UserSiebel Change Management UserSiebel Email Response UserSiebel Field Service UserSiebel HelpDesk UserSiebel Quality UserSiebel Smart Answer for Service1, UserSiebel CRM Field ServiceSiebel Barcode UserSiebel Logistics UserSiebel Preventive Maintenance UserSiebel Repair UserSiebel Scheduling UserOracle Real-Time Scheduler2, Resource40 Siebel Configurator Administration Server All modules, except those in the "Applications Not Requiring CRM Base" section, require a Siebel CRM Base--see the price list supplement for detailed requirements on each module.

5 All customers can add CRM modules to their solution--including Industry users. There are some modules that have an industry specific version. When a customer licenses an industry base option check that industry module section for a replacement. The industry specific module should be quoted in place of the CRM version. ( if the customer licenses the Communications, Media & Energy base option and they want contracts functionality, they should license Siebel CME Contracts not Siebel Business Approvals Connector for Sales Managers Siebel CRM - Employee ApplicationsSiebel CRM Applications PricingThis document is the property of Oracle Corporation.)

6 Any reproduction of this document in part or in whole is strictly prohibited. For educational purposes only. Subject to change without - Page 3 Siebel CRM PricingPrices in USA-Dollar (USD) License Price Software update License & SupportLicensing MetricMinimumSiebel CRM Marketing AutomationSiebel Campaign Management 2, UserSiebel Email/Web Offer Designer UserSiebel Email Marketing Server 115,00025, Marketing Resource Manager UserSiebel CRM Marketing ServerSiebel Marketing Server - up to 500,000 records172,50037, Marketing Server - up to 1,000,000 records230,00050, Marketing Server - up to 3,000,000 records 316,50069, Marketing Server - up to 5,000,000 records 402,50088, Marketing Server - up to 10,000,000 records490,000107, Marketing Server - unlimited records575,000126.

7 CRM LoyaltySiebel Loyalty Engine Standard Edition46,00010, Member Records5 Siebel Loyalty Engine Multi-Partner Edition105,00023, Member Records5 Siebel Loyalty Manager 1, UserSiebel Loyalty Member Services Representative UserSiebel CRM WarrantySiebel Warranty Claims1, User10 Siebel Warranty Validation Server100,00022, Warranty Processing3, ,000 ClaimsSiebel Warranty Management Administrator 25,0005, User2 License Price Software update License & SupportLicensing MetricMinimumSiebel CRM Not Requiring a Base - GeneralSiebel Content Publishing UserSiebel Customer Content UserSiebel HelpDesk 1, UserSiebel CRM Not Requiring Base - Marketing and LoyaltySiebel Loyalty Service Agent Console2, UserSiebel Segment Manager Stand Alone 2, UserSiebel CRM Not Requiring Base - Customer Order ManagementSiebel Configurator Administration Server 115,00025, Customer Order Management Administration Server 230,00050, Order Validation Order LineSiebel CRM Not Requiring Base - HelpDeskSiebel Asset Management UserSiebel Change Management UserSiebel HelpDesk Online UserSiebel CRM Applications PricingNote that while these modules do not require a base application for the individual user.

8 The customer must license some number of base CRM - Employee Applications Not Requiring a BaseThis document is the property of Oracle Corporation. Any reproduction of this document in part or in whole is strictly prohibited. For educational purposes only. Subject to change without - Page 4 Siebel CRM PricingPrices in USA-Dollar (USD) License Price Software update License & Support Licensing MetricMinimumSiebel CRM Customer PortalSiebel eCustomer172,50037, eSales115,00025, eService57,50012, Web Marketing34,5007, Loyalty Customer Portal 11,5002, CRM Customer Portal ModulesSiebel Advisor for Customers46,00010, Configurator Runtime for Customers 57,50012, Content Publishing for Customers 5,8001, Dynamic Pricer for Customers 46,00010, Events 30,0006, SmartScript for Customers 11,5002, CRM Customer Modules not Requiring a Customer PortalSiebel Advisor Stand Alone57,50012.

9 License Price Software update License & Support Licensing MetricMinimumSiebel CRM Partner PortalSiebel Partner UserSiebel Loyalty Partner Portal UserSiebel CRM Partner Portal ModulesSiebel Advanced Market Development Funds for Partners UserSiebel Advisor for UserSiebel Anywhere for UserSiebel Basic Pricer for Partners UserSiebel Campaign Management for UserSiebel Campaigns for Partners UserSiebel Configurator Runtime for Partners UserSiebel Content Publishing for Partners UserSiebel Customer Order Management Administrator for Partners 1, UserSiebel Dynamic Pricer for Partners UserSiebel Field Service for Partners UserSiebel Forecasting for UserSiebel Logistics Manager for UserSiebel Marketing Resource Manager for UserSiebel Partner Commerce UserSiebel Proposals and Presentations for UserSiebel Remote Client for UserSiebel SmartScript for UserSiebel Warranty for UserSiebel CRM - Customer ApplicationsSiebel CRM Applications PricingFor each Partner user, Siebel partner options must be licensed at the same level or less then the Siebel Partner Portal.

10 For Example, if the customer licensed 100 Siebel Partner Portal then Siebel Partner Commerce must have a quantity of 100 or less. This rule applies only to options using the Registered User CRM - Partner ApplicationsSiebel CRM Applications PricingThe Siebel CRM Customer Applications are available, and may only be used by, customers of a Siebel document is the property of Oracle Corporation. Any reproduction of this document in part or in whole is strictly prohibited. For educational purposes only. Subject to change without - Page 5 Siebel CRM PricingPrices in USA-Dollar (USD)- Built-in scripting of Siebel objects using Siebel VB, Siebel eScript, and Browser Script- CORBA using Siebel CORBA Object Manager- Java or J2EE using Siebel Java Data Bean, JMS or JCA- HTTP-based Integration Objects- Transport technologies such as: MQ Series, MSMQ, BizTalk, OLE DBSiebel CRM Web Channel user capabilities include:- Full access to